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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Lugano Center GuestHouse

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Hospitality, simplicity and friendliness. Three words that describe and summarize the philosophy of the Lugano Center GuestHouse. Attention to the guest is indeed one of our priorities. Our staff is always attentive and at the service of the customer, is available to meet your needs. The cozy atmosphere will help to make your stay comfortable and enjoyable.

Services we offer:
- high-speed Wi-Fi connection, available 24 hours a day throughout the property
- a printer connected to WIFI, for those who need to print documents
- in addition to the classic laundry service can also have the self-service laundry and ironing service on the ground floor
- at any time of the day guests can also have a quick snack or a breakfast in the snack corner, located on the ground floor
- with a small supplement of 25 francs, guests can receive a set of pots for cooking in the room
- Ticino Ticket: you will be free to move to every corner of the southernmost canton of Switzerland

The GuestHouse Lugano is located in Loreto, a very central district of the city of Lugano, a few steps from the city center, from the enchanting promenade on Lake Ceresio, and from the fabulous Florida Park, with a breathtaking view of Lake Lugano. The GuestHouse, open all year round, is a model of alternative tourist hospitality, that of the hotel-residence that combines the convenience of hotel services with the freedom of residential services. The ideal place to stay and spend pleasant holidays in Switzerland, for those who come to Ticino with their family, for work or just for shopping in the renowned Via Nassa or in the largest 'Factory store' in southern Europe, the Fox Town, temple of luxury and elegance. Ideal stay for art lovers, in 10 minutes walking you can reach the Lac, the new artistic and cultural center of Lugano

Our comfortable, spacious and bright rooms, with an enviable view of Lake Lugano and Monte San Salvatore, are air-conditioned and soundproofed. In them, available to our guests, a kit for breakfast with a selection of tea and coffee. The residence has single, double, triple and a family of 7 beds, practically a mini apartment; all with private bathroom with shower and most with bidet, hairdryer and courtesy set. The rooms also feature a kitchenette complete with crockery necessary for cooking your favorite dishes. the cleaning of the room is daily, while for the kitchenette a supplement is requested in case it should be cleaned by our staff.

Lugano Center GuestHouse Policies & Conditions:

Cancellation policy: 24 hours before arrival.

Check in from 15:30 to 22:00 .
Check out from 07:30 to 11:00 .
In addition to the classic check-in check-out, we offer the possibility of speeding up and simplifying the procedure, with online check-in and access to the residence in an automated and computerized way, even outside the scheduled times.

Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card before arrival.

Taxes not included - city tax 4.55 CHF per person per night
Breakfast not included. Each room has a kitchenette. We do offer free tea, coffee, hot chocolate.

General:
Reception: 07:30 - 22:00.
No curfew.
Pet friendly.
Child friendly. 0-18 years' old must arrive with parents authorization.
Non smoking.
The maximum period of stay is of 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.1

  • Security 9.3

  • Location 8.2

  • Staff 9.8

  • Atmosphere 8.9

  • Cleanliness 8.7

  • Facilities 9.1


Latest Reviews

  • 9.7

    Superb

    06 Sep 2018
    Very good hostel but a bit far from the center. We knew this so it is not a negative review just an heads up to future people who will certainly enjoy staying here.
    Netherlands, Male, 31-40
  • 9.4

    Superb

    09 Oct 2019
    Beautiful place in a convenient location, staff were super helpful and they also gave us a free upgrade to a huge room! :)
    Australia, Female, 25-30
  • 9.4

    Superb

    20 Sep 2019
    Great,clean place and great staff! They were very helpful and had everything you could need. A little further from center but they give you a transportation pass which makes it easy!
    USA, Female, 18-24
  • 9.1

    Superb

    01 Jun 2019
    This hostel was very clean and nice. I was kinda blown away by how nice my room was. I think it was the comfiest bed I’ve ever slept in. The staff was amazing and let us leave our bags there all day. It was about a 15 minute walk to city center- maybe less and there’s buses that go right to it all day long. We also were given a free bus pass for our stay that gave us discounts all over the city. Overall great stay!
    USA, Female, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Children's Play Area
  • Common Room
  • Cooker
  • Cots Available
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
Services
  • Bicycle Hire
  • Currency Exchange
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Wi-Fi


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