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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

3 days notice required on any group cancellation or credit card will be charged for the full value.

Additional Terms and Conditions

3 days notice required on any group cancellation or credit card will be charged for the full value.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Must be confirmed in advance

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Mad Monkey Siem Reap

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

Mad Monkey Siem Reap has established itself as one of Southeast Asia’s premier social backpacker resorts. With over 100 backpackers staying each night, you'll have no trouble meeting like-minded travelers while sipping cocktails by the sun-drenched pool or playing beer pong at our Rooftop Beach Bar and Restaurant.

Located in the center of Siem Reap, we are only a 5 minute walk to the famous Pub Street and 7km from the Angkor Temple complex. Oversized single mattresses with A/C, individual bag lockers, and ensuite bathrooms come standard in our dorms, while our ensuite privates are clean and comfortable. The friendly reception staff can take care of your every need - tours, bus tickets, laundry and visa services - and the chefs in our rooftop restaurant will cook you a variety of Khmer and Western food that will dance across your tongue.

Expect free shots, table dancing, nightly events, good music and great company at the rooftop bar as the party charges towards midnight when we head off to Pub Street to dance the night away. To top all this off, your stay at Mad Monkey contributes to the local community. All of our staff are paid fair wages and receive benefits. Your booking also helps fund education projects and build water wells for Cambodia's rural communities. We can't wait to meet you!

Age restriction: 18+. View House Rules

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Reviews & Ratings

  • Value For Money 9.4

  • Security 9.1

  • Location 9.6

  • Staff 9.2

  • Atmosphere 9.1

  • Cleanliness 9.0

  • Facilities 9.3


Latest Reviews

  • 10.0

    Superb

    03 Nov 2019
    Great hostel, reps are awesome! Me and a friend had a blast for the 3 nights we was there!
    England, Male, 25-30
  • 10.0

    Superb

    29 Oct 2019
    Had the best stay at mad monkey! Clean, comfy, big beds. Awesome pool, food, and bars. Receptions is incredibly helpful no matter what you need, and I had a great night out with Ryan and Emma! Cheers to my multi night stay here, would definitely stay again and at other mad monkey locations. Thanks for everything!
    USA, Female, 25-30
  • 10.0

    Superb

    28 Oct 2019
    Used mad monkey a few times now would Highly recommend Emma, Jason and Jack were all fantastic, thank you guys so much
    England, Male, 25-30
  • 10.0

    Superb

    25 Oct 2019
    great location and pool area. special mention to justin for creating a fun atmosphere
    Australia, Male, 25-30
  • 9.7

    Superb

    10 Nov 2019
    Perfect for a group of friends or social lone traveller! All the staff were so kind and helpful. The reps Emma, Ryan and D were great and definitely know how to make you feel at home. Definitely do some tours through the hostel; they are worth the money! Rooms/bathrooms were kept clean, but the dorm room beds really need some privacy curtains, and a maybe a blanket instead of just a sheet. Top deck bean bags could use replacing.. they were filthy. Overall a great stay and would come again!
    Canada, All Female Group, 25-30
  • 9.4

    Superb

    12 Nov 2019
    Stayed here for a few nights done the pub crawl and had a good time, good location, staff and reps were great and helped us book trips/transport to Angkor wat and floating village + pub crawls
    England, Mixed Group, 25-30
  • 9.4

    Superb

    09 Nov 2019
    Overall stay was good, big bunk beds and lockers with en suite. Cool rooftop bar and nice pool area. Staff were helpful and friendly. Things to be mindful of ... loud during the day if you need to sleep, the Angkor Tour is just for the car - tickets need to be purchased separately which we weren’t told and probably would have got a tuktuk around if we were.
    England, Female, 25-30
  • 8.3

    Fabulous

    02 Nov 2019
    The property was great and the local staff were great. The reps Emma and Ryan were the two worst reps I have ever had a hostel. Would openly talk about how all they cared about was getting pissed. They did not care at all if travelers had a good stay.
    USA, Male, 25-30
  • 8.0

    Fabulous

    26 Oct 2019
    great hostel, great pool, good food and events most night! staff are all super friendly and rooms and showers are clean
    England, Couple, 25-30
  • 6.0

    Good

    06 Nov 2019
    I did not enjoy my stay here. I didn’t talk to a single person, guest or rep the entire time. If there were reps I did not see or meet them. I was put into a room with a group of British “lads” and felt like was intruding on a boys holiday. There was no pre-warning of this. If you stay in the room next to the pool, prepare yourself for constant LOUD music throughout the day. Lastly, when checking it I was charged $10 deposit for the key and when checking out was only given $5 back? Sxxm much?
    Scotland, Female, 18-24
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Ceiling Fan
  • Common Room
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Swimming Pool
  • Utensils
Services
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
Entertainment
  • Wi-Fi


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