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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

50 percent of your booking will be charged to you.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Mixed Groups, No Male Only Groups Allowed.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Welcome to Mad Monkey Phnom Penh, a socially responsible business located in the heart of the city. We are the place to make friends and memories during your travels in Southeast Asia.

If you're looking for cultural experiences, we have a full range of local tours. We can also help you with travel, tickets, and visas. If you want to relax, we have an awesome swimming pool and poolside bar - absolutely key in the Cambodian heat! If you came to party, our Rooftop Bar never disappoints and then we'll show you the best night on the town Phnom Penh can offer.

We’ve got a variety of rooms to choose from - our dorms have oversized single mattresses, A/C and individual bag lockers, while our ensuite privates are clean and comfortable with all of the necessary amenities. Our restaurant serves delicious Asian & Western meals, prepared to international standards.

To top all this off, your stay at Mad Monkey contributes to the local community. All of our staff are paid fair wages and benefits. Your booking also helps fund education projects and build water wells for Cambodia's rural communities. With a fully-packed schedule of events, activities, and tours, Mad Monkey will end up being the highlight of your Southeast Asian travels! Don't just take our word for it, check out our reviews - 95% of our guests absolutely love their stay with us. We want you to be one of them!

IMPORTANT INFORMATION

*At Mad Monkey Phnom Penh, we use a cashless wristband system for your convenience! You can top up using CASH ONLY, and we do have an ATM on site! View House Rules

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Reviews & Ratings

  • Value For Money 8.7

  • Security 9.0

  • Location 9.0

  • Staff 9.0

  • Atmosphere 8.8

  • Cleanliness 8.4

  • Facilities 8.7


Latest Reviews

  • 10.0

    Superb

    01 Oct 2019
    Great hostel with lots of social events going on. Great for a solo travaller!
    England, Female, 31-40
  • 10.0

    Superb

    28 Sep 2019
    I had a great time at the hostel! The staff who took me on the tours and bar crawl; Miranda and James, were super friendly and made sure my stay was very memorable. I would recommend this hostel to anyone who wants to have fun but also learn the history of Phnom Penh during their stay!
    Canada, Female, 25-30
  • 10.0

    Superb

    25 Sep 2019
    I absolutely loved this hostel, it was so much fun. The staff were great, Justin and Iain were very welcoming! We went on two fantastic day tours with the hostel, and the nightlife was a lot of fun.
    Ireland, Female, 18-24
  • 10.0

    Superb

    24 Sep 2019
    Our first ever mad monkey experience, and it didn’t disappoint. Chill by the pool by day, party by night. Unlimited beers 7-7:30 at the bar. Great energy and vibe super social, friendly and welcoming. Special mention to our main man James and the rest of the staff Sophorn, Leak, Emma, Sothy and Nov for all doing such a great job at making us feel right at home. Highly recommend 🙏🏽
    Australia, Male, 25-30
  • 10.0

    Superb

    21 Sep 2019
    Arrived in Phnom Penh to a great welcoming team! The reps Emma, James and Miranda were lovely, especially Emma, had dinner with her the first night and had a great chat! And Miranda for taking us to the night market! Lots of drinking, this hostel knows how to party! But it's not forced and everyone just gets involved, loved the night activities! Thanks mad monkey!
    Canada, Female, 18-24
  • 9.7

    Superb

    01 Oct 2019
    Great hostel with great staff! Check in was super straightforward, and even though I arrived 5 hours before check in they still were very open about me being able to shower, change, and use the EXTREMELY refreshing pool. Food in the restaurant is good and the staff are really great at putting on tours/events and making it a social environment. Would absolutely stay again!
    USA, Female, 25-30
  • 9.4

    Superb

    27 Sep 2019
    Nice location and activities
    Saudi Arabia, Male, 31-40
  • 8.6

    Fabulous

    07 Oct 2019
    The hostle and its facilities were excellent. I found the bar and social areas not to my taste though with R&B music on very loud all the time. Some people loved it but I and am sure many others were pushed away. The hostle did a well organised trip to the Genocide museum and killing fields. However this was it, they didnt have any other options where as many hostels have access to the whole local market.
    England, Male, 41+
  • 8.0

    Fabulous

    06 Oct 2019
    Had a great time, good food & good drinks. Miranda was a great host.
    India, Male, 31-40
  • 8.0

    Fabulous

    25 Sep 2019
    Staff here were brilliant. Both the reps and reception staff were really welcoming and helpful and when I had my phone stolen were all really keen to help me out, which was wonderful and made my life a lot easier!
    England, Female, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Ceiling Fan
  • Common Room
  • Hair Dryers For Hire
  • Hot Showers
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Swimming Pool
Services
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
Entertainment
  • Board Games
  • DVD's
  • Foosball
  • Wi-Fi


Awards

  • 2018

    1st, Most Popular Hostels Phnom Penh

  • 2017

    1st, Most Popular Hostels Phnom Penh

  • 2016

    1st, Special Contribution

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