Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

50 percent of your booking will be charged to you.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Mixed Groups, No Male Only Groups Allowed.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Mad Monkey Phnom Penh

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Welcome to Mad Monkey Phnom Penh, a socially responsible business located in the heart of the city. We are the place to make friends and memories during your travels in Southeast Asia.

If you're looking for cultural experiences, we have a full range of local tours. We can also help you with travel, tickets, and visas. If you want to relax, we have an awesome swimming pool and poolside bar - absolutely key in the Cambodian heat! If you came to party, our Rooftop Bar never disappoints and then we'll show you the best night on the town Phnom Penh can offer.

We’ve got a variety of rooms to choose from - our dorms have oversized single mattresses, A/C and individual bag lockers, while our ensuite privates are clean and comfortable with all of the necessary amenities. Our restaurant serves delicious Asian & Western meals, prepared to international standards.

To top all this off, your stay at Mad Monkey contributes to the local community. All of our staff are paid fair wages and benefits. Your booking also helps fund education projects and build water wells for Cambodia's rural communities. With a fully-packed schedule of events, activities, and tours, Mad Monkey will end up being the highlight of your Southeast Asian travels! Don't just take our word for it, check out our reviews - 95% of our guests absolutely love their stay with us. We want you to be one of them!


*At Mad Monkey Phnom Penh, we use a cashless wristband system for your convenience! You can top up using CASH ONLY, and we do have an ATM on site! View House Rules


Get ready to make friends and memories at Mad Monkey Phnom Penh. We've got a swimming pool and a rooftop bar for partying, as well as regular activities like yoga classes and beer pong tournaments. Catch some sun on our outdoor terrace, or stop by the travel desk for help arranging onward tickets or visas. You'll find tasty homegrown and international food at our very own restaurant, where you can get cultural with a Cambodian curry while you do some travel research on the free Wi-Fi.


If you're arriving from Phnom Penh International Airport, grab a tuk-tuk for 9 bucks to BKK1 neighbourhood. The driver should recognise 'Mad Monkey', but if not just say 'Street 302' and look out for our sign. If your bag's bigger than you, it might be worth getting a 12-dollar taxi for the extra space – the journey should take about 25 minutes either way. Once you arrive, you can rent a bike from us to explore city sights like the Royal Palace, which is a couple of kilometres away.

Rooms and Dorms

Our mixed and female-only dorms have oversized single mattresses and individual lockers for your stuff. If you go for a private room, most have en-suites! Towels, just like the linen on your bed, are included in the price whichever you choose. Plus, you can use our luggage storage if you're taking an overnight bus out of Phnom Penh and want to use your last day to go to the Killing Fields without the backpack in tow.

Extras and activities

We're a socially responsible business: our staff are paid fairly and we help to fund education projects and build wells in local communities. Ask us about these projects in our common room with air con! Our 24-hour reception is where you'll find free city maps for wandering around Phnom Penh, and you can grab cash from the on-site ATM.

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Reviews & Ratings

  • Value For Money 8.7

  • Security 9.1

  • Location 9.0

  • Staff 8.9

  • Atmosphere 8.7

  • Cleanliness 8.7

  • Facilities 8.6

Latest Reviews

  • 10.0


    23 Jan 2020
    Really great experience. Ideal for meeting people when on a solo travelling experience. Shout out to Isabelle, Millie and Casson for making it a memorable first night in Phnom Penh ✌️
    Ireland, Male, 25-30
  • 10.0


    20 Jan 2020
    I really enjoyed my stay, the events organized by the hostel were a great time, and the staff was friendly and helpful. All our tour guides were wonderful, Lily on the S21 Killing Fields tour was fantastic. I would strongly recommend, and happily stay again!
    USA, Male, 25-30
  • 10.0


    16 Jan 2020
    This hostel has everything you need in Phnom Penh. Tom, is one of the best hostel staff I have ever met in a party hostel. He organized us a party boat trip and it was a lot of fun. A must stay in Phnom Penh.
    USA, Male, 18-24
  • 10.0


    15 Jan 2020
    Came back to Mad Monkey after my trip to the islands. I still think this is the best Mad Monkey branch in Cambodia. Absolutely love the staff. Loved seeing James again (an amazing rep and genuine upstanding guy)- I always have fun with him on the tours and the bar. He helped me with some issues and went above and beyond to deliver great customer experience. Thank you for everything. COMING BACK A THIRD TIME HOPEFULLY.
    Australia, Female, 18-24
  • 9.7


    19 Jan 2020
    The hostel was great my only complaint would be that it was really cold in the room and the AC remote is locked. Tom and Cassun were super nice and really included all travelers no matter the circumstance. The killing fields and S21 were so sad but Lily did an amazing job on the tour!
    USA, Female, 25-30
  • 9.7


    17 Jan 2020
    It is a party hostel but it's so much fun and the beds are huge. Definitely eat at the restaurant as it has the best smoothie bowls 🙏🏽
    England, Female, 25-30
  • 9.4


    20 Jan 2020
    Such a great social vibe! Guide Tom was awesome and welcoming!
    England, Female, 18-24
  • 9.4


    17 Jan 2020
    If you like nights out and pool parties, this is definetly the place for you! The staff is amazing, and they have daily activities. I highly recommend it
    Denmark, Male, 18-24
  • 8.0


    23 Jan 2020
    Great place for partying. Bar above the dorms and free beer frequently. Bad side is he beds are a bit old and toilets clog frequently.
    USA, Male, 25-30
  • 5.4


    17 Jan 2020
    We had previously stayed at Siem reap mad monkey which was a complete different atmosphere and experience. When we arrived at this one it took at least 20/30 mins to check in and the card machine was down as the person with access had left so we had to leave both our passports. Then leave deposit for all items in cash due to no card transaction. Then every night there was an incident or altercation outside our room door on the stairwell with no staff. These where just a few of many issues.
    England, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Ceiling Fan
  • Common Room
  • Hair Dryers For Hire
  • Hot Showers
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Swimming Pool
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Board Games
  • DVD's
  • Foosball
  • Wi-Fi


  • 2020

    1st, Most Popular Hostels Phnom Penh

  • 2019

    1st, Special Contribution

  • 2019

    1st, Most Popular Hostels Phnom Penh

  • 2018

    1st, Most Popular Hostels Phnom Penh

  • 2017

    1st, Most Popular Hostels Phnom Penh

  • 2016

    1st, Special Contribution

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