Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

50 percent of your booking will be charged to you.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Mixed Groups, No Male Only Groups Allowed.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Welcome to Mad Monkey Phnom Penh, a socially responsible business located in the heart of the city. We are the place to make friends and memories during your travels in Southeast Asia.

If you're looking for cultural experiences, we have a full range of local tours. We can also help you with travel, tickets, and visas. If you want to relax, we have an awesome swimming pool and poolside bar - absolutely key in the Cambodian heat! If you came to party, our Rooftop Bar never disappoints and then we'll show you the best night on the town Phnom Penh can offer.

We’ve got a variety of rooms to choose from - our dorms have oversized single mattresses, A/C and individual bag lockers, while our ensuite privates are clean and comfortable with all of the necessary amenities. Our restaurant serves delicious Asian & Western meals, prepared to international standards.

To top all this off, your stay at Mad Monkey contributes to the local community. All of our staff are paid fair wages and benefits. Your booking also helps fund education projects and build water wells for Cambodia's rural communities. With a fully-packed schedule of events, activities and tours, Mad Monkey will end up being the highlight of your Southeast Asian travels! Don't just take our word for it, check out our reviews - 95% of our guests absolutely love their stay with us. We want you to be one of them! View House Rules


Get ready to make friends and memories at Mad Monkey Phnom Penh. We've got a swimming pool and a rooftop bar for partying, as well as regular activities like yoga classes and beer pong tournaments. Catch some sun on our outdoor terrace, or stop by the travel desk for help arranging onward tickets or visas. You'll find tasty homegrown and international food at our very own restaurant, where you can get cultural with a Cambodian curry while you do some travel research on the free Wi-Fi.


If you're arriving from Phnom Penh International Airport, grab a tuk-tuk for 9 bucks to BKK1 neighbourhood. The driver should recognise 'Mad Monkey', but if not just say 'Street 302' and look out for our sign. If your bag's bigger than you, it might be worth getting a 12-dollar taxi for the extra space – the journey should take about 25 minutes either way. Once you arrive, you can rent a bike from us to explore city sights like the Royal Palace, which is a couple of kilometres away.

Rooms and Dorms

Our mixed and female-only dorms have oversized single mattresses and individual lockers for your stuff. If you go for a private room, most have en-suites! Towels, just like the linen on your bed, are included in the price whichever you choose. Plus, you can use our luggage storage if you're taking an overnight bus out of Phnom Penh and want to use your last day to go to the Killing Fields without the backpack in tow.

Extras and activities

We're a socially responsible business: our staff are paid fairly and we help to fund education projects and build wells in local communities. Ask us about these projects in our common room with air con! Our 24-hour reception is where you'll find free city maps for wandering around Phnom Penh, and you can grab cash from the on-site ATM.

View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.5

  • Security 8.5

  • Location 8.8

  • Staff 8.6

  • Atmosphere 8.6

  • Cleanliness 8.4

  • Facilities 8.6

Latest Reviews

  • 10.0


    03 Jul 2019
    Great hostel - loved it! The nightlife was great and everyone is so friendly!! Emma and Rosie made our experience!
    England, Female, 18-24
  • 10.0


    02 Jul 2019
    Still recovering from my lit time here. Had the best three days with everyone and met some amazing people. The activities led by the luscious Emma were sick and kept us on our toes, some very sore heads the next day mate. Honestly, awesome time, made some great friends here. Restaurant food was delicious and I love the free alcohol, open bar 7.30-8 siiiick. Love it mate, unreal.
    England, Female, 18-24
  • 9.4


    03 Jul 2019
    Had a great time here. The rooms are decent with en-suite. Nice food. Local and western staff all lovely. Appreciate Rosie & Nicholas (not sure which way you spell, sorry!) keeping an eye on me when a guy was making me feel uncomfortable. Emma and Thythy are also lovely :)
    England, Female, 18-24
  • 8.9


    08 Jul 2019
    Really good hostel with a great atmosphere. Beds are big with lockers underneath. Staff at reception really friendly and help organised a bus to Battambang. Food is a bit expensive and the staff there are a bit rude, I also got bed bugs but my boyfriend didn’t :/. Overall decent place to stay!
    England, Female, 18-24
  • 8.6


    11 Jul 2019
    Good. 12 bed dorms don't have curtains so something to think about. The staff were lovely though especially locals! Thanks!
    England, Female, 18-24
  • 7.1

    Very Good

    08 Jul 2019
    Good base and the bar crawl was really really fun. We stayed for ages because we had to wait for our visas to come through for Vietnam. It’s quite expensive to do tours and book things through the hostel and the food is nice but also quite pricey. Good rooms and the ones on the pool side were quiet and clean but in the larger dorms we heard of a lot of people getting things stolen from lockers being wrenched open. You could probably find cheaper and friendlier but it was nice enough.
    England, Female, 18-24
  • 7.1

    Very Good

    07 Jul 2019
    Nice food in the restaurant. Hostel was useful for booking tours. The room could have been cleaner and is very loud until the bar closes at 12. The staff in the reception didn't seem at all interested in helping us contact our airline which was very disappointing. The staff in the restaurant however were much more helpful and allowed us to use their personal phone, we were so grateful!
    Ireland, Couple, 25-30
  • 7.1

    Very Good

    06 Jul 2019
    Place was just okay, staff was a real downer our entire stay. Didn't really feel welcomed compared to other hostels we stayed at around Cambodia and kind of felt lost and disconnected especially without a great common space. Didn't realize there was a separate restaurant area until someone (not sure if it was a guest or bar staff) noticed we looked a little confused at the bar as they were shutting down, and the staff at the restaurant were even more downers and seemed to not enjoy their job.
    USA, Female, 31-40
  • 7.1

    Very Good

    05 Jul 2019
    Got wrecked by bed bugs. Was able to switch beds but still unsettling. Good place to come if you want to party. Just check your beds thoroughly. Heard others with issues as well
    USA, Female, 18-24
  • 6.6


    06 Jul 2019
    Having stayed in a lot of Mad Monkey hostels, I was a bit disappointed by this. The dorm we were in (baboon) was really dirty. The showers are very basic. The hostel is split between bar and main reception (opposite sides of the street) which gives it a strange vibe. That said, I only stayed one night (I was supposed to stay for two!) and I wouldn't be put off other mad monkey hostels in future. On the plus side, their food looked good and staff were lovely.
    Northern Ireland, All Female Group, 25-30
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Ceiling Fan
  • Common Room
  • Hair Dryers For Hire
  • Hot Showers
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Swimming Pool
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Board Games
  • DVD's
  • Foosball
  • Wi-Fi


  • 2018

    1st, Most Popular Hostels Phnom Penh

  • 2017

    1st, Most Popular Hostels Phnom Penh

  • 2016

    1st, Special Contribution

View all Award Winners