Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Awesome Cleanliness
Read all reviews

Property Description

Mad Monkey Cairns offers affordable upmarket hostel accommodation right in the centre of Cairns City. We are often referred to as the “Flash Packers” of Cairns due to our designer kitchen/bathrooms, modern décor & new air-conditioners in every room.

Guests can enjoy FREE ultra fast Wifi, FREE gym access, FREE hot breakfast, FREE large security lockers (BYO padlock) & top quality mattresses/pillows/linen.

The Mad Monkey Family create the perfect atmosphere with our outdoor pool oasis*, cool sunbathing cabanas, outdoor bar with super cheap drinks, & a gourmet pizza restaurant located on site. Our entertainments team organize events in the hostel every day & night before showing our guests to the top backpacker bars offering cheap eats & drinks in this iconic area.

Reception is now open between 9am-5pm. After hours please check in at Lush Pizza next door. Must check in before 10PM.

*Please note that our swimming pool is getting renovated until approximately mid August 2020. Therefore the swimming pool won't be able to be used. Apologies for the inconvenience.

**Backpackers aged 18 to 35 in dorms, over 35 can book private rooms– must show valid passport or valid photo ID upon check in. **

We have a 24 hour cancellation policy. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.0

  • Security 8.9

  • Location 9.3

  • Staff 9.1

  • Atmosphere 8.7

  • Cleanliness 7.9

  • Facilities 8.7

Latest Reviews

  • 10.0


    12 Mar 2020
    Great hostel with great private rooms.
    England, Male, 18-24
  • 10.0


    06 Mar 2020
    Really nice hostel and very friendly staff ( Especially Jess)
    England, Male, 18-24
  • 10.0


    22 Jan 2020
    Excellent place to stay!
    England, Male, 25-30
  • 10.0


    14 Jan 2020
    Great place for backpackers, chill vibes cheap beer and plenty of people and staff to go out with if your feeling it:)
    England, Male, 18-24
  • 9.7


    05 Mar 2020
    Nice and simple but great! Great kitchen, awesome bean bag area! Good activities offered.
    England, Female, 25-30
  • 9.1


    07 Feb 2020
    This hostel was the perfect balance, I was able to have an early night in preparation for the early starts scubadiving in the great barrier reef and I was also able to party till 4 AM with other guests if I wanted too, also must mention excellent breakfast.
    England, Male, 25-30
  • 8.9


    04 Mar 2020
    Really good vibe at this hostel, the common area was welcoming and often had stuff going on. Jip was very helpful and friendly on reception. Good washing and driving facilities ($4 each). Pool very average but no idea why you’d use it anyway as the Lagoon is only 10 min walk away. WiFi was incredibly good around the hostel and reached the rooms. Only downside to this hostel was the bathrooms, full of hair and quite gross- could really do with being cleaned more regularly.
    England, Female, 18-24
  • 8.3


    05 Jan 2020
    Nice place with nice people. The music goes until 12pm and there is NO soundproofing so say bye bye to sleep
    Australia, Female, 18-24
  • 6.9


    14 Mar 2020
    The staff were super friendly and helpful but the place itself was not impressive. From the pictures, it looks super clean and modern but I was surprised to see it worn down and old. The facility was not the best either because each bathroom had only one shower. I recommend if you want a cheap hostel but not the most comfortable stay.
    USA, Female, 18-24
  • 4.0


    29 Jan 2020
    Housekeeping is the worst. Don’t even clean the rooms and the bathroom showers are never deep cleaned.
    USA, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Book Exchange
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Cooker
  • Dryer
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • Washing Machine
  • Housekeeping
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • DVD's
  • PlayStation