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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

1. The Mad Monkey is a party hostel, to get the maximum value and fun from your stay you should only book if you want to stay in a party hostel.
2. Cancellations must be made three (3) days before the arrival date
-Last minute cancellation will be charged the 1st night
-NO show 100%
-NRR rates 100%
3. Dorm beds are allocated on a first come first served basis by the Hostel World booking system.
4. Cash payment only upon check in at the property.
5. Customers must be 18 years old or in the company of an adult.
6. NO SHOW reservations will be charged full of the entire stay
7. Reservations under non-refundable rates are considered guaranteed and will be charged 100%

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Kickstart your Cambodia adventures at Mad Monkey Phnom Penh! Located in the heart of the popular BKK1 district, Mad Monkey Phnom Penh is the original Mad Monkey. Enjoy our beer garden, bar & restaurant, swimming pool, and massive spread of tours and events. Mad Monkey Phnom Penh is the perfect place to meet other travelers and explore the capital citys rich culture and vibrant nightlife. View House Rules

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Reviews & Ratings

  • Value For Money 8.9

  • Security 9.1

  • Location 9.2

  • Staff 9.3

  • Atmosphere 9.4

  • Cleanliness 9.1

  • Facilities 9.0


Latest Reviews

  • 10.0

    Superb

    14 Aug 2022
    Amazing hostel ! Had such a great time didn’t want to leave met someone many great people .. kc made me and friends feel so welcome and run a great pub crawl .. 100% recommend staying here !
    Ireland, Female, 18-24
  • 10.0

    Superb

    12 Aug 2022
    The best Hostel evaaaa!!! Rooms are spacious and food is good. All the staff are really nice and friendly. The volunteers Lauren and KC are fabulous at their jobs and great at making the guests feel welcomed at all hours of the day! Definitely going to be coming back soon!! Xx
    England, Female, 25-30
  • 10.0

    Superb

    12 Aug 2022
    Had such a good stay at Mad Monkey I extended another night! The vibe is so much fun and the reps Lauren and KC will go out their way to make sure your having a good time! Would defo recommend
    England, Female, 25-30
  • 10.0

    Superb

    10 Aug 2022
    10 out of 10, made my stay at Phnom Penh from great to amazing. From energetic staff who get everybody up and about to the great food/facilities/rooms/other guests. Would absolutely recommend for any one traveling alone or with a group of friends to stay here. Every night they have a different activity going on including beer olympics and family dinners. Big shout out to Lauren and KC who were particularly great, love those two
    USA, Male, 25-30
  • 10.0

    Superb

    04 Aug 2022
    We booked a 12 bed dorm but got put in a 4 bed instead (there are 4 of us travelling together) this was like a hotel with private bathroom! The beds are amazing almost the size of a double! Lauren and KC the reps were very friendly and made us feel welcome!
    Scotland, Female, 25-30
  • 10.0

    Superb

    03 Aug 2022
    Really great hostel with friendly staff and an awesome location. You’re less than a 20 min walk from about everything there, and if you don’t want to walk they had tuktuk drivers on standby 24h when I went.
    USA, Male, 18-24
  • 10.0

    Superb

    02 Aug 2022
    Amazing place i ll recommed to every one everything is just perfect bar, pool, room, staff and location awesome experience
    India, Male, 31-40
  • 9.7

    Superb

    30 Jul 2022
    great vibes and lovely hostel, with helpful staff. Food served in the bar was also so good! Would 100% recommend
    Scotland, Female, 18-24
  • 8.9

    Fabulous

    06 Aug 2022
    Stayed in a private room which was on the third floor - good as away from the noise (although can still slightly hear when it’s loud so would imagine lower floors are very loud). Quiet time is at 12am tho according to signage but the bar seems fro clear out and close about 11:30pm. The shower was clogged with hair as it flooded after each use and the bed was uncomfortable and very springy. Location was good and there was plenty to do with events on I think every day. There are sofas and chair like smokin
    England, Male, 18-24
  • 6.0

    Good

    31 Jul 2022
    Really not my vibe. Also the staff was quite rude and not helpful, they couldn't care less, we asked for 24h laundry, but it wasn't ready on time and we had to pack our clothes last minute before leaving. There is absolutely nothing except the bed, no towels (5$), no soap for your hands in the bathroom, the wifi is not very good... Still if you don't mind drunk people coming back at 3am making as much noise as it is physically possible, and if you like party hostel, then you should go for it.
    France, Female, 18-24
Read all reviews

Facilities

Free
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Ceiling Fan
  • Common Room
  • Hair Dryers For Hire
  • Hot Showers
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Swimming Pool
Services
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
Entertainment
  • Wi-Fi


Awards

  • 2020

    1st, Most Popular Hostels Phnom Penh

  • 2019

    Special Contribution

  • 2018

    1st, Most Popular Hostels Phnom Penh

  • 2017

    1st, Most Popular Hostels Phnom Penh

  • 2016

    1st, Special Contribution

View all Award Winners

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