Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Additional Terms and Conditions

deposit: 50% of the booking price will be charged anytime after your reservation is done.

and the remainder 50% will be charged 4 weeks prior to arrival

Additional Info:

Booking for more then 8 people is a group booking.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Directly in front of metro and suburban railway station 'Berliner Tor' (lines:
U2, U3, U4, S1, S21) , just one station away from Hamburg Central Train Station, the MAC City
Hostel is located. From the airport it takes 25 minutes with subway S1 to get to us.

The City center, Alster Lake and Mönckebergstraße is just around 10 minutes walking away, with the Subway it takes just 2-3 stations to get there.
Harbour City, Fish Market and St. Pauli area is around 10 minutes to reach with the subway.

We offer various rooms with shared toilets and bathroom facilities. Locker and
bed linen inclusive, 24 h free drinking Tee, free WiFi.
In the common room of the hostel drinks (coffee machine and water dispenser) are
offered. Water and tee are available free of charge. There are also free lockers
available. Free WiFi is available to guests throughout the MAC City Hostel.
In our neighborhood there are the Real supermarket, many bakeries and other
shops just 1 minute walking away. Banks / ATMs nearby on the same street.

- Centrally located and good travel connections from station Berliner Tor
- 8 – 24 o'clock reception open
- free tee drinks and carbonic water
- Rooms ready for occupation at 2pm
- Bed linen included
- Parking spaces with advanced reservation (extra fee)
- shared kitchen for free use
- free luggage storage
- Free Wifi
- Washing machine and dryer (extra fee)
- Non-smoking Hotel
- Lift
- Multilingual staff
- Towles in private rooms included, in dorms for extra charge
- minimum age of 18 in a dorm, otherwise all guests under 18 need to book a
private room and will need to have written permission from a parent or a

St. Georg is one of the coolest and most central areas in Hamburg and this is
where you will find MAC City Hostel. It’s right next to the subway station
"Berliner Tor" in the city center. View House Rules

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Reviews & Ratings

  • Value For Money 7.3

  • Security 7.8

  • Location 8.1

  • Staff 8.1

  • Atmosphere 6.5

  • Cleanliness 7.1

  • Facilities 7.0

Latest Reviews

  • 9.4


    28 Jul 2019
    It has good location close to everywhere. Staff was OK. Bed is comfortable and room is clean. For short stay its really good option.
    Turkey, Male, 25-30
  • 9.1


    07 Sep 2019
    I think this hostel is what I would expect from a hostel facility. The first impression is that it needs some updating in the lobby area. The kitchen is very helpful. The other guests were respectful but some were loud in the early morning and turned the lights on at midnight.
    USA, Male, 31-40
  • 8.9


    14 Jul 2019
    I really enjoyed my stay here. Everything was clean and nice. Even though there was a busy street outside and a metro close by I managed to get some sleep - thick windows. :) the beds were nice and the staff were nice people, but quiet. Good facilities. Multiple grocery stores+coffee shops within walking distance. was extremely close to one of the city centers the Alster River Bank, and it was also right by the Berliner Tor U-bahn. It's not a very social hostel ;)
    Norway, Female, 18-24
  • 8.6


    25 Sep 2019
    Decent hostel, friendly staff, good location.
    Germany, Female, 25-30
  • 7.4

    Very Good

    28 Aug 2019
    Beds were super uncomfortable and squeaky, by a train station so you everything. Room was so hot you had to have window open all night. Nice having a kitchen
    Canada, Female, 18-24
  • 7.4

    Very Good

    18 Jul 2019
    Fine place. Bit noisy, but fine.
    Denmark, Male, 31-40
  • 7.1

    Very Good

    30 Aug 2019
    This was not a bad place at all, just didn’t really have much going for it. I appreciate a hostel with a bar somewhere to meet people, but the most it had was a couple couches and a kitchen. Also, they were renovating at the time so I had to go upstairs to take a shower and there was only one toilet on my floor. Could’ve been better, but definitely could’ve been worse.
    USA, Male, 18-24
  • 6.6


    09 Oct 2019
    Normales, Standard Hostel. Leider war die Atmosphäre etwas betrübt, wegen Bauarbeiten in den beiden darunter liegenden Etagen. Dadurch gab es bei Ankunft kein Strom und frühs keine Möglichkeit aus zu schlafen. Eine Information über den derzeitigen Zustand wäre angemessen gewesen. Das Personal war sehr nett, durften unsere Taschen den Tag über im Hostel verstauen.
    Germany, Couple, 18-24
  • 6.0


    08 Oct 2019
    Great location, U bahn station right in front of the hostel and a large grocery store down the street. However, they are in the middle of renovations so it was loud and dusty. The showers could have been cleaner too.
    USA, Female, 25-30
  • 3.1


    11 Sep 2019
    Honestly, the worst hostel, I ever stayed at. Everything was bad, first of all, the room I lived at, was on the second floor, and on the first floor there was a construction running, very loud drilling machine all the time. On the second day they started to drill at 8.30, on the third at 6.30(!!!). And staff didn’t give a ***, because as I guessed they were in charge of the construction work. Dirty rooms, dirty toilets and showers. Very unfriendly staff, and many other things. Never go there.
    Belarus, Male, 25-30
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  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Dishwasher
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Parking
  • Reading Light
  • Security Lockers
  • Washing Machine
  • ATM
  • Bicycle Hire
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Wi-Fi