Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Mad Monkey Backpackers Waterfront

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Mad Monkey Waterfront, fully refurbished in Sept 2017, offers affordable upmarket hostel accommodation in the heart of Cairns City. Set right on the Esplanade, guests get to enjoy this prime location, which is within arms reach of all the popular attractions, best bars & restaurants; and of course the famous Lagoon is just across the road.

As part of the Mad Monkey Backpacker Group, all guests can enjoy FREE ultra fast Wifi, FREE hot breakfast, FREE large security lockers (BYO padlock), FREE bicycle hire & brand new top quality mattresses/pillows/linen all new in 2017.

Not only that, the Mad Monkey Family creates the perfect atmosphere with our outdoor BBQ area, FIFA gaming, famous family meals, & a top entertainments team; organising events every day & night, so you are bound to make new & lasting friendships.

We look forward to welcoming you to the Mad Monkey Family!

***International Backpackers aged 18 to 35 ONLY– must show international passport upon check in*** View House Rules


Welcome to the Mad Monkey Backpackers Waterfront! There's no better place to call home during your trip to Cairns, the gateway to the Great Barrier Reef. Thanks to our ultra-fast free Wi-Fi, you won't have to miss out on any Instagram updates, and you'll have no problem staying active, either. Staying with us gets you access to the local fitness centre, the pool, and bike hire – all for free. We also have a fully equipped kitchen and outdoor BBQ area, and we'll happily cook you up a free all-you-can-eat breakfast every morning!


We're within handy walking distance of loads of Cairns' popular attractions – like the Aquarium and the Centre of Contemporary Arts – and many great bars and restaurants. Our hostel is right on the Esplanade, so the Lagoon is just across the road, while Cairns Railway Station and Cairns City Bus Station are only a stone's throw away. If you're coming from Cairns Airport, simply catch a taxi or shuttle bus. A taxi is a short 15-minute trip and will cost roughly $15, or you can grab the shuttle bus, which costs $15 for one person or $20 for two.

Rooms and Dorms

All of our private rooms and dorms have en-suite bathrooms and are kitted out with air con, free top-quality linen and recently updated super-comfy mattresses and pillows. The dorm rooms have well-made, designer bunks, and you'll find two power points and two USB ports waiting by each bed. If you forgot to pack your towel, you can easily hire one from reception.

Extras and activities

After a day of living your best life in sunny Oz, make yourself a cuppa with our tea and coffee-making facilities, or unwind in our common room and get to know other guests over board games, a PlayStation tournament, or our selection of DVDs. Our team organises a range of events every day and night, so whatever your schedule, there'll be something awesome for you to do!

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.3

  • Location 9.8

  • Staff 9.6

  • Atmosphere 8.4

  • Cleanliness 8.9

  • Facilities 8.8

Latest Reviews

  • 10.0


    09 Aug 2019
    Great place. Very worth.
    Brazil, Male, 25-30
  • 10.0


    29 Jul 2019
    I stayed in Mad Monkey wfront for a week and the hostel gave me an amazing introduction to Cairns. Located on the esplanade, this hostel couldn’t be placed better with everything you need within walking distance. I received a warm welcome at reception and Ari, Katie and Emma at the front desk staff were fantastic throughout and always attentive. The bar is propped up by the very handsome Englishman Toby who is always chatty and makes the nights a lot of fun. Can’t recommend more!
    Scotland, Male, 25-30
  • 10.0


    24 Jul 2019
    I stayed here for a week and it was fab. The desk staff are really friendly and always happy to help and the hostel is quite small so it's really easy to meet people in the kitchen/at the events that they organise. Also in a fab location. The free breakfast is the best I've ever had from a hostel with fruit, pancakes, cereal and toast! Would highly recommend!
    England, Female, 25-30
  • 10.0


    22 Jul 2019
    Loved my stay at Mad Monkey in Sydney, that i chose it again in Cairns, and then again on my route traveling back home! Breakfast is one of the special things that separates Mad Monkey hostels from the others, but also the general security, cleanliness, and vibe is perfect for meeting people whilst still not getting loud and crazy like party hostels.
    USA, Female, 25-30
  • 10.0


    19 Jul 2019
    Had a great stay at this hostel! Stayed in the 8 bed ensuite and the facilities were awesome. Heaps of space in the bathroom, and a hair dryer and straighteners included. Comfy beds too! The manager on duty, Katie, was a lovely addition to this hostel. Very welcoming and helpful throughout our stay and has a real passion for ensuring her guests have a great stay. The free breakfast is out of this world, so much choice! Thanks for an amazing stay Mad Monkeys!
    England, Female, 25-30
  • 10.0


    19 Jul 2019
    Loved staying at Waterfront! The hostel is probably the cleanest I’ve ever stayed in. Our 8-bed room had an en-suite which was really convenient. The location is perfect - super close to the lagoon and all the good night spots, but quiet enough to get a proper night’s sleep. The staff were really friendly and helpful, especially Katie on reception - she gave us some awesome tips for places to eat. Will definitely stay here again!
    England, Female, 25-30
  • 10.0


    19 Jul 2019
    Had an awesome time staying at Mad Monkeys Waterfront! The hostel was in a great location, right next to the lagoon, bars and restaurants. Rooms were really nice and always clean. Katie on reception was super friendly when we first arrived and helped us out with everything we needed. Would definitely recommend!
    England, Female, 25-30
  • 10.0


    14 Jul 2019
    This was one of my favorite hostels! Definitely recommend!
    USA, Female, 25-30
  • 9.4


    28 Jul 2019
    Loved our few nights here, meet some really cool people and the staff were really helpful although slightly busy!! We loved the kitchen, lounge area as was easy to meet people. The free breakfast was a plus. Room was a good size, although 8 girls and one bathroom was a bit of a struggle, and there was a light that shone through one window with no curtain that made it difficult to sleep. In a really good location though - would recommend!!!
    New Zealand, Female, 18-24
  • 8.3


    21 Jul 2019
    It was ok. Absolutely zero atmosphere and everyone sticks to the groups they know so it was really had to have conversations with people. The rooms and bathroom were good and the staff were nice but we probably wouldn’t stay here again.
    England, Couple, 25-30
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  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Book Exchange
  • Card Phones
  • Common Room
  • Cooker
  • Dryer
  • Fitness Centre
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • PlayStation