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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

50 percent of your booking will be charged to you.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Mixed Groups, No Male Only Groups Allowed.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Welcome to Mad Monkey Phnom Penh, a socially responsible business located in the heart of the city. We are the place to make friends and memories during your travels in Southeast Asia.

If you're looking for cultural experiences, we have a full range of local tours. We can also help you with travel, tickets, and visas. If you want to relax, we have an awesome swimming pool and poolside bar - absolutely key in the Cambodian heat! If you came to party, our Rooftop Bar never disappoints and then we'll show you the best night on the town Phnom Penh can offer.

We’ve got a variety of rooms to choose from - our dorms have oversized single mattresses, A/C and individual bag lockers, while our ensuite privates are clean and comfortable with all of the necessary amenities. Our restaurant serves delicious Asian & Western meals, prepared to international standards.

To top all this off, your stay at Mad Monkey contributes to the local community. All of our staff are paid fair wages and benefits. Your booking also helps fund education projects and build water wells for Cambodia's rural communities. With a fully-packed schedule of events, activities, and tours, Mad Monkey will end up being the highlight of your Southeast Asian travels! Don't just take our word for it, check out our reviews - 95% of our guests absolutely love their stay with us. We want you to be one of them!

IMPORTANT INFORMATION

*At Mad Monkey Phnom Penh, we use a cashless wristband system for your convenience! You can top up using CASH ONLY, and we do have an ATM on site! View House Rules

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Reviews & Ratings

  • Value For Money 8.5

  • Security 8.7

  • Location 8.9

  • Staff 8.7

  • Atmosphere 8.7

  • Cleanliness 8.3

  • Facilities 8.5


Latest Reviews

  • 10.0

    Superb

    13 Sep 2019
    From the food to the location I’ve nothing bad to say about Mad Monkey. We stayed here for a weekend and couldn’t have asked for a better stay. A massive thank you to the staff James, Emma, Ian and of course Miranda! The place loves activities!
    Ireland, Male, 18-24
  • 10.0

    Superb

    12 Sep 2019
    Great time at this hostel. The staff are such fun and really made my stay special. Shout out to iain the rep who really made my stay feel special. Really hope to see you guys again xx
    Northern Ireland, Female, 25-30
  • 10.0

    Superb

    10 Sep 2019
    What an amazing place. The staff were amazing and the food was great. Shout out to Iain for really making the party happen, gonna miss this place so bad. Will definitely be coming back here
    Wales, Male, 18-24
  • 10.0

    Superb

    05 Sep 2019
    Tony, Tey, Linq, Leak Sophorn, Phanna and Nov Best Reception Staff Ever !!!!!!!!!!
    USA, Male, 31-40
  • 10.0

    Superb

    03 Sep 2019
    One of the best hostels I’ve stayed at my entire trip! The staff were so helpful and friendly (shout out to Emma top class craic). The beds are so comfy and food is peng! On top of all this the day tour to S21 and the killing fields was very eye opening and perfectly run. Cannot recommend this place enough- DO NOT MISS OUT!!
    England, Female, 18-24
  • 9.4

    Superb

    17 Sep 2019
    James, Miranda and Emma are all fantastic, really inclusive and friendly and know how to throw down some shapes. Great hot showers too and strong sized beds.
    England, Male, 18-24
  • 8.3

    Fabulous

    09 Sep 2019
    Mad Monkey was a good hostel. The events were good and the staff were nice. We stayed in a double room but the bed was so uncomfortable we struggled sleeping - it was like laying on a brick
    England, Couple, 18-24
  • 8.0

    Fabulous

    10 Sep 2019
    Cool hostel and really nice to have a pool. Good atmosphere but not one for staying for a long time. Beds are big and air con is good, rooms cleaned often but still saw cockroaches, and the bathrooms weren’t great. Food good but expensive, lovely bar staff and the pub crawl was fun! It would be great to have facilities like a water filter- ended up having to leave our room and walk to the shops at night because none was available. Thank you! X
    England, All Female Group, 18-24
  • 8.0

    Fabulous

    08 Sep 2019
    Liked: - clean facilities - huge beds! :) - well stocked bar and restaurant, good food & good prices Didn't like: - cashless payments with the arm band & no alternative. Ended up adding extra steps to the whole process and was overall inefficient and annoying - staff at reception confused, slow & unhelpful - ridiculous deposit - we stayed in a 3-bed private & left 21 USD on top of the room fee for towels, band, etc. Not great if you're unprepared to have to freeze your daily budget
    Poland, Mixed Group, 25-30
  • 7.4

    Very Good

    04 Sep 2019
    Very quiet in off season, but dirty. Cockroaches in female dorm and dirty bathroom. Staff very helpful arranging transport pick up etc and good rooftop bar, BBQ and bar crawl.
    England, Female, 18-24
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Ceiling Fan
  • Common Room
  • Hair Dryers For Hire
  • Hot Showers
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Swimming Pool
Services
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
Entertainment
  • Board Games
  • DVD's
  • Foosball
  • Wi-Fi


Awards

  • 2018

    1st, Most Popular Hostels Phnom Penh

  • 2017

    1st, Most Popular Hostels Phnom Penh

  • 2016

    1st, Special Contribution

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