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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

50 percent of your booking will be charged to you.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Mixed Groups, No Male Only Groups Allowed.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Mad Monkey Phnom Penh

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Welcome to Mad Monkey Phnom Penh, a socially responsible business located in the heart of the city. We are the place to make friends and memories during your travels in Southeast Asia.

If you're looking for cultural experiences, we have a full range of local tours. We can also help you with travel, tickets, and visas. If you want to relax, we have an awesome swimming pool and poolside bar - absolutely key in the Cambodian heat! If you came to party, our Rooftop Bar never disappoints and then we'll show you the best night on the town Phnom Penh can offer.

We’ve got a variety of rooms to choose from - our dorms have oversized single mattresses, A/C and individual bag lockers, while our ensuite privates are clean and comfortable with all of the necessary amenities. Our restaurant serves delicious Asian & Western meals, prepared to international standards.

To top all this off, your stay at Mad Monkey contributes to the local community. All of our staff are paid fair wages and benefits. Your booking also helps fund education projects and build water wells for Cambodia's rural communities. With a fully-packed schedule of events, activities, and tours, Mad Monkey will end up being the highlight of your Southeast Asian travels! Don't just take our word for it, check out our reviews - 95% of our guests absolutely love their stay with us. We want you to be one of them!

IMPORTANT INFORMATION

*At Mad Monkey Phnom Penh, we use a cashless wristband system for your convenience! You can top up using CASH ONLY, and we do have an ATM on site! View House Rules

Overview

Get ready to make friends and memories at Mad Monkey Phnom Penh. We've got a swimming pool and a rooftop bar for partying, as well as regular activities like yoga classes and beer pong tournaments. Catch some sun on our outdoor terrace, or stop by the travel desk for help arranging onward tickets or visas. You'll find tasty homegrown and international food at our very own restaurant, where you can get cultural with a Cambodian curry while you do some travel research on the free Wi-Fi.

Location

If you're arriving from Phnom Penh International Airport, grab a tuk-tuk for 9 bucks to BKK1 neighbourhood. The driver should recognise 'Mad Monkey', but if not just say 'Street 302' and look out for our sign. If your bag's bigger than you, it might be worth getting a 12-dollar taxi for the extra space – the journey should take about 25 minutes either way. Once you arrive, you can rent a bike from us to explore city sights like the Royal Palace, which is a couple of kilometres away.

Rooms and Dorms

Our mixed and female-only dorms have oversized single mattresses and individual lockers for your stuff. If you go for a private room, most have en-suites! Towels, just like the linen on your bed, are included in the price whichever you choose. Plus, you can use our luggage storage if you're taking an overnight bus out of Phnom Penh and want to use your last day to go to the Killing Fields without the backpack in tow.

Extras and activities

We're a socially responsible business: our staff are paid fairly and we help to fund education projects and build wells in local communities. Ask us about these projects in our common room with air con! Our 24-hour reception is where you'll find free city maps for wandering around Phnom Penh, and you can grab cash from the on-site ATM.

View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 9.2

  • Location 9.0

  • Staff 9.0

  • Atmosphere 8.8

  • Cleanliness 8.7

  • Facilities 8.5


Latest Reviews

  • 10.0

    Superb

    17 Mar 2020
    I had an amazing time here! I honestly want to say casson was amazing and helped us through a difficult time during the virus, he genuinely kept us calm and kept things normal! The staff were so nice and kept spirits high! I’m gutted that our time was cut short! Smiley was also cool! But casson was an absolute diamond and me and my gf can’t rate him highly enough
    England, Couple, 18-24
  • 10.0

    Superb

    16 Mar 2020
    Stayed before my flight home because of the virus, and had a great time considering everything! They kept us going. Smiley was so much fun but I have to say Casson was so good to have around he always kept me informed of the travel situation and at the same time got everyone smiling and having and keeping us upbeat! It was a bad situation but I was surrounded by good food and good people! I’ll be back once this is over. I saw a review saying the pool was shut, of course it was this is serious
    England, Female, 25-30
  • 9.7

    Superb

    17 Mar 2020
    They have a pool that is nice and there are rooms in 2 different buildings. The staff is friendly and manage functions throughout each week. I enjoyed the food.
    USA, Male, 41+
  • 9.7

    Superb

    05 Mar 2020
    Typical mad monkey madness, loads of fun, not the cheapest but tidy and comfy beds.
    Australia, Male, 31-40
  • 9.7

    Superb

    05 Mar 2020
    LOVED it here, we extended three more nights, the pool party on Saturday with the DJ was great such a lovely atmosphere inside the hostel, great food big beds and so much space in the rooms! Good location about 40 minute tuk tuk drive from the airport which wasn’t bad at all because the traffic, has everything you need! The evenings are great and the bar is really lively at night :)) so happy I stayed here
    England, Female, 18-24
  • 9.4

    Superb

    24 Mar 2020
    Well organized hostel clean Food good but a bit expensive Staff very helpful Would stay again
    England, Male, 41+
  • 9.1

    Superb

    09 Mar 2020
    Had a great stay! Good to go out and meet people. A huge thanks to Smiley!
    Germany, Male, 18-24
  • 6.9

    Good

    12 Mar 2020
    Pool is tiny and atmosphere is hard to create because the hostel is divided in half by the road and there are only small communal places. Our room was on the top floor so a massive hike to get to which was v difficult with out bags and we didn’t have a window which made it feel slightly like a prison cell. I know space is difficult in the city but other mad monkeys I’ve stayed in have been much more fun and communal.
    Australia, Female, 18-24
  • 6.9

    Good

    10 Mar 2020
    Nice time at Mad Monkey. It’s in a good location and it’s a good place to hang around the pool and meet people. We had a few small issues like ordering food and it not arriving, and also upon check out they tried to not give us the full deposit back. It’s worth watching out for things like that in a busy hostel. Overall we had a nice time.
    New Zealand, Couple, 25-30
  • 5.4

    Rating

    20 Mar 2020
    The staff were amazing and food was really good, but the pool was shut and it didn’t state this when we booked so we paid full price. I know it can’t always be helped but we booked this hostel based on the pool and was a shame not to be able to use what we paid for.
    England, Female, 25-30
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Ceiling Fan
  • Common Room
  • Hair Dryers For Hire
  • Hot Showers
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Swimming Pool
Services
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
Entertainment
  • Board Games
  • DVD's
  • Foosball
  • Wi-Fi


Awards

  • 2020

    1st, Most Popular Hostels Phnom Penh

  • 2019

    Special Contribution

  • 2018

    1st, Most Popular Hostels Phnom Penh

  • 2017

    1st, Most Popular Hostels Phnom Penh

  • 2016

    1st, Special Contribution

View all Award Winners

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