Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups, you will have to pay at the time of booking 50% del'importo total costs except taxes taxes that will be paid at the arrival, the payment will be made solely by means of credit cards or 'debit or bank transfer only if booked at least 1 week before the date of arrival at the hotel.

Additional Terms and Conditions

In the event that the group's customers are minors there should be a responsible adult who risponsabilizza for them, or they can not stay in the facility, unless ogno single customer with a minor does not lead if a letter from parents authorizing them to stay longer 'a pair of decumenti identity of the parents.
-Check in dalle 2pm alle 8pm
-check out entro le 10am
-Comunicare alla struttra l'orario di arrivo
-Verrà richiesto un deposito cauzionale di10£ al check in a garanzia per le chiavi consegnate.
-Non sono accettati arrivi dopo le ore 8pm se non sono stati confermati dalla struttura previamente.
-La mattina la reception rimane chiusa, il cliente dovrà lasciare le chiavi in reception entro le 10:00 am.
*La struttura non è responsabile se non vengono rispettati gli orari sopra elencati.
-Per informazioni chiamare la struttura dalle 2pm alle 8pm al +39 0284964322 oppure via emial a

Check in from 2pm to 8pm (before 2pm the reception is closed)
-Check out by 10am (no customers can stay in the rooms after this time)
-Communicate the time of arrival to the structure before arrival.
- A £ 10 security deposit will be requested at check in guarantee for keys delivered.
- Arrivals after 8pm are not accepted unless previously confirmed by the property.
-The reception is closed in the morning, the client must leave the keys at reception within 10:00 am.
* The property is not responsible if the times listed above are not respected.
-For information call the property from 2pm to 8pm to +39 0284964322 or via email to

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
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Property Description

Lumiere Hostel is located in the center of Milan in a French-style villa.

The hostel can count on a highly qualified staff, always very friendly and welcoming , ready to respond to every request of our customers.

Our rooms have wonderful comforts, designed to make your stay pleasant and unforgettable.

Moreover,we provide different services to the interior of the structure for the eventual needs of the guests.

Lumiere Hostel with its relaxed and cozy atmosphere offers a pleasant stay to business and leisure travels alike.
young travelers as well as families will feel like at home.
Free Wifi throughout the property ,fully furbished kitchen commune and a wonderful terraced garden where to enjoy reading or chatting away with your friends.
Rooms with parquet flooring, balconies, relaxation room equipped with tables, chairs, internet point and a plasma tv, equipped kitchen,equipped garden with chairs, tables and sun beds, single and double, private bathrooms and shared, and another bathroom equipped with shower and toilet, sinks and mirrors for the times that you are missing your busy bathroom.

- Free WIFI throughout the hotel
- Free use of kitchen
- Common area with TV and board games.

Good to know.

Towels are not included but can be rented on site or provide independently.

Upon arrival you will have to pay a small deposit that will be returned at check-out, subject to damage inspection.

We do not accept check in after closing time at the reception, that is 11:00 pm

A security deposit of £ 10 will be required on arrival. This amount is fully refundable at check-out, subject to damage inspection to the exclusion of any damage.

In case the costumer doesn't send us a valid credit card within 24 hours for the guaranty in case of no show,we will have to cancel the reservation. View House Rules

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Reviews & Ratings

  • Value For Money 5.7

  • Security 6.3

  • Location 5.7

  • Staff 6.9

  • Atmosphere 5.7

  • Cleanliness 5.7

  • Facilities 4.3

Latest Reviews

  • 9.1


    15 Mar 2018
    I can't understand why this hostel gets some bad reviews. I spent 3 nights here and thoroughly enjoyed my stay. The member of staff/owner was really nice and welcoming. The location isn't too central but there's a metro station just around the corner. I'd definitely stay here again and would recommend it to other travellers.
    England, Male, 31-40
  • 8.9


    26 Dec 2017
    If you’re looking for a place to stay and are on a low budget. This would be perfect! I really liked the staff and cleanliness was pretty good too! Overall I was very satisfied!
    Malaysia, Female, 18-24
  • 7.1

    Very Good

    20 Dec 2017
    There were shared lockers. And the main door key to the room wasn't working. The location is good, walkable to metro station and super market. Kitchen timings is quite annoying.
    India, Male, 18-24
  • 5.4


    17 Mar 2018
    Chegamos por volta das 10:45 pm, a recepcionista nos atendeu com pouco entusiasmo! Não tem elevador e ficamos num quarto no último andar! O quarto é pequeno, o aquecedor não funciona, o duvet horrível (fino e fedorento). A área do chuveiro no banheiro péssima, a água se acumulava enquanto tomava banho e o chuveiro de péssima qualidade! No outro dia de manhã, fechamos outro hostel e saímos dessa espelunca, que não pode ser considerado hostel! Não recomendo e nunca mais volto!
    Brazil, Female, 25-30
  • 4.9


    23 Jul 2018
    beds are full of bugs, woman in registration is very nice and kind person, but cleanness here are disgusting. Dont stay here if you’re afraid of insects.
    Georgia, Female, 18-24
  • 4.9


    13 Feb 2018
    Personal very rude, they have some “hostel rules” that don’t allow you to cook or eat whenever you want, “ when I arrived I couldn’t cook or use the kitchen settings for example and I was tired and very hungry after 5 hours of traveling. Bedroom was really cold at night.
    Argentina, Male, 18-24
  • 4.0


    30 Mar 2018
    I only wrote a review because I literally found bedbugs in my bed. I woke up randomly in the middle of the night to find a couple bed bugs crawling around. I stayed up all night just sitting on my bed looking for more. I even killed a big one and kept it to show the staff that there was a problem. All that happened was I was moved to another room and told to email them later. Of course, no one has responded. Unless you want to stay up all night looking for bed bugs, don't stay here. Very gross.
    USA, Male, 18-24
  • 4.0


    08 Mar 2018
    The stay was a nightmare because there were bugs in my bed. I was bitten all over my arms and legs. The lady in the hostel moved me to another room but there were bugs as well. I was told that they had problems with them last year but till now everything has been ok. Anyway, I can hardly recommend this hostel. Furthermore, nobody from website has replied to my complaint till this moment which is quite unsatisfactory. Never again Lumiere, never again website.
    Czech Republic, Male, 31-40
  • 2.6


    11 Mar 2018
    This 'hostel' was absolutely disgusting, never have I been in a place this bad. Black mould covering the bathroom ceiling, smelly, rooted plastic kettle and smelly microwave for a kitchen, mean receptionist who is completely unprofessional and drinks at 9 in the morning. The place should be avoided at all costs. I could feel the bed buds crawling on me at night. The place is a dump and no matter how cheap it is don't go, it'll ruin your experience completely.
    England, Male, 18-24
  • 2.0


    16 Aug 2018
    Terrible, don’t book here even though it’s cheap! No one ever answered the door when I tried to check in. I sat outside and kept ringing the bell, saw a woman look out the window but no one answered. Waited for 2 hours outside and no one came. I was stuck on the street because at that point the hostels in the area were already all full and had to splurge on a hotel to avoid sleeping on the street. I found out she had overbooked though I already paid in full. Didn’t get my money back. Awful.
    Canada, Female, 25-30
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Breakfast Not Included
  • Fridge/Freezer
  • Hair Dryers For Hire
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Towels Not Included
  • Utensils
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
  • Wi-Fi