Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Additional Terms and Conditions

deposit: 50% of the booking price will be charged anytime after your reservation is done.

and the remainder 50% will be charged 4 weeks prior to arrival

Additional Info:

Booking for more then 8 people is a group booking.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Directly in front of metro and suburban railway station 'Berliner Tor' (lines:
U2, U3, U4, S1, S21) , just one station away from Hamburg Central Train Station, the MAC City
Hostel is located. From the airport it takes 25 minutes with subway S1 to get to us.

The City center, Alster Lake and Mönckebergstraße is just around 10 minutes walking away, with the Subway it takes just 2-3 stations to get there.
Harbour City, Fish Market and St. Pauli area is around 10 minutes to reach with the subway.

We offer various rooms with shared toilets and bathroom facilities. Locker and
bed linen inclusive, 24 h free drinking Tee, free WiFi.
In the common room of the hostel drinks (coffee machine and water dispenser) are
offered. Water and tee are available free of charge. There are also free lockers
available. Free WiFi is available to guests throughout the MAC City Hostel.
In our neighborhood there are the Real supermarket, many bakeries and other
shops just 1 minute walking away. Banks / ATMs nearby on the same street.

- Centrally located and good travel connections from station Berliner Tor
- 8 – 24 o'clock reception open
- free tee drinks and carbonic water
- Rooms ready for occupation at 2pm
- Bed linen included
- Parking spaces with advanced reservation (extra fee)
- shared kitchen for free use
- free luggage storage
- Free Wifi
- Washing machine and dryer (extra fee)
- Non-smoking Hotel
- Lift
- Multilingual staff
- Towles in private rooms included, in dorms for extra charge
- minimum age of 18 in a dorm, otherwise all guests under 18 need to book a
private room and will need to have written permission from a parent or a

St. Georg is one of the coolest and most central areas in Hamburg and this is
where you will find MAC City Hostel. It’s right next to the subway station
"Berliner Tor" in the city center. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.0

  • Security 8.1

  • Location 8.5

  • Staff 8.2

  • Atmosphere 6.9

  • Cleanliness 8.1

  • Facilities 7.7

Latest Reviews

  • 10.0


    23 Jun 2019
    The hostel is great plac from train station and flixs bus station by feet walking 15 minutes,no breakfast but staff is very helpful,they can speak Chinese English German,very nice
    China, Female, 31-40
  • 9.4


    06 Jul 2019
    Every time again
    Germany, Couple, 31-40
  • 8.9


    14 Jul 2019
    I really enjoyed my stay here. Everything was clean and nice. Even though there was a busy street outside and a metro close by I managed to get some sleep - thick windows. :) the beds were nice and the staff were nice people, but quiet. Good facilities. Multiple grocery stores+coffee shops within walking distance. was extremely close to one of the city centers the Alster River Bank, and it was also right by the Berliner Tor U-bahn. It's not a very social hostel ;)
    Norway, Female, 18-24
  • 8.3


    20 May 2019
    Overall the place is nice to stay for a night or so.
    India, Male, 25-30
  • 7.4

    Very Good

    18 Jul 2019
    Fine place. Bit noisy, but fine.
    Denmark, Male, 31-40
  • 7.1

    Very Good

    29 Apr 2019
    Overall the stay was good. The lockers provided are small and can only fit small backpacks not luggage so would recommend luggage locks. The room was bare and clean which was nice, however the showers could use some more attention but nothing bad. The location wasn’t good- lots of homeless people in the area when walking back from main attractions so wasn’t the most comfortable for 2 female travellers and kind of far from the center of Hamburg if you don’t like walking a lot. Staff were great
    Canada, All Female Group, 18-24
  • 6.3


    31 May 2019
    Somewhat central location. The showers and bathroom were not very clean, which is why it seemed a bit overpriced.
    USA, Male, 18-24
  • 6.0


    25 Jun 2019
    We only went in, sleeped the night and went out of the hostel as this was a quick stop on our way home. It was a ok hostel. I am not used to stay at hostels, save I think that it was a bit to dirty in both the showers and at the gents. As well we think there was bed lice in my partners bed. Take this review with a grin of salt as we only sleeped one night and never got to enjoy the hostel to the full extent.
    Sweden, Male, 18-24
  • 6.0


    09 May 2019
    I was disappointed with my stay here. We paid quite a bit of money and the rooms had good beds to sleep in but there was no atmosphere and the service was poor. The bedrooms were clean but the bathroom and shower floors were not. The staff appeared cold and did not speak to us. Our cards were activated incorrectly leading us to be locked out of our rooms for hours with no staff in the hostel to assist us. This is unacceptable and actually unsafe that the staff cannot be reached in emergencies.
    Netherlands, Female, 18-24
  • 4.9


    31 May 2019
    A very basic hostel, not too far off the central train station although a bit in the wrong direction away from town. But very near an underground station so easy to get anywhere. Ok bed, ok shower. If I had my own kitchen their size I would have called it “a small kitchen”. For a hostel it is basically just a small staff lunch room. The only shared space is a sofa group by the reception, it’s got zero atmosphere.
    Sweden, Male, 31-40
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  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Dishwasher
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Parking
  • Reading Light
  • Security Lockers
  • Washing Machine
  • ATM
  • Bicycle Hire
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Wi-Fi