Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Mad Monkey Backpackers Cairns

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Awesome Cleanliness
Read all reviews

Property Description

Mad Monkey Cairns offers affordable upmarket hostel accommodation right in the centre of Cairns City. We are often referred to as the “Flash Packers” of Cairns due to our designer kitchen/bathrooms, modern décor & brand new air-conditioners in every room (Fully renovated 2017).

Guests can enjoy FREE ultra fast Wifi, FREE hot breakfast, FREE large security lockers (BYO padlock) & brand new top quality mattresses/pillows/linen all new in 2017. We offer a free airport shuttle from the airport to the hostel*.

The Mad Monkey Family create the perfect atmosphere with our outdoor pool oasis, cool sunbathing cabanas, outdoor bar with super cheap drinks, & a gourmet pizza restaurant located on site (Opening 28th March 2017). Our entertainments team organize events in the hostel every day & night before showing our guests to the top backpacker bars offering cheap eats & drinks in this iconic area.

***Backpackers aged 18 to 35 – must show valid passport or valid photo ID upon check in***

*Free airport shuttle from the airport to the hostel only and operates between 8am and 8pm. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.7

  • Security 9.0

  • Location 9.2

  • Staff 9.0

  • Atmosphere 8.8

  • Cleanliness 7.7

  • Facilities 8.3

Latest Reviews

  • 10.0


    08 Nov 2019
    Loved it! Beds are cozy and staff is lovely. What you get for your money is amazing :) Really made a slightly less impressive city worth while
    Germany, Female, 18-24
  • 10.0


    01 Nov 2019
    This is the 4th time we’ve stayed at this hostel. Every time we come to Cairns we always choose mad monkeys. The hostel has such a nice vibe and is only 5 mins walk away from all the pubs and restaurants. The staff are always so lovely and they remember our faces every time. We had just finished our regional farm work so it was a lovely way to celebrate here. Thank you to all the staff, especially to Lauren who always makes sure we have everything we need. See you next time!
    Scotland, Female, 18-24
  • 9.7


    11 Nov 2019
    Very clean and nice hostel. Stayed for 4 nights and had some chillout time at the hostel. Love the beanbag area; huge kitchen. Very friendly staff. 15 minute walk to Lagoon.
    Germany, Female, 18-24
  • 9.7


    28 Oct 2019
    Only negative point. The doors make loud noises while making. This can be annoying if you have the room near the bathroom.
    Switzerland, Female, 31-40
  • 8.6


    14 Nov 2019
    Great place for solo or group travellers. Many facilities and staff very helpful.
    Ireland, Female, 18-24
  • 7.7

    Very Good

    18 Oct 2019
    The hostel itself was pretty good, small yet with a chilledout vibe. I did however find the staff quite rude. I simply asked the girl behind the counter with the North American accent were the ATM was and instead of just telling me normally like any other receptionist would she started laughing hysterically and told me it was right in front of me (even though it was actually behind me) Definitely made me not want to ask the staff for any more help for the rest of my stay....
    USA, Male, 25-30
  • 7.1

    Very Good

    26 Oct 2019
    Hostel is in a good location less than 10 minutes walk from everything in Cairns. The bathrooms and dorms were really clean and there were plenty of facilities. However the kitchen was not clean. Besides people cleaning their own dishes I don’t think the kitchen is ever cleaned by the hostel staff. The cleaners will play blazing really loud while cleaning rooms at 10:30am while shouting over the ridiculously loud music. I had food poisoning one day, sleep and couldn’t. Not considerate at all
    Ireland, Couple, 18-24
  • 6.9


    25 Oct 2019
    Pretty good location, 10 minute walk to the Lagoon and very close to the shopping centre. The beds feel quite private with dividers. Each bed has its own plug socket and the locker size is perfect! The kitchen is clean and the free breakfast is great! This is more of a party hostel and so can be quite loud. The shared bathrooms were not very clean and dimly lit. The showers cubicle floor was always very wet, causing a slip hazard. I would not stay long term.
    England, Female, 25-30
  • 6.9


    24 Oct 2019
    The hostel was ok, the free breakfast was decent but nothing special, you get the same thing provided in any hostel in cairns. The rooms were pretty dirty and we had an air conditioned room, which funnily enough, was never on. We were boiling throughout the entire night. Not the worst hostel but not the best.
    England, Female, 18-24
  • 6.3


    08 Nov 2019
    After being here for three days I realised my room had slowly been flooding! All of my clothes and belongings were soaked in what smelt like dog pee. The staff weren’t overly surprised as apparently other rooms have been closed off for the same reasons. They wouldn’t let let me check into a new room until 2 meaning my stuff just stayed in that room soaking wet - they weren’t too sympathetic. Did pay for my laundry though but only after I asked them to.
    England, Female, 18-24
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Book Exchange
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • Washing Machine
  • Housekeeping
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • DVD's
  • PlayStation