Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Additional Terms and Conditions

deposit: 50% of the booking price will be charged anytime after your reservation is done.

and the remainder 50% will be charged 4 weeks prior to arrival

Additional Info:

Booking for more then 8 people is a group booking.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Directly in front of metro and suburban railway station 'Berliner Tor' (lines:
U2, U3, U4, S1, S21) , just one station away from Hamburg Central Train Station, the MAC City
Hostel is located. From the airport it takes 25 minutes with subway S1 to get to us.

The City center, Alster Lake and Mönckebergstraße is just around 10 minutes walking away, with the Subway it takes just 2-3 stations to get there.
Harbour City, Fish Market and St. Pauli area is around 10 minutes to reach with the subway.

We offer various rooms with shared toilets and bathroom facilities. Locker and
bed linen inclusive, 24 h free drinking Tee, free WiFi.
In the common room of the hostel drinks (coffee machine and water dispenser) are
offered. Water and tee are available free of charge. There are also free lockers
available. Free WiFi is available to guests throughout the MAC City Hostel.
In our neighborhood there are the Real supermarket, many bakeries and other
shops just 1 minute walking away. Banks / ATMs nearby on the same street.

- Centrally located and good travel connections from station Berliner Tor
- 8 – 20 o'clock reception open
- free tee drinks and carbonic water
- Rooms ready for occupation at 2pm
- Bed linen included
- Parking spaces with advanced reservation (extra fee)
- shared kitchen for free use
- free luggage storage
- Free Wifi
- Washing machine and dryer (extra fee)
- Non-smoking Hotel
- Lift
- Multilingual staff
- Towles in private rooms included, in dorms for extra charge
- minimum age of 18 in a dorm, otherwise all guests under 18 need to book a
private room and will need to have written permission from a parent or a

St. Georg is one of the coolest and most central areas in Hamburg and this is
where you will find MAC City Hostel. It’s right next to the subway station
"Berliner Tor" in the city center. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.0

  • Security 9.8

  • Location 8.8

  • Staff 9.5

  • Atmosphere 8.5

  • Cleanliness 8.5

  • Facilities 8.8

Latest Reviews

  • 10.0


    23 Dec 2020
    Very pleasant stay! The dtaff was really cooperative and helpful. Highly recommended!
    India, Male, 18-24
  • 10.0


    26 Dec 2019
    A really nice hostel at a great price - the beds were sooo comfortable (often not the case in hostels...) The only downside was that there were people being loud in the common area at night - past 1 a.m. Hopefully that was an anomaly, but bring earplugs just in case!
    USA, Female, 18-24
  • 9.4


    28 Nov 2019
    A nice quiet hostel. Right next to Berlinertor s-bahn and u-bahn. So easy to get everywhere. However also in walking distance of city center, Alster etc. welcoming staff. New bathroom. Clean.
    Netherlands, Female, 31-40
  • 9.1


    18 Nov 2019
    Wow water temp and pressure sure help for cold aching body. Quiet small, excellent kitchen always important feature for me. A great stay.
    USA, Female, 41+
  • 8.9


    15 Dec 2019
    If you're just looking for a place to sleep it is the best choice. Very short walk from the Berliner Tor station, plenty of shops and small restaurants just outside. Not a far walk from the city center. No frills hostel but still clean and a great spot to stay.
    USA, Male, 25-30
  • 6.9


    11 Mar 2020
    The staff were pleasant and approachable. We even booked a non-refundable room a day late, and emailed them to change the dates rather than losing our money. Our request was quickly and kindly dealt with, with no drama. The room was basic, but with a sink which was actually a relative luxury. The kitchen was well stocked. However this is not a clean hostel. The toilets are clean and beds are fine, but everything else needs a deep clean.
    England, Couple, 18-24
  • 6.6


    09 Oct 2019
    Normales, Standard Hostel. Leider war die Atmosphäre etwas betrübt, wegen Bauarbeiten in den beiden darunter liegenden Etagen. Dadurch gab es bei Ankunft kein Strom und frühs keine Möglichkeit aus zu schlafen. Eine Information über den derzeitigen Zustand wäre angemessen gewesen. Das Personal war sehr nett, durften unsere Taschen den Tag über im Hostel verstauen.
    Germany, Couple, 18-24
  • 6.3


    05 Dec 2019
    Cleanness must to be improved.
    Spain, Couple, 25-30
  • 5.4


    16 Nov 2019
    The hostel was in a good location, with a nice large bathroom. However, the beds did not seem very clean, and I had the worst sleep because I was woken up at 4am but many screaming (drunk) men right outside my room and in the room next to me. This lasted at least an hour, and it was terrible Quiet hours need to be inforced. Also, the place was very small and it made me uncomfortable that I could see the front desk from my bed if the door opened even a little bit. The noise was the biggest issue.
    USA, Female, 18-24
  • 4.6


    01 Apr 2021
    Ich habe das Hostel auf Geschäftsreise eine Nacht in Corona-Zeiten gebucht. Ich nahm mit Absicht das am besten bewerteste Hostel (mit 9,6 Sternen) Leider kann ich die positiven Bewertungen kaum verstehen: - Im Treppenhaus roch es sehr unangehnehm - Das Einchecken mit der Geschäftsrechnung war kompliziert und hat gedauert - unordentlicher Rezeptionsbereich (im Stockwerk darüber angenehmere Atmosphäre) - extrem dünne Wände, habe meinen Zimmernachbarn die ganze Nacht gehört - Motten im Zimmer/Bett
    Germany, Female, 25-30
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  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Dishwasher
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Parking
  • Reading Light
  • Security Lockers
  • Washing Machine
  • ATM
  • Bicycle Hire
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Wi-Fi