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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

50 percent of your booking will be charged to you.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Mixed Groups, No Male Only Groups Allowed.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Welcome to Mad Monkey Phnom Penh, a socially responsible business located in the heart of the city. We are the place to make friends and memories during your travels in Southeast Asia.

If you're looking for cultural experiences, we have a full range of local tours. We can also help you with travel, tickets, and visas. If you want to relax, we have an awesome swimming pool and poolside bar - absolutely key in the Cambodian heat! If you came to party, our Rooftop Bar never disappoints and then we'll show you the best night on the town Phnom Penh can offer.

We’ve got a variety of rooms to choose from - our dorms have oversized single mattresses, A/C and individual bag lockers, while our ensuite privates are clean and comfortable with all of the necessary amenities. Our restaurant serves delicious Asian & Western meals, prepared to international standards.

To top all this off, your stay at Mad Monkey contributes to the local community. All of our staff are paid fair wages and benefits. Your booking also helps fund education projects and build water wells for Cambodia's rural communities. With a fully-packed schedule of events, activities, and tours, Mad Monkey will end up being the highlight of your Southeast Asian travels! Don't just take our word for it, check out our reviews - 95% of our guests absolutely love their stay with us. We want you to be one of them!

IMPORTANT INFORMATION

*At Mad Monkey Phnom Penh, we use a cashless wristband system for your convenience! You can top up using CASH ONLY, and we do have an ATM on site! View House Rules

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Reviews & Ratings

  • Value For Money 8.7

  • Security 9.0

  • Location 9.0

  • Staff 9.0

  • Atmosphere 8.8

  • Cleanliness 8.5

  • Facilities 8.7


Latest Reviews

  • 10.0

    Superb

    15 Nov 2019
    What a hostel. Refreshing pool, open bar 7.30-8 was a welcome surprise, comfortable and large beds, S21 Tour is a must with the hostel, and Rosie was the most friendly, fun and helpful staff member I have met in a hostel! Shout out to you legend
    England, Male, 18-24
  • 10.0

    Superb

    12 Nov 2019
    This place surpassed what I expected. Staff were amazing and friendly. Beds were big. Clean. And comfortable. Activities available and they were all answers for any questions you had.
    Canada, Female, 41+
  • 10.0

    Superb

    02 Nov 2019
    Brilliant hostel, Jason, callum and Emma were all so helpful, thank you for the wel oming great time
    England, Male, 25-30
  • 9.7

    Superb

    02 Nov 2019
    Great staff! Bee and callum are great! Had a good time!
    USA, Male, 25-30
  • 9.4

    Superb

    08 Nov 2019
    The hostel was good, very sociable and lively. Great for meeting people.
    England, Male, 25-30
  • 9.1

    Superb

    10 Nov 2019
    Absolutely loved this hostel.Had the perfect balance of “chilled” and “good times”.It’s split into two bits so was really big and spacious. The food omg...SO GOOD. Two A3 pages worth of choice, and tasted amazing. Felt really comfortable here on my own, didn’t wana leave. Staff were lovely. The only bit that let it down were the reps,didn’t particularly notice them and didn’t feel they made a very good effort (except lovely Rosie though I’m not sure she’s actually a rep, but shout out to her!!)
    England, Female, 25-30
  • 9.1

    Superb

    07 Nov 2019
    Best party hostel
    Pakistan, Male, 31-40
  • 8.3

    Fabulous

    17 Nov 2019
    Good private rooms with lots of storage space. A/C worked well. Overall pretty good option for the location and price.
    Canada, Couple, 25-30
  • 7.4

    Very Good

    01 Nov 2019
    Good hostel, nice staff, very loud in the dorms at night. The best thing about the hostel is the staff who were always more than helpful to us and always made sure everyone was having a good time! Good place to meet people
    England, Male, 18-24
  • 6.6

    Good

    03 Nov 2019
    The facilities at mad monkey were good however some not all of the staff were slightly unhelpful. The atmosphere for a mad monkey hostel was poor, and the bar crawl is not worth the money.
    England, Female, 18-24
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Ceiling Fan
  • Common Room
  • Hair Dryers For Hire
  • Hot Showers
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Swimming Pool
Services
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
Entertainment
  • Board Games
  • DVD's
  • Foosball
  • Wi-Fi


Awards

  • 2018

    1st, Most Popular Hostels Phnom Penh

  • 2017

    1st, Most Popular Hostels Phnom Penh

  • 2016

    1st, Special Contribution

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