Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Mad Monkey Backpackers Waterfront

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Mad Monkey Waterfront, fully refurbished in Sept 2017, offers affordable upmarket hostel accommodation in the heart of Cairns City. Set right on the Esplanade, guests get to enjoy this prime location, which is within arms reach of all the popular attractions, best bars & restaurants; and of course the famous Lagoon is just across the road.

As part of the Mad Monkey Backpacker Group, all guests can enjoy FREE ultra fast Wifi, FREE hot breakfast, FREE large security lockers (BYO padlock), FREE bicycle hire & brand new top quality mattresses/pillows/linen all new in 2017.

Not only that, the Mad Monkey Family creates the perfect atmosphere with our outdoor BBQ area, FIFA gaming, famous family meals, & a top entertainments team; organising events every day & night, so you are bound to make new & lasting friendships.

We look forward to welcoming you to the Mad Monkey Family!

We offer a free airport shuttle from the airport to the hostel. Free airport shuttle from the airport to the hostel only and operates between 8am and 8pm.
***International Backpackers aged 18 to 35 ONLY– must show international passport upon check in***

Reception open 7am -11pm
Check out before 10am and check in after 2pm

Late check in available - on arrival, please call phone number displayed on the front door of the property, & a night manager will show you to your room.
Please see reception in the morning to complete your check in process.

NOTE: 18 to 35 year old travellers only so a valid passport is needed upon check in.

New Year 18
The minimum nights will apply to any bookings that fall on the below dates:
29th Dec 17 - 1st Jan 18 (3 night min)

Full payment will be taken from your credit card provided on the 1st of December for bookings on and between
29th Dec 17 - 1st Jan 18. Bookings will be non-refundable if cancelled after the 1 December.

Travel Insurance is highly recommended.
Please book carefully. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.2

  • Security 9.5

  • Location 9.9

  • Staff 9.6

  • Atmosphere 8.5

  • Cleanliness 9.3

  • Facilities 8.9

Latest Reviews

  • 10.0


    06 Nov 2019
    Great staff and awesome place to chill out and meet people. Bathrooms are nice and very clean.
    USA, Female, 25-30
  • 10.0


    18 Oct 2019
    Social hostel during my stay, so wasn't difficult to meet others as a social traveler. Fantastic location along the waterfront. Staff all friendly and helpful, as well as tour desk downstairs for booking your day tours.
    Canada, Male, 25-30
  • 9.7


    01 Nov 2019
    Definitely one of my favorite hostels on my trip! Easy to get to from the airport or bus, clean, and free breakfast! The beds and duvet were comfortable. It was right across the street from the lagoon and close to many tasty food spots! Definitely would come back :)
    USA, Female, 18-24
  • 9.4


    02 Nov 2019
    Nice location. Great and helpful staff. Hostel is a part of 4 or 5 hostel-network in Cairns and you get access to all of the facilities and also discounts at partnering venues.
    Ukraine, Male, 25-30
  • 9.4


    28 Oct 2019
    Awesome location, good rooms, and fun hangout space. I had to call the office to get into the hostel (need to ring a doorbell on the side), and was just a little confused about getting into the building itself. But when I am in Cairns, I have only stayed at Mad Monkey Backpackers (both the waterfront and Sheridan locations) and will continue. They’re great and the staff are always friendly.
    USA, Female, 18-24
  • 9.1


    06 Nov 2019
    Staff was amazing and rooms were cleaned every day, which I really liked. Even though they said it would be quiet after 11pm it rarely was, but that was fixed with earplugs. All in all had a really nice time staying here!
    Finland, Female, 18-24
  • 9.1


    04 Nov 2019
    Absolutely LOVED Mad Monkey, great location and atmosphere. Everyone was incredibly friendly and helpful, and I loved the social aspect, I met so many different people in such a short stay!
    USA, Female, 18-24
  • 9.1


    28 Oct 2019
    Awesome location right on the esplanade and a 5-10min walk from the bus stop and marina for reef trips. Rooms are lovely with big lockers and a beauty bar. En suite bathroom was huge and more like a hotel bathroom than a hostel! The hostel is very small and there wasn't much of an atmosphere on an evening but i would stay here again nonetheless.
    England, Female, 18-24
  • 8.9


    29 Oct 2019
    Amazing, friendly staff, they helped me with my many queries. The bedrooms are spotless! The shower has great water pressure. The free breakfast is very good. The kitchen could do with extra bench space for preparing food and the stove tops seem take ages to reach a reasonable heat, making cooking very slow. I would love to have seen recycling bins in the rooms and especially in the kitchen! Overall amazing stay, superb location, close to the Lagoon, night markets and airport shuttle pick up.
    England, Female, 25-30
  • 8.9


    19 Oct 2019
    Such a great place to stay in a really good location, so close to the boat terminals for reef tour etc. Rooms were really spacious with a frequently cleaned bathroom. Staff v friendly. Get a free breakfast from 6am onwards but pancakes and better food comes out at 8am which doesn't seem fair for people who have to leave early in the morning and miss out. Lockers to put belongings in and pass to get in and out of hostel and room. Really enjoyed our stay!
    England, All Female Group, 18-24
Read all reviews


  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Book Exchange
  • Card Phones
  • Common Room
  • Cooker
  • Dryer
  • Fitness Centre
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • PlayStation