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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

50 percent of your booking will be charged to you.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Mixed Groups, No Male Only Groups Allowed.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Welcome to Mad Monkey Phnom Penh, a socially responsible business located in the heart of the city. We are the place to make friends and memories during your travels in Southeast Asia.

If you're looking for cultural experiences, we have a full range of local tours. We can also help you with travel, tickets, and visas. If you want to relax, we have an awesome swimming pool and poolside bar - absolutely key in the Cambodian heat! If you came to party, our Rooftop Bar never disappoints and then we'll show you the best night on the town Phnom Penh can offer.

We’ve got a variety of rooms to choose from - our dorms have oversized single mattresses, A/C and individual bag lockers, while our ensuite privates are clean and comfortable with all of the necessary amenities. Our restaurant serves delicious Asian & Western meals, prepared to international standards.

To top all this off, your stay at Mad Monkey contributes to the local community. All of our staff are paid fair wages and benefits. Your booking also helps fund education projects and build water wells for Cambodia's rural communities. With a fully-packed schedule of events, activities and tours, Mad Monkey will end up being the highlight of your Southeast Asian travels! Don't just take our word for it, check out our reviews - 95% of our guests absolutely love their stay with us. We want you to be one of them!

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Reviews & Ratings

  • Value For Money 8.6

  • Security 8.8

  • Location 8.9

  • Staff 8.9

  • Atmosphere 8.9

  • Cleanliness 8.5

  • Facilities 8.7


Latest Reviews

  • 9.4

    Superb

    14 Jan 2019
    I was staying in the main house and enjoyed it much. The staff was nice. The room was airconditoned and the beds are large and clean. One minor critique: the food and drinks are relative expensive, but there are lots of other options nearby!
    Netherlands, Male, 31-40
  • 9.4

    Superb

    14 Jan 2019
    There wasn't much of an atmosphere in the hostel when we went...
    Germany, Male, 25-30
  • 8.3

    Fabulous

    13 Jan 2019
    I only stayed two nights and it seemed like there was a good social program and cool atmosphere. However I also got my phone stolen in Phnom Penh and when I asked for help to go to the police at the reception, they got me a driver who spoke English but later I learned that he had nothing to do with the hostel and also scammed me. The rooms were overly climatised and I was freezing there and often people came home very loudly in the middle of the night. Except for that, everyone was really nice.
    Germany, Female, 18-24
  • 6.9

    Good

    18 Jan 2019
    Located in a very expensive part of town. Staff couldn't find my key when I checked in but I was told I wouldn't need one because the dorm lock was broken. Large dorm with ensuite toilet wasn't ideal or what I booked. Pool was nice and everything was kept clean. Only 25 minute walk from s21
    England, Male, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Ceiling Fan
  • Common Room
  • Hair Dryers For Hire
  • Hot Showers
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Swimming Pool
Services
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
Entertainment
  • Board Games
  • DVD's
  • Foosball
  • Wi-Fi

Awards

  • 2018

    1st, Most Popular Hostels Phnom Penh

  • 2017

    1st, Most Popular Hostels Phnom Penh

  • 2016

    1st, Special Contribution

View all Award Winners

Policies

  • No Curfew

Things to Note

Breakfast is not included.

We can not guarantee availability of our rooms for extensions of your stay after your initial online booking.

Due to being a very busy hostel every now and then we get a room extension or a walk in customer just moments before an online booking is confirmed.

If for any reason we are overbooked for your room we will refund your deposit and arrange alternative accommodation of a similar standard and price for you.

Group bookings of ten people are over are subject to a half board stipend.


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