Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Mad Monkey Backpackers Waterfront

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Mad Monkey Waterfront, fully refurbished in Sept 2017, offers affordable upmarket hostel accommodation in the heart of Cairns City. Set right on the Esplanade, guests get to enjoy this prime location, which is within arms reach of all the popular attractions, best bars & restaurants; and of course the famous Lagoon is just across the road.

As part of the Mad Monkey Backpacker Group, all guests can enjoy FREE ultra fast Wifi, FREE hot breakfast, FREE large security lockers (BYO padlock), FREE bicycle hire & brand new top quality mattresses/pillows/linen all new in 2017.

Not only that, the Mad Monkey Family creates the perfect atmosphere with our outdoor BBQ area, FIFA gaming, famous family meals, & a top entertainments team; organising events every day & night, so you are bound to make new & lasting friendships.

We look forward to welcoming you to the Mad Monkey Family!

***International Backpackers aged 18 to 35 ONLY– must show international passport upon check in*** View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 9.3

  • Location 9.9

  • Staff 9.7

  • Atmosphere 8.6

  • Cleanliness 9.2

  • Facilities 8.9

Latest Reviews

  • 10.0


    13 Sep 2019
    Best hostel I have ever stayed at. The rooms and bathrooms are super clean and everything is modern. Amazing reception staff too.
    Canada, Female, 18-24
  • 9.7


    27 Sep 2019
    Perfect hostel as we had just arrived in Australia, within walking distance of shops & bars and right along the sea front. The rooms are a good size with plugs available for every bed! The en-suite bathroom was clean and spacious. Breakfast was one of the main highlights, plenty of cereals, toast, tea, coffee and pancakes to choose from. Brilliant place!
    England, Male, 18-24
  • 9.7


    23 Sep 2019
    For the solo backpacker this place is perfect! It’s One of the smaller hostels I stayed in and most people staying there were very involved with the social activities organized by the staff. It was very easy to meet new people and have a blast. Pancakes in the morning are a big plus too! Location is right by the lagoon and clubs, supermarket around the corner. Would go back here!
    Netherlands, Female, 25-30
  • 9.4


    11 Oct 2019
    Great hostel with a perfect location right across from the lagoon. The rooms are clean and the kitchen had plenty of pots/pans/cutlery. The staff makes the hostel so great. Katie at reception was extremely friendly and helpful. When we checked in, she showed us around the hostel. When I had to leave, she even helped me book my shuttle to the airport and print my flight information.
    USA, Male, 25-30
  • 9.4


    05 Sep 2019
    Highly recommend Mad Monkey Backpackers Waterfront. The location alone makes it worth the high review. Centrally located and close to all the "hot spots" including the Night Market and the pier. And if you're looking for another reason to stay, the facilities are great, the vibe is social but chill (not a party hostel), and the staff are awesome. Special shout out to Katie who gave me some incredible food recommendations and greeted me like a long-time friend!
    USA, Female, 31-40
  • 9.1


    03 Oct 2019
    One of the best hotels I stayed at. Amazing atmosphere, very clean and the night manager Matheo was super cool 👍
    Germany, Female, 18-24
  • 8.9


    26 Sep 2019
    Great location and clean place. There is no atmosphere there and most people there seemed to be long term.
    USA, Male, 25-30
  • 8.9


    10 Sep 2019
    Very clean and suitable for stay. Near to the reef terminal the only thing is that they have construction beside the building, so the noise was a bit loud in the early morning
    Thailand, Female, 18-24
  • 8.6


    10 Oct 2019
    Great hostel, really relaxed vibe. Staff are really helpful and can offer tips. Free breakfast is great and location right on the lagoon is perfect. Katie in particular is amazing and can sort you out with anything you need.
    England, Male, 25-30
  • 8.3


    09 Oct 2019
    Great location and felt pretty clean! Overall social side isnt much..but the staff made me feel welcome. Tom and Toby got to know me which made me feel more welcome. Thanks guys!
    England, Female, 18-24
Read all reviews


  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Book Exchange
  • Card Phones
  • Common Room
  • Cooker
  • Dryer
  • Fitness Centre
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • PlayStation