Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Additional Terms and Conditions

50% down payment

The following group types are not accepted by this hostel: Junior / Primary School, Business Trip If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Macarena Hostel

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Helpful Staff
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Property Description

Located in the center of Cancun invite you to see the magic of the town surrounded by extraordinary travelers with whom you will live new experiences.

Walking you will find supermarkets,restaurants,bars in #rutanader, public transport and the bus station (ADO). The beach is only 15 minutes away from macarena hostel.

During your stay you can meet and connect with people from every part around the world, sharing experiences and multicultural activities, which will leave a mark on your trip and life.

Macarena is located in one of the most trendy areas in Cancun, with the best restaurants, bars and shopping places, Avenida Nader is becoming the best area for backpackers. Very close to beach area and bus central station, you will have an easy access to all the good places in Cancun.

Macarena Hostel Policies and Conditions:

Cancellation policy: 48h before arrival.

Check in from 10:00 to 00:00 .
Check out before 12:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes not included - 19.00%
Breakfast included.


The reception service is open 24 hours per day
No curfew.
We do not accept customers younger than 18 years of age.
This property might pre-authorize your credit card.
The maximum period of stay is 30 days.

**We will always have dinner, guests just have to confirm before 5 pm if they will be having dinner at the hostel** View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 4.7

  • Security 4.7

  • Location 8.7

  • Staff 6.0

  • Atmosphere 4.0

  • Cleanliness 4.7

  • Facilities 4.0

Latest Reviews

  • 10.0


    13 Mar 2019
    I like this hostal
    USA, Male, 25-30
  • 10.0


    10 Sep 2018
    Chill vibe, great beds and a working A/C. What more could one ask for?
    Sweden, Mixed Group, 31-40
  • 9.4


    16 Aug 2018
    Nice and clean place, close to Tulum avd
    Israel, Male, 25-30
  • 9.1


    17 Dec 2018
    Very friendly and helpful staff! Good location very close to the center. The showers were some of the best I've experienced so far in Mexico (hot and great water pressure). The beds in the 10 person dorm were a bit rough and it was a bit noisy at night, but overall I would stay again!
    USA, Female, 18-24
  • 8.0


    11 Nov 2018
    A super nice place with kindly staff :) Highly recommend 🙂 and try dance some salsa with owner 💃🏻
    Sweden, Female, 25-30
  • 7.7

    Very Good

    22 Aug 2018
    The wall/ceiling of the private bathroom was moldy, which made our room smell quite bad.
    USA, Mixed Group, 31-40
  • 7.1

    Very Good

    31 Dec 2018
    The staff was really friendly but the one working when we arrive was not able to give us any information about Cancùn. Other than that, everyone was really nice and the atmosphere was good. We felt very welcomed. The location is perfect. There is no lock for the doors of the dorm but we still felt very safe. The kitchen was not really appealing to cook. Breakfast really good! This is the perfect place if you are looking for an affordable stay and do not have a high expectations for amenities.
    Belgium, Female, 18-24
  • 5.4


    09 Sep 2018
    Very dirty, no hostel atmosphere, no place to hang out, very dull. Cheap, dinner worth 3pesos per head included in the price. No toilet paper. No hot water. Dirty bathrooms. Volunteers lazy, not helpful at all. The only plus is the location and the ACC. Wouldn’t recommend and would not stay again.
    Poland, Female, 18-24
  • 5.4


    18 Apr 2018
    This hostel was such a disappointment. The staff were very nice and helpful, however the hostel itself was pretty awful. Our room was absolutely filthy, there was hair all over the floor and the bathroom, I didn't take my shoes off at all because it was so bad. They also couldn't find a key for our room, So we had to leave all our stuff behind a door that didn't lock, and there is no security between the rooms and the street besides just walking through the hostel. I would not recommend it.
    England, Couple, 25-30
  • 4.0


    09 May 2019
    Twin bed room shouldn't be rented out as a room. It's dirty, shower is no good and no windows.
    Canada, Male, 31-40
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  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hair Dryers For Hire
  • Hot Showers
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • 24 Hour Reception
  • Bicycle Hire
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi