Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

50 percent of your booking will be charged to you.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Mixed Groups, No Male Only Groups Allowed.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Welcome to Mad Monkey Phnom Penh, a socially responsible business located in the heart of the city. We are the place to make friends and memories during your travels in Southeast Asia.

If you're looking for cultural experiences, we have a full range of local tours. We can also help you with travel, tickets, and visas. If you want to relax, we have an awesome swimming pool and poolside bar - absolutely key in the Cambodian heat! If you came to party, our Rooftop Bar never disappoints and then we'll show you the best night on the town Phnom Penh can offer.

We’ve got a variety of rooms to choose from - our dorms have oversized single mattresses, A/C and individual bag lockers, while our ensuite privates are clean and comfortable with all of the necessary amenities. Our restaurant serves delicious Asian & Western meals, prepared to international standards.

To top all this off, your stay at Mad Monkey contributes to the local community. All of our staff are paid fair wages and benefits. Your booking also helps fund education projects and build water wells for Cambodia's rural communities. With a fully-packed schedule of events, activities and tours, Mad Monkey will end up being the highlight of your Southeast Asian travels! Don't just take our word for it, check out our reviews - 95% of our guests absolutely love their stay with us. We want you to be one of them! View House Rules

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Reviews & Ratings

  • Value For Money 8.4

  • Security 8.6

  • Location 8.7

  • Staff 8.6

  • Atmosphere 8.6

  • Cleanliness 8.4

  • Facilities 8.5


Latest Reviews

  • 9.7

    Superb

    02 Apr 2019
    Great atmosphere! Food and drink was great no need to leave the place to be honest
    England, Female, 18-24
  • 9.4

    Superb

    16 Apr 2019
    Great place to hang out. They do tours to destinations for decent prices. Quite close to a couple clubs. The 22 bed dorm isn’t actually as bad as you think it’s gunna be- very social, nice to meet new people
    England, All Female Group, 18-24
  • 9.4

    Superb

    10 Apr 2019
    We had a good stay the bar had a good atmosphere and the place was clean. Nice pool area. Only con was the fact we were on the very top floor up 5 flights of stairs which was a bit of a struggle! However would stay again
    England, All Female Group, 18-24
  • 9.1

    Superb

    09 Apr 2019
    The beds at all mad monkey I've been to (this one and Kampot) are really big and comfortable. I had a nice stay but if you don't like party hostels it's maybe the wrong place. I just stayed for two nights so it was alright. Bring some earplugs if you are not a partyqueen and you will be fine ;) The food was really good, the staff helpful and nice.
    Austria, Female, 18-24
  • 9.1

    Superb

    07 Apr 2019
    Mad Monkey is great! The Cambodian staff are top notch. Location is perfect. Couldn’t ask for anything more except a better rep. Fred the “rep” is a little 18year old snake in the grass.. 👎🏼 #wasteman
    Canada, Male, 25-30
  • 8.6

    Fabulous

    13 Apr 2019
    Fun hostel if you’re looking to party! Staff organize lots of events. If you’re looking to sleep then this place is not for you!!’ Very noisy at all hours of the night from people coming in and out. Food is pretty good!
    Canada, Female, 18-24
  • 8.6

    Fabulous

    30 Mar 2019
    Met a girl who's
    Ireland, Couple, 25-30
  • 7.7

    Very Good

    12 Apr 2019
    Decent hostel, but definitely too much emphasis on partying at the detriment of those interested in Cambodian culture and history. Policy of responsibly payment of staff is good, though the majority of staff look like they would rather be anywhere else. (Some members, however, are genuinely pleasant!) Sound insulation a massive problem - trying to get some sleep before the bar closes at 11:30-12 is near impossible. Rooms reasonably clean and spacious.
    England, Male, 25-30
  • 6.9

    Good

    02 Apr 2019
    We originally stayed in a double room with shared bathrooms the room was clean and what you pay for. The staff on arrival could not be more helpful. We extended on day extra had to pay for an upgraded room no problem with that at all as we would have our own private bathroom. We did not need to make use of the Shower until the next morning on the day we are supposed to check out I had to find someone to switch the water on and to add insult to injury the shower holder was held together with duct
    South Africa, Male, 25-30
  • 5.7

    Rating

    06 Apr 2019
    I guess Mad monkey is ok if you want to party and chill at the pool the whole time. First, there’s only one friendly staff member, the rest are always grumpy and in a rush. There’s also a creepy guy always at the pool talking to girls. My dorm was clean as well as the bathroom but the bed was super uncomfortable. Additionally the sound isolation is terrible. In the building there is a bar and the music plays so loud even in Mondays!
    USA, Female, 25-30
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Ceiling Fan
  • Common Room
  • Hair Dryers For Hire
  • Hot Showers
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Swimming Pool
Services
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
Entertainment
  • Board Games
  • DVD's
  • Foosball
  • Wi-Fi

Awards

  • 2018

    1st, Most Popular Hostels Phnom Penh

  • 2017

    1st, Most Popular Hostels Phnom Penh

  • 2016

    1st, Special Contribution

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