Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

50 percent of your booking will be charged to you.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Mixed Groups, No Male Only Groups Allowed.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Kickstart your Cambodia adventures at Mad Monkey Phnom Penh! Located in the heart of the popular BKK1 district, Mad Monkey Phnom Penh is the original Mad Monkey. Enjoy our beer garden, bar & restaurant, swimming pool, and massive spread of tours and events. Mad Monkey Phnom Penh is the perfect place to meet other travelers and explore the capital city's rich culture and vibrant nightlife. View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 9.2

  • Location 9.0

  • Staff 9.0

  • Atmosphere 8.8

  • Cleanliness 8.6

  • Facilities 8.5

Latest Reviews

  • 10.0


    17 Mar 2020
    I had an amazing time here! I honestly want to say casson was amazing and helped us through a difficult time during the virus, he genuinely kept us calm and kept things normal! The staff were so nice and kept spirits high! I’m gutted that our time was cut short! Smiley was also cool! But casson was an absolute diamond and me and my gf can’t rate him highly enough
    England, Couple, 18-24
  • 10.0


    16 Mar 2020
    Stayed before my flight home because of the virus, and had a great time considering everything! They kept us going. Smiley was so much fun but I have to say Casson was so good to have around he always kept me informed of the travel situation and at the same time got everyone smiling and having and keeping us upbeat! It was a bad situation but I was surrounded by good food and good people! I’ll be back once this is over. I saw a review saying the pool was shut, of course it was this is serious
    England, Female, 25-30
  • 9.7


    17 Mar 2020
    They have a pool that is nice and there are rooms in 2 different buildings. The staff is friendly and manage functions throughout each week. I enjoyed the food.
    USA, Male, 41+
  • 9.7


    05 Mar 2020
    Typical mad monkey madness, loads of fun, not the cheapest but tidy and comfy beds.
    Australia, Male, 31-40
  • 9.7


    05 Mar 2020
    LOVED it here, we extended three more nights, the pool party on Saturday with the DJ was great such a lovely atmosphere inside the hostel, great food big beds and so much space in the rooms! Good location about 40 minute tuk tuk drive from the airport which wasn’t bad at all because the traffic, has everything you need! The evenings are great and the bar is really lively at night :)) so happy I stayed here
    England, Female, 18-24
  • 9.4


    24 Mar 2020
    Well organized hostel clean Food good but a bit expensive Staff very helpful Would stay again
    England, Male, 41+
  • 9.1


    09 Mar 2020
    Had a great stay! Good to go out and meet people. A huge thanks to Smiley!
    Germany, Male, 18-24
  • 6.9


    12 Mar 2020
    Pool is tiny and atmosphere is hard to create because the hostel is divided in half by the road and there are only small communal places. Our room was on the top floor so a massive hike to get to which was v difficult with out bags and we didn’t have a window which made it feel slightly like a prison cell. I know space is difficult in the city but other mad monkeys I’ve stayed in have been much more fun and communal.
    Australia, Female, 18-24
  • 6.9


    10 Mar 2020
    Nice time at Mad Monkey. It’s in a good location and it’s a good place to hang around the pool and meet people. We had a few small issues like ordering food and it not arriving, and also upon check out they tried to not give us the full deposit back. It’s worth watching out for things like that in a busy hostel. Overall we had a nice time.
    New Zealand, Couple, 25-30
  • 5.4


    20 Mar 2020
    The staff were amazing and food was really good, but the pool was shut and it didn’t state this when we booked so we paid full price. I know it can’t always be helped but we booked this hostel based on the pool and was a shame not to be able to use what we paid for.
    England, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Ceiling Fan
  • Common Room
  • Hair Dryers For Hire
  • Hot Showers
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Swimming Pool
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Board Games
  • DVD's
  • Foosball
  • Wi-Fi


  • 2020

    1st, Most Popular Hostels Phnom Penh

  • 2019

    Special Contribution

  • 2018

    1st, Most Popular Hostels Phnom Penh

  • 2017

    1st, Most Popular Hostels Phnom Penh

  • 2016

    1st, Special Contribution

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