Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Lotte - The Backpackers

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Lotte Hostel is a unique old house. It is situated in the heart of old town Heidelberg and it's very close to the historic castle, the main shopping street, bars and restaurants. We are an independant hostel. Get to know our friendly staff and the owner and have a chat about who Lotte actually was.

This homely house offers eight guestrooms only, each with a stylistic individual interior decor and with an ambiance of living-room coziness of a family home.

On the ground and first floor of this lovely old house we offer you newly renovated and refurbished dormitory-style accommodation. One dorm is for girls only - they also have their own bathroom close by. Use our new grandma-style kitchen or the cozy living-room.

On the second floor you are welcome to choose from two 60's-style double-rooms and one 3-bed-dorm. Two bathrooms and a kitchen are for those guests only - enjoy the lovely view of the castle when having breakfast!

Please Note:

Reception open from 8am to 10pm with a lunch break from 1 to 2 pm

Check In: 15:00
Check Out: 11:00

If you want to check in after 10pm please let us know in advance! View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.6

  • Security 9.7

  • Location 10.0

  • Staff 9.9

  • Atmosphere 9.6

  • Cleanliness 9.8

  • Facilities 9.6

Latest Reviews

  • 10.0


    29 Sep 2019
    This has got to be one of the best hostels I have stayed at in the whole year I've been travelling, clean rooms, good cosy common area, great staff. Open atmosphere which makes it relaxed but social at the same time. Stay here if you are visiting Heidelberg!
    New Zealand, Male, 25-30
  • 10.0


    29 Sep 2019
    We loved our stay at Lotte! Very clean, comfortable and a really good vibe - plus perfect location to gorgeous Heidelberg Old Town. Within minutes we had a cup of tea (24/7 and free!) and had met others staying in the hostel. Very friendly and perfect for solo or group travellers.
    Australia, Female, 25-30
  • 10.0


    29 Sep 2019
    I cannot fault this hostel. Extremely cosy, with a kitchen and lounge area perfect for solo travellers to hang out and get to know each other. The location is great, security is excellent, and the staff are absolutely lovely. There's no need to look anywhere else for a place to stay in Heidelberg!
    Australia, Female, 18-24
  • 10.0


    24 Sep 2019
    Absolutely loved this place. Perfect hostel. Super warm and welcoming staff, great wifi, cozy common area upstairs, clean and temperate rooms, and outstanding location right in the central old town area of Heidelberg. I'll definitely be back!
    USA, Male, 25-30
  • 10.0


    05 Sep 2019
    The perfect hostel in a perfect location. Very friendly staff and good kitchen facilities.
    England, Female, 18-24
  • 10.0


    03 Sep 2019
    Excelente! The best hostel we’ve ever stayed!
    Argentina, Female, 25-30
  • 9.7


    14 Sep 2019
    Lovely stay, right in the centre of Heidelberg (location couldn't have been better!) Also, really liked the free cereal and decorations around the hostel.
    England, Mixed Group, 18-24
  • 9.4


    02 Oct 2019
    This place is very cozy and environmentally friendly. The hostel is located at the centre of Heidelberg, walking distance to everywhere. I like the fact that coffee and tree are free at anytime. Definitely I’m coming back to this place.
    England, Male, 31-40
  • 9.4


    26 Sep 2019
    The hostel was everything I needed.
    Canada, Male, 31-40
  • 8.9


    08 Oct 2019
    Great location, staff was super helpful and friendly. It’s a small place and there’s no bar so you aren’t likely to meet anyone as a solo traveler.
    USA, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Bicycle Parking
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Luggage Storage
  • Postal Service
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games


  • 2019

    1st, Country Winners Germany

  • 2017

    1st, Country Winners Germany

  • 2016

    1st, Country Winners Germany

  • 2014

    1st, Country Winners Germany


  • 2014

    Worldwide Small Hostel

View all Award Winners