Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Additional Terms and Conditions

deposit: 50% of the booking price will be charged anytime after your reservation is done.

and the remainder 50% will be charged 4 weeks prior to arrival

Additional Info:

Booking for more then 8 people is a group booking.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
  • Awesome Cleanliness
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Property Description

Directly in front of metro and suburban railway station 'Berliner Tor' (lines:
U2, U3, U4, S1, S21) , 800m from Hamburg Central Train Station, the MAC City
Hostel is located. From the airport it takes 21 minutes with subway S21 to get
to us.
In the common room of the hostel drinks (coffee machine and water dispenser) are
offered. Water and tee are available free of charge. There are also lockers
available. Free WiFi is available to guests throughout the MAC City Hostel.

In our neighborhood there are the Real supermarket, many bakeries and other
shops just 1 minute walking away. Banks / ATMs nearby on the same street. The
shopping center Mönckebergstraße is 1300 meters away and to the harbour it is
1500 meters away.

We offer various rooms with hared toilets and bathroom facilities. Locker and
bed linen inclusive, 24 h free drinking hot/cold water, free WiFi. Towel for
extra fee.

- Centrally located and good travel connections from station Berliner Tor
- 8 – 24 o'clock reception open
- free tee drinks and carbonic water
- Rooms ready for occupation at 2pm
- Bed linen included
- Parking spaces with advanced reservation (extra fee)
- shared kitchen for free use
- free luggage storage
- Free Wifi
- Washing machine and dryer (extra fee)
- Non-smoking Hotel
- Lift
- Multilingual staff
- Towles in private rooms included, in dorms for extra charge
- minimum age of 18 in a dorm, otherwise all guests under 18 need to book a
private room and will need to have written permission from a parent or a

St. Georg is one of the coolest and most central areas in Hamburg and this is
where you will find MAC City Hostel. It’s right next to the subway station
"Berliner Tor" in the city center. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.4

  • Security 7.9

  • Location 8.5

  • Staff 7.9

  • Atmosphere 7.0

  • Cleanliness 7.9

  • Facilities 7.3

Latest Reviews

  • 9.1


    22 Mar 2019
    I wish silence in the dorms at night was encouraged. There were indeed people coming in and out the room constantly interrupting everyone else's sleep. There are way too few power outlets in the common areas and none next to the beds.
    Italy, Male, 31-40
  • 8.0


    01 Mar 2019
    Little storage room. Had to shower in different floor of apartment building because the bathroom in my room floor is in indefinite maintenance.
    Italy, Male, 41+
  • 8.0


    23 Jan 2019
    A little hard to find, tucked away within a building block. Very basic hostel, layout is a little odd, with the washroom tucked away on another floor, but for the price, can't really complain
    Canada, Male, 25-30
  • 7.7

    Very Good

    11 Jan 2019
    Very basic, the kitchen is a little greasy, and there is not so much space for everyone's food. The lounge area is a little too small, so it can quickly get too crowded.
    Poland, Female, 25-30
  • 7.1

    Very Good

    29 Apr 2019
    Overall the stay was good. The lockers provided are small and can only fit small backpacks not luggage so would recommend luggage locks. The room was bare and clean which was nice, however the showers could use some more attention but nothing bad. The location wasn’t good- lots of homeless people in the area when walking back from main attractions so wasn’t the most comfortable for 2 female travellers and kind of far from the center of Hamburg if you don’t like walking a lot. Staff were great
    Canada, All Female Group, 18-24
  • 6.3


    19 Apr 2019
    Nice hostel in the second floor of a building, quite small Reception is small but the 3nd floor with the showers and the room is amazing, completely new and renovated Nice staff We think that someone stole a pair of sunglasses so be careful with your belongings
    France, Mixed Group, 18-24
  • 6.3


    26 Dec 2018
    My main issue with the hostel was that, in my 8 bed mixed dorm, one guest commented that she found bed bugs in her bed. She requested to be moved, and she was moved to another room. However, my traveling companion later found a bed bug crawling near his bed as we were leaving. I think that closer attention needs to be paid to cleanliness. I would use a different hostel if I returned to Hamburg.
    USA, Mixed Group, 18-24
  • 6.0


    26 Mar 2019
    The MAC hostel was in a decent location and with small but clean rooms and beds.
    USA, Male, 18-24
  • 6.0


    23 Dec 2018
    Rooms were good size and clean. Bathrooms also clean. The staff utilise the kitchen at all times so it is hard to access and find a space to cook and the fridge is always full. Each day the staff cook deep fried fish which smells out the entire hostel for the whole day. This happened every day we stayed and it was unpleasant. The rooms as also very cold at night with all windows closed and heater on.
    Australia, Female, 25-30
  • 4.9


    10 Jan 2019
    The hostel had the basic facilities and the beds were comfy enough, but the atmosphere was very cold, the security lockers were tiny and the whole building either smelt like old cigarettes or a constant weird aroma. On top of that there were two small children staying there even though there’s an age restriction. It was fine and cheap but I wouldn’t stay there again.
    Australia, All Female Group, 18-24
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  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Dishwasher
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Parking
  • Reading Light
  • Security Lockers
  • Washing Machine
  • ATM
  • Bicycle Hire
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Wi-Fi