Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/24

Luna's House Hostel

Book more than 7 days in advance for Free Cancellation.
8.8
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

From our stunning rooftop to the privacy of our curtained dorm beds, we provide an oasis in such a bustling place. Join one of our fun filled tours of Ha Long and Lanha Bay and finish the evening chatting to fellow travellers in our restaurant bar.

Our staff are on hand to help you with any of your needs for travelling around the island, in and around the bay or even to other locations in Vietnam. Enjoy our casual and friendly atmosphere with clean and comfortable facilities.

***Property Policies & Conditions:

1. Cancellation Policy: 1 day before arrival.
2. Check in from 14:00 to 23:00.
3. Check out before 12:00.
4. Payment upon arrival by cash or credit card, but extra charge for credit card service fee.
5. Taxes: included.
6. Breakfast: included.
7. No curfew.
8. No smoking in rooms, but designated area is provided.
9. Reception Working Hours: 24 hours. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.1

  • Security 9.1

  • Location 8.9

  • Staff 8.9

  • Atmosphere 8.2

  • Cleanliness 8.7

  • Facilities 8.7


Latest Reviews

  • 10.0

    Superb

    02 Dec 2019
    Nice and cozy hostel, the rooftop is really nice to have brekkie/read a book. Staff were super friendly and more than happy to help wherever possible. Really great homey stay!
    Australia, Female, 18-24
  • 9.4

    Superb

    21 Dec 2019
    just an overall great place to stay, they have a rooftop where you could spend some nice fun hours with a complete menu, pretty good atmosphere, and everything is quite cheap.
    Israel, Male, 18-24
  • 9.4

    Superb

    18 Dec 2019
    The staff were all really friendly and helpful when it came to booking tours. Just be aware of construction work across the road (but that obviously isn't the hostels fault).
    England, Couple, 31-40
  • 9.1

    Superb

    12 Dec 2019
    Luna's Hostel was in a nice location right by the main area of Cat Ba Island and just a short walk to the main strip on the water. The staff gave me recommendations for the boat tour which I ended up going with and loved! They were very helpful and offered moped rentals for a great price. The breakfast in the morning had a variety of choices and was yummy and made to order on their rooftop. I would say Luna's was good quality for the price.
    USA, Female, 18-24
  • 9.1

    Superb

    02 Dec 2019
    I had a fantastic and very peaceful stay at Luna’s. The staff were beyond fantastic - cheerful and friendly and incredibly helpful! I stayed in a private room and was very comfortable. I also booked a really good value tour through them - i’d really recommend their tours! This isn’t a hugely social hostel (though perhaps more so in the dorms) but if you’re looking for somewhere to relax it’s perfect. The restaurant is also tasty and convenient!
    England, Female, 18-24
  • 9.1

    Superb

    01 Dec 2019
    Nice quiet hostel with REALLY comfy beds. The whole place is spotlessly clean and you get fresh towels each morning too. Booked the Captain Jack's boat tour through them and would highly recommend. Only thing to 'moan' about was the breakfast, which finished early and wasn't enough to fill up before the boat trips or excursions. That said, it was so cheap, so really cannot complain for the price! Would definitely recommend if you're after a chiller vibe.
    England, Female, 18-24
  • 8.6

    Fabulous

    11 Dec 2019
    The door to the dorms was so hard to open already, nobody dared to close it properly, yet alone lock it. I have never met somebody less enthusiastic about helping guests out that the first member of staff I encountered, luckily the guy from the next shift was incredibly nice. The breakfast was very nice.
    Germany, Female, 18-24
  • 8.6

    Fabulous

    30 Nov 2019
    It’s one of the cheapest backpackers in town. 6 beds rooms are a little cramped. They have lockers with keys, AC, fan on each bed and lights (kind of standard around here) Staff is surprisingly helpful and attentive. They will help you booking almost anything that you would need. There is a restaurant in the roof and maybe the location is a little far away from the Main Street, but that is a good thing for some people. Would totally come back there. Thank you guys for everything.
    Chile, Male, 31-40
  • 8.0

    Fabulous

    09 Dec 2019
    Pretty good place for a night. Good breakfast, pretty decent rooms. The staff did try to get us to book a kayak tour, but they dropped the issue when we didn't seem interested. We're cycling through Vietnam and just wanted a little rest in Cat Ba.
    USA, Couple, 25-30
  • 4.0

    Rating

    06 Jan 2020
    One of the beds in our room had bed bugs so we cut our stay short. The hostel did agree to not charge us for the night but it also didn't seem like they were that concerned about bed bug situation.
    USA, Male, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
Services
  • Airport Transfers
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant


×