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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

50 percent of your booking will be charged to you.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Mixed Groups, No Male Only Groups Allowed.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Welcome to Mad Monkey Phnom Penh, a socially responsible business located in the heart of the city. We are the place to make friends and memories during your travels in Southeast Asia.

If you're looking for cultural experiences, we have a full range of local tours. We can also help you with travel, tickets, and visas. If you want to relax, we have an awesome swimming pool and poolside bar - absolutely key in the Cambodian heat! If you came to party, our Rooftop Bar never disappoints and then we'll show you the best night on the town Phnom Penh can offer.

We’ve got a variety of rooms to choose from - our dorms have oversized single mattresses, A/C and individual bag lockers, while our ensuite privates are clean and comfortable with all of the necessary amenities. Our restaurant serves delicious Asian & Western meals, prepared to international standards.

To top all this off, your stay at Mad Monkey contributes to the local community. All of our staff are paid fair wages and benefits. Your booking also helps fund education projects and build water wells for Cambodia's rural communities. With a fully-packed schedule of events, activities, and tours, Mad Monkey will end up being the highlight of your Southeast Asian travels! Don't just take our word for it, check out our reviews - 95% of our guests absolutely love their stay with us. We want you to be one of them!

IMPORTANT INFORMATION

*At Mad Monkey Phnom Penh, we use a cashless wristband system for your convenience! You can top up using CASH ONLY, and we do have an ATM on site! View House Rules

Overview

Get ready to make friends and memories at Mad Monkey Phnom Penh. We've got a swimming pool and a rooftop bar for partying, as well as regular activities like yoga classes and beer pong tournaments. Catch some sun on our outdoor terrace, or stop by the travel desk for help arranging onward tickets or visas. You'll find tasty homegrown and international food at our very own restaurant, where you can get cultural with a Cambodian curry while you do some travel research on the free Wi-Fi.

Location

If you're arriving from Phnom Penh International Airport, grab a tuk-tuk for 9 bucks to BKK1 neighbourhood. The driver should recognise 'Mad Monkey', but if not just say 'Street 302' and look out for our sign. If your bag's bigger than you, it might be worth getting a 12-dollar taxi for the extra space – the journey should take about 25 minutes either way. Once you arrive, you can rent a bike from us to explore city sights like the Royal Palace, which is a couple of kilometres away.

Rooms and Dorms

Our mixed and female-only dorms have oversized single mattresses and individual lockers for your stuff. If you go for a private room, most have en-suites! Towels, just like the linen on your bed, are included in the price whichever you choose. Plus, you can use our luggage storage if you're taking an overnight bus out of Phnom Penh and want to use your last day to go to the Killing Fields without the backpack in tow.

Extras and activities

We're a socially responsible business: our staff are paid fairly and we help to fund education projects and build wells in local communities. Ask us about these projects in our common room with air con! Our 24-hour reception is where you'll find free city maps for wandering around Phnom Penh, and you can grab cash from the on-site ATM.

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Reviews & Ratings

  • Value For Money 8.7

  • Security 9.1

  • Location 8.9

  • Staff 8.9

  • Atmosphere 8.7

  • Cleanliness 8.6

  • Facilities 8.6


Latest Reviews

  • 10.0

    Superb

    15 Jan 2020
    Came back to Mad Monkey after my trip to the islands. I still think this is the best Mad Monkey branch in Cambodia. Absolutely love the staff. Loved seeing James again (an amazing rep and genuine upstanding guy)- I always have fun with him on the tours and the bar. He helped me with some issues and went above and beyond to deliver great customer experience. Thank you for everything. COMING BACK A THIRD TIME HOPEFULLY.
    Australia, Female, 18-24
  • 10.0

    Superb

    14 Jan 2020
    MM hell of a time such a social place, everyday made new friends around the pool area, Tom and Casson reps getting the party going boat party with them is a crazy time. Big shout to Lyly such a lovely girl showed me around Phnom Phen. Cheap booze good food, loved this place I’ll be back again for sure.
    USA, Male, 25-30
  • 10.0

    Superb

    13 Jan 2020
    i really enjoyed my stay here and a fun time! the boat party was amazing and value for money, casson was a great host! the beds are huge and dorms are really clean! overall i really enjoyed my stay! casson even let me use his laptop when i stuck, he went the extra mile and his job is a rep he has to be nice, he really does care
    Canada, Female, 18-24
  • 10.0

    Superb

    12 Jan 2020
    Casson is the boy and Alisitair is the man. Best hostel in PP if you wanna party and meet great people. All reception and bar staff are friendly and will go to endless means for the customers.
    England, All Male Group, 25-30
  • 10.0

    Superb

    11 Jan 2020
    Stayed at mad monkey awesome pool are was proper lush, loads of good events organised by the hostel - big shout out to Tom he is a legend. Good beds, free bar 7:30-8 every night gets the people going ! Phnom phenp it up
    England, Mixed Group, 18-24
  • 9.1

    Superb

    12 Jan 2020
    In my opinion, this hostel grew too big for its own good. The fact that many of the rooms and faculties are a couple of houses down the street, that tours are pretty overpriced and that you get send away from the seats by the poolside in the evening all make for a weird vibe to me. Still had a good time there though and can recommend this hostel.
    Germany, Female, 18-24
  • 9.1

    Superb

    12 Jan 2020
    Mad monkey what a great place, loved chilling by the pool great atmosphere and very social - cheap beers and fun group activities. Tom was super helpful with any questions I had and a lot of fun.. had great suggestions and recommendations. Cheers Phnom Penh, I'll be back!
    Canada, Female, 31-40
  • 8.9

    Fabulous

    11 Jan 2020
    I had an awesome time here and met some great people. Was only going to stay a couple of nights and decided to extend another two. Rachael and Tom were both superstars. One of the guys on our trip was really unwell and Rachael went over and above to ensure that he was looked after. Definitely recommend staying here if you want to see what the city has to offer but also meet people really easily at the same time.
    Australia, Male, 25-30
  • 8.3

    Fabulous

    14 Jan 2020
    Slightly uncomfortable beds but otherwise a great stay. Would really recommend.
    South Africa, Male, 18-24
  • 8.3

    Fabulous

    14 Jan 2020
    Atmosphere was great and staff were very friendly. Can easily walk to the independence monument and royal palace from here and there’s some nice cheap places to eat nearby. Always a social event planned and the reps do a great job of getting everyone involved, especially Tom who always made an effort to include solo travelers such as myself
    Scotland, Male, 18-24
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Ceiling Fan
  • Common Room
  • Hair Dryers For Hire
  • Hot Showers
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Swimming Pool
Services
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
Entertainment
  • Board Games
  • DVD's
  • Foosball
  • Wi-Fi


Awards

  • 2018

    1st, Most Popular Hostels Phnom Penh

  • 2017

    1st, Most Popular Hostels Phnom Penh

  • 2016

    1st, Special Contribution

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