Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Mad Monkey Waterfront

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Mad Monkey Waterfront, fully refurbished in Sept 2017, offers affordable upmarket hostel accommodation in the heart of Cairns City. Set right on the Esplanade, guests get to enjoy this prime location, which is within arms reach of all the popular attractions, best bars & restaurants; and of course the famous Lagoon is just across the road.

As part of the Mad Monkey Backpacker Group, all guests can enjoy FREE ultra fast Wifi, FREE hot breakfast, FREE large security lockers (BYO padlock), FREE bicycle hire & brand new top quality mattresses/pillows/linen.

Not only that, the Mad Monkey Family creates the perfect atmosphere with our outdoor BBQ area, FIFA gaming, famous family meals, & a top entertainments team; organising events every day & night, so you are bound to make new & lasting friendships.

We look forward to welcoming you to the Mad Monkey Family!

We offer a free airport shuttle from the airport to the hostel between 8am and 7pm. Please contact hostel reception for more information.

Reception open 7am -11pm
Check out before 10am and check in after 2pm

Late check in available - on arrival, please call phone number displayed on the front door of the property, & a night manager will show you to your room.
Please see reception in the morning to complete your check in process.

NOTE: 18 to 35 year old travellers only so a valid passport is needed upon check in. View House Rules


Welcome to the Mad Monkey Backpackers Waterfront! There's no better place to call home during your trip to Cairns, the gateway to the Great Barrier Reef. Thanks to our ultra-fast free Wi-Fi, you won't have to miss out on any Instagram updates, and you'll have no problem staying active, either. Staying with us gets you access to the local fitness centre, the pool, and bike hire – all for free. We also have a fully equipped kitchen and outdoor BBQ area, and we'll happily cook you up a free all-you-can-eat breakfast every morning!


We're within handy walking distance of loads of Cairns' popular attractions – like the Aquarium and the Centre of Contemporary Arts – and many great bars and restaurants. Our hostel is right on the Esplanade, so the Lagoon is just across the road, while Cairns Railway Station and Cairns City Bus Station are only a stone's throw away. If you're coming from Cairns Airport, simply catch a taxi or shuttle bus. A taxi is a short 15-minute trip and will cost roughly $15, or you can grab the shuttle bus, which costs $15 for one person or $20 for two.

Rooms and Dorms

All of our private rooms and dorms have en-suite bathrooms and are kitted out with air con, free top-quality linen and recently updated super-comfy mattresses and pillows. The dorm rooms have well-made, designer bunks, and you'll find two power points and two USB ports waiting by each bed. If you forgot to pack your towel, you can easily hire one from reception.

Extras and activities

After a day of living your best life in sunny Oz, make yourself a cuppa with our tea and coffee-making facilities, or unwind in our common room and get to know other guests over board games, a PlayStation tournament, or our selection of DVDs. Our team organises a range of events every day and night, so whatever your schedule, there'll be something awesome for you to do!

View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 9.4

  • Location 9.9

  • Staff 9.5

  • Atmosphere 8.7

  • Cleanliness 9.3

  • Facilities 9.0

Latest Reviews

  • 10.0


    18 Mar 2020
    Cannot recommend Mad Monkey Water Front enough. 12/10 experience. Katie, along with the rest of her staff are simply amazing! All around incredible, humbling and genuine people, that go above and beyond to make your stay with them, the best stay you will have. This team set the bar high for my expeditions of any accommodations I will ever stay at. Clean hostel and walking distance to all amenities. Free hot/cold breakfast daily and nightly activities. Nothing but good and chill vibes all around.
    Canada, Male, 25-30
  • 10.0


    18 Feb 2020
    The place was great! Clean and the staff was so friendly! They helped me book activities at the sister facility downstairs. Let me leave my luggage and protected it for the day and even let me shower at the facility after I had checked out before my flight! So amazing!
    USA, Female, 25-30
  • 10.0


    08 Feb 2020
    Nice place to stay longer, friendly respectful and helpful staff. Free breakfast, bikes make this hostel one of the best I’ve stayed in. Besides this place is in the middle of everything restaurants supermarkets, everything you need is around Very good experience.
    Chile, Female, 25-30
  • 10.0


    20 Jan 2020
    We had a private room which was a perfect size and the location was spot on! Kitchen facilities were great, with clear places to store your own food. Everything was very clean! We also hired the free bikes which we thought was a lovely idea! Free luggage storage was very useful as we were taking the 1am coach from Cairns. We picked it up before reception closed (11pm) but was able to drop by later as a night manager is on overnight! Would definitely recommend staying here - had a great time!
    England, Couple, 18-24
  • 10.0


    12 Jan 2020
    A Great quite hostel, all the staff were great and welcoming! Nice free breakfast as well, it’s only a small hostel, so if you want more of a party vibe check out the other mad monkeys in the area
    Australia, Male, 18-24
  • 9.7


    13 Jun 2020
    Staff is really nice and helpful. Rooms and bathrooms are clean. Kitchen is good but just need new pans. And I liked the pancakes for breakfast 😁❤️
    France, Female, 31-40
  • 9.1


    19 Feb 2020
    The location couldn’t be any better - everything (bars, the lagoon, restaurants, shops) are right on the doorstep it’s perfect. Amazing value for money, the free breakfast is the selling point for me - pancakes, beans, fruit.. saves you so much money. The rooms and shared areas all feel very clean. They do host events but as a solo traveller they weren’t the most inviting but maybe that’s not the case for everyone. Still really recommend though as the kitchen/movie area is very sociable.
    England, Female, 18-24
  • 9.1


    23 Jan 2020
    Great little hostel that’s very well located in Cairns. Was clean and tidy and had lots of great things like free breakfast. Would definitely stay again!
    England, Male, 18-24
  • 9.1


    03 Jan 2020
    Great location, well maintained and staff were really friendly. Only downside was the in-house travel agent, was only trying to get as much commission rather than showing us what was best for us.
    Scotland, Couple, 18-24
  • 8.9


    04 Feb 2020
    A well balanced hostel where you can go out and party with fellow travellers or have a quiet night in and a good nights sleep which is ideal for Cairns as there are some great trips that require early starts and there is also vibrant nightlife too.
    England, Male, 25-30
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  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Book Exchange
  • Card Phones
  • Common Room
  • Cooker
  • Dryer
  • Fitness Centre
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • PlayStation