Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

At Mad Monkey Central we offer comfortable and clean facilities for backpackers in a great central location in Cairns! Treat yourselves to a daily Free Hot Breakfast in the mornings & budget priced drinks at our brand new outdoor bar in the evenings! Relax at our newly refurbished swimming pool and sunbath at the cabanas after a great day out, exploring all-natural wonders that Cairns and its surroundings have to offer.

Hungry? Hey, we have got it all! Order discounted food from our Gourmet Pizza restaurant on site while joining our daily Free Events & Activities. Still have some energy left to use? All our guests can enjoy a Daily Free Access to a local gym!
And just when you thought it cannot get much better than that, we drop in a TV room with Netflix & Playstation, Super fast Free Wifi throughout the property & the friendliest staff out there!
Become a part of our Mad Monkey Family & enjoy your stay!

We offer all types of accommodation, from mixed to female dorms and private double or private twin rooms. High-quality mattresses with comfy pillows and linen, that is included for a great night sleep. Our private double rooms come with personal towels, otherwise our reception team is more than happy to assist you with a towel hire if you forgot to bring one.
All our rooms are Air-Conditioned & All our bunk beds are equipped with personal USB ports & power sockets to make sure you can comfortably scroll through your new travel pictures from your bed. Oh, and do not forget to bring a padlock for our security lockers in the dorms.

Please Note: Our reception is closed on Friday 24th December, Saturday 25th December, Friday 31st of December & Saturday 1st of January. You will not be able to check in or out on those dates. View House Rules

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Reviews & Ratings

  • Value For Money 9.4

  • Security 9.5

  • Location 9.4

  • Staff 9.6

  • Atmosphere 8.6

  • Cleanliness 8.5

  • Facilities 8.6

Latest Reviews

  • 10.0


    24 Jun 2021
    Awesome place, very social, excellent value for money, right in the centre of Cairns and very helpful, lovely staff! Great bar and pool area too. Would definitely recommend!!
    Australia, Female, 18-24
  • 10.0


    19 May 2021
    Great atmosphere with clean and nice facilities. Would definitely stay again
    Australia, Female, 25-30
  • 9.7


    03 Sep 2021
    Great hostel, staff were super friendly and let me into my room early and also stored my luggage! All facilities were clean and well equipped.
    Australia, Female, 18-24
  • 9.1


    28 May 2021
    I love this hostel. It feels like a family. Many people get stuck here as end up working at the hostel. The bar and pizza happy hours are Definately a great deal. Every night you'll make new friends over some drinks or pizza. The free breakfast isn't anything special but it's free. Beds are comfy and the price is deccent. Laundry facilities, outdoor day beds, water refill, kitchen, lockers are all great. The bathrooms are ok but sometimes scarce or unclean. AC isn't working which is ok in winter
    Australia, Female, 25-30
  • 8.9


    16 May 2021
    Enjoyed my stay here. Social vibe most nights even during covid. Good location and clean facilities and room.Would come back.
    Australia, Male, 25-30
  • 8.3


    12 Oct 2021
    You’re getting what you pay but for feedback to management to perhaps attract more customers, I noticed there was no hooks at all in the room which made hanging up wet clothes/towel very difficult. Would be nice and they don’t cost much. The toilet/bathroom had no signage at the front to indicate male/female/unisex which was confusing.
    Somalia, Female, 31-40
  • 8.0


    09 Jun 2021
    Pros: Everything is in walking distance; the breakfast is a bonus; staff were friendly; it was generally easy to meet people; bedrooms have lockers/charging ports for each bed. Cons: I hate giving bad reviews but honestly the bathrooms were gross - damp and dirty with hairs and food sometimes, and smelt bad. They should put up some hooks too, so people have places to put their belongings that aren't the dirty floor.. I also sometimes had to wait a long while before the bathroom became free.
    Australia, Female, 25-30
  • 7.7

    Very Good

    28 Oct 2021
    The staff was really friendly, the kitchen was big and a lot of storage for food. The bathrooms were not as clean as I had hoped but it was ok for a couple nights.
    Germany, Female, 31-40
  • 7.4

    Very Good

    18 Jun 2021
    The location is great, easy to get anywhere from there. However, I know due to covid they are not really holding events, so you need to make a significant effort to meet people. It is mostly long-term stayers at the moment. The kitchen is a little dirty, toilets and showers are ok, not always clean, or have toilet paper. But overall its a good place to stay.
    Kenya, Female, 25-30
  • 7.1

    Very Good

    02 Jul 2021
    Overall was okay. Only thing is, it’s very noisy at night.. the bedroom doors and walls are thin. Could always hear other people coming in and out from 2am - 4am, slamming doors/talking loudly in corridors. Wouldn’t recommend if you want to rest. Apart from that, I enjoyed the free breakfast, staff were nice. Also you get to use a gym up the road for free with your stay.
    England, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Book Exchange
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Cooker
  • Dryer
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • Washing Machine
  • Housekeeping
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • DVD's
  • PlayStation