Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Mad Monkey Backpackers Waterfront

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Mad Monkey Waterfront, fully refurbished in Sept 2017, offers affordable upmarket hostel accommodation in the heart of Cairns City. Set right on the Esplanade, guests get to enjoy this prime location, which is within arms reach of all the popular attractions, best bars & restaurants; and of course the famous Lagoon is just across the road.

As part of the Mad Monkey Backpacker Group, all guests can enjoy FREE ultra fast Wifi, FREE hot breakfast, FREE large security lockers (BYO padlock), FREE bicycle hire & brand new top quality mattresses/pillows/linen all new in 2017.

Not only that, the Mad Monkey Family creates the perfect atmosphere with our outdoor BBQ area, FIFA gaming, famous family meals, & a top entertainments team; organising events every day & night, so you are bound to make new & lasting friendships.

We look forward to welcoming you to the Mad Monkey Family!

We offer a free airport shuttle from the airport to the hostel. Free airport shuttle from the airport to the hostel only and operates between 8am and 8pm.
***International Backpackers aged 18 to 35 ONLY– must show international passport upon check in***

Reception open 7am -11pm
Check out before 10am and check in after 2pm

Late check in available - on arrival, please call phone number displayed on the front door of the property, & a night manager will show you to your room.
Please see reception in the morning to complete your check in process.

NOTE: 18 to 35 year old travellers only so a valid passport is needed upon check in.

New Year 18
The minimum nights will apply to any bookings that fall on the below dates:
29th Dec 17 - 1st Jan 18 (3 night min)

Full payment will be taken from your credit card provided on the 1st of December for bookings on and between
29th Dec 17 - 1st Jan 18. Bookings will be non-refundable if cancelled after the 1 December.

Travel Insurance is highly recommended.
Please book carefully. View House Rules


Welcome to the Mad Monkey Backpackers Waterfront! There's no better place to call home during your trip to Cairns, the gateway to the Great Barrier Reef. Thanks to our ultra-fast free Wi-Fi, you won't have to miss out on any Instagram updates, and you'll have no problem staying active, either. Staying with us gets you access to the local fitness centre, the pool, and bike hire – all for free. We also have a fully equipped kitchen and outdoor BBQ area, and we'll happily cook you up a free all-you-can-eat breakfast every morning!


We're within handy walking distance of loads of Cairns' popular attractions – like the Aquarium and the Centre of Contemporary Arts – and many great bars and restaurants. Our hostel is right on the Esplanade, so the Lagoon is just across the road, while Cairns Railway Station and Cairns City Bus Station are only a stone's throw away. If you're coming from Cairns Airport, simply catch a taxi or shuttle bus. A taxi is a short 15-minute trip and will cost roughly $15, or you can grab the shuttle bus, which costs $15 for one person or $20 for two.

Rooms and Dorms

All of our private rooms and dorms have en-suite bathrooms and are kitted out with air con, free top-quality linen and recently updated super-comfy mattresses and pillows. The dorm rooms have well-made, designer bunks, and you'll find two power points and two USB ports waiting by each bed. If you forgot to pack your towel, you can easily hire one from reception.

Extras and activities

After a day of living your best life in sunny Oz, make yourself a cuppa with our tea and coffee-making facilities, or unwind in our common room and get to know other guests over board games, a PlayStation tournament, or our selection of DVDs. Our team organises a range of events every day and night, so whatever your schedule, there'll be something awesome for you to do!

View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.4

  • Location 9.9

  • Staff 9.6

  • Atmosphere 8.5

  • Cleanliness 9.2

  • Facilities 8.9

Latest Reviews

  • 10.0


    06 Nov 2019
    Great staff and awesome place to chill out and meet people. Bathrooms are nice and very clean.
    USA, Female, 25-30
  • 9.7


    22 Nov 2019
    This is the perfect spot if you are looking for a good hostel that offers a quiet environment but still has facilities for you and your friends. The bar area downstairs is perfect for a calm evening with a cuple of beers. You will get a good night sleep, because it’s really quiet. I stayed on a Friday and slept the whole night. If all you want is to party hard this is not the hostel for you. However, if you want a kozy place, nice common room and PANCAKE BREAKFAST- stay here. Would stay again.
    Norway, Female, 18-24
  • 9.7


    15 Nov 2019
    Wonderful staff and a very chill atmosphere. They let you lock your stuff up there for a bit after you checkout so that you don't have to lug it around if your flight or however you're moving is later than the checkout time. My only other comment is that all of the locker space provided was occupied durring most of my stay, but that could be chalked up to other guests using up more room than was fair.
    USA, Male, 18-24
  • 9.4


    02 Nov 2019
    Nice location. Great and helpful staff. Hostel is a part of 4 or 5 hostel-network in Cairns and you get access to all of the facilities and also discounts at partnering venues.
    Ukraine, Male, 25-30
  • 9.1


    05 Dec 2019
    The Mad Monkey Waterfront is a solid hostel in a perfect Location. It is only a Minute away from the lagoon and three minutes from the local woolworths. The Rooms are spacious and have lockers (byo padlock!). They have electronic key Cards which makes it Pretty safe. Every room has its own bathroom. You can hang out in the common room & watch some Netflix on the big TV or chill downstairs in the open lounge area. You can also rent bikes for free which is awesome. Would definitely go there again!
    Switzerland, Female, 18-24
  • 9.1


    22 Nov 2019
    This hostel had the best possible location! Right by the sea, right by all the restaurants and a cheap food court! The bathroom was very nice and pretty clean, the air conditioning worked perfectly and the staff was very friendly and helpful ! Overall amazing stay!
    Germany, All Female Group, 18-24
  • 9.1


    06 Nov 2019
    Staff was amazing and rooms were cleaned every day, which I really liked. Even though they said it would be quiet after 11pm it rarely was, but that was fixed with earplugs. All in all had a really nice time staying here!
    Finland, Female, 18-24
  • 9.1


    04 Nov 2019
    Absolutely LOVED Mad Monkey, great location and atmosphere. Everyone was incredibly friendly and helpful, and I loved the social aspect, I met so many different people in such a short stay!
    USA, Female, 18-24
  • 8.6


    17 Nov 2019
    Really clean hostel, they cleaned the bathroom in my room twice a day. The kitchen is really well equipped and the free breakfast is good for a free breakfast but the atmosphere is a little boring. I would 100% recommend if you are not a solo backpacker, but as a solo backpacker it wasn't the best spot to meet new people I felt. Maybe was just me though. It is perfectly situated in cairns and therefore I would definitely recommend.
    Canada, Female, 18-24
  • 7.7

    Very Good

    23 Nov 2019
    Fine hostel... we booked a private room to try and get some sleep after a long journey but were woken up early by the super super loud washing machines. Other than that it was ok. I would recommend gilligans over it. For how loud it ended up being by our room you might as well stay somewhere with bigger with better facilities.
    Canada, Female, 18-24
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  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Book Exchange
  • Card Phones
  • Common Room
  • Cooker
  • Dryer
  • Fitness Centre
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • PlayStation