Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

At Mad Monkey Waterfront we offer an affordable and clean accommodation in the heart of Cairns, the gateway to the Great Barrier Reef. Being located on the Cairns Esplanade with the Cairns Lagoon just across the street, you can pop down for a dip or spend the afternoon sunbathing anytime you fancy! At Mad Monkey Waterfront you will have no problem staying active as we offer a Free Access to a local gym. Thanks to our ultra-fast Free Wi-Fi throughout the property, you will not miss out on anything. Enjoy our fully equipped kitchen to cook your own meals. Unwind in our common room after a great day out, exploring all-natural wonders that Cairns and its surroundings have to offer. Get to know other guests over board games, a PlayStation tournament or by watching a film together on Netflix provided! Have your own car to explore Cairns? We now have CCTV covered parking available at our sister hostel only 5 minutes walk away from Mad Monkey Waterfront. The cost is just $5 per day and the spots are subject to availability.

We offer all types of accommodation, from Mixed Dorms Ensuite to Female Dorms Ensuite, Private Double Rooms and Deluxe Queen Private Rooms Ensuite. We have high-quality mattresses, pillows and linen which is included for a comfortable night sleep. All our dorms have a private en-suite bathroom and all our private rooms come with personal towels, otherwise our reception team is more than happy to assist you with a towel hire in case you forgot one. All our rooms are Air-Conditioned & All our bunk beds are equipped with personal USB ports & power sockets to make sure you can comfortably scroll through your new travel pictures from bed. Oh, and do not forget to bring a padlock for our security lockers in the dorms.

Become a part of our Mad Monkey Family & enjoy your stay!

Reception hours are from 9AM - 5PM. Please note: Contact reception before 5PM to organise a late check in. We would highly recommend to download the GOKI app before check in and to complete the pre check in link which is emailed to you upon booking.

Check out before 10am and check in after 2pm
NOTE: 18 to 35 year old travellers only so a valid passport is needed upon check in.

Please note if you check in on or after the 17th December you need to provide a full proof of COVID-19 vaccination. View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 8.8

  • Location 9.0

  • Staff 9.0

  • Atmosphere 8.0

  • Cleanliness 9.0

  • Facilities 8.5

Latest Reviews

  • 10.0


    22 Jan 2022
    Great hostel located perfectly on Cairns Esplanade. The staff were extremely friendly and helpful, especially helping me set up my digital key which was actually very easy to use. My room was nice and spacious. It had its own en suite bathroom and was immaculately clean. The manager also directly booked my day trip to the Great Barrier Reef and could not have been more accommodating.
    Ireland, Male, 25-30
  • 10.0


    20 Jan 2022
    Excellent location right in the heart of Cairns Esplanade. Great value for money; offer free gym access and travel advice on site. Booked a few epic day trips and it was really easy to organise with some great discounts! Staff were lovely and nothing was too much trouble - even got an early check in for free! The dorm room was spacious and the bathroom was an en suite which is a bonus. The hostel was super clean and met so many lovely people there. Would definately recommend thanks!
    England, Female, 31-40
  • 10.0


    23 Dec 2021
    Clean and quiet with good vibes, amazing location in Cairns CBD and close to everything. They have an app for the door keys as well which is so convenient if you’re like me and lose keys all the time. Both Stacey and Dylan went above and beyond to make our stay as comfortable as possible, so friendly and welcoming as well as knowledgeable about everything there is to know about cairns. I highly recommend staying here!
    Canada, Female, 25-30
  • 10.0


    31 May 2021
    Great location and friendly staff!
    Australia, Couple, 25-30
  • 10.0


    06 Jan 2021
    City centre, quiet and clean room with close proximity to bathrooms. Will stay again.
    Australia, Female, 25-30
  • 9.7


    20 Aug 2020
    Really nice hostel. Such good value! Bit noisy if you're in room 9 next to the kitchen at night as there were some partygoers. Free pancakes, $5 pizza night, lovely staff, good bathrooms, great location! Would recommend.
    England, Female, 25-30
  • 9.1


    17 Nov 2021
    Nice, clean hostel but very quiet vibe. Not a lot of character or much going on. No parking available. If you have a car, best to stay at central.
    Australia, Female, 18-24
  • 8.6


    29 Oct 2021
    Friendly staff, excellent location, clean toilet and common areas, free breakfast wasn't served.
    Mexico, Male, 31-40
  • 7.4

    Very Good

    14 Aug 2020
    No complaints, I had a private room and I just spent the whole time watching porn and walking it was amazing!
    Australia, Male, 25-30
  • 2.0


    07 Feb 2021
    Dark and dingy
    Australia, Female, 31-40
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Cooker
  • Dryer
  • Fitness Centre
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • PlayStation
  • Wi-Fi