Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

At Mad Monkey Waterfront we offer an affordable and clean accommodation in the heart of Cairns, the gateway to the Great Barrier Reef. Being located on the Cairns Esplanade with the Cairns Lagoon just across the street, you can pop down for a dip or spend the afternoon sunbathing anytime you fancy! At Mad Monkey Waterfront you will have no problem staying active as we offer a Free Access to a local gym. Thanks to our ultra-fast Free Wi-Fi throughout the property, you will not miss out on anything. Enjoy our fully equipped kitchen to cook your own meals. Unwind in our common room after a great day out, exploring all-natural wonders that Cairns and its surroundings have to offer. Get to know other guests over board games, a PlayStation tournament or by watching a film together on Netflix provided! Have your own car to explore Cairns? We now have CCTV covered parking available at our sister hostel only 5 minutes walk away from Mad Monkey Waterfront. The cost is just $5 per day and the spots are subject to availability.

We offer all types of accommodation, from Mixed Dorms Ensuite to Female Dorms Ensuite, Private Double Rooms and Deluxe Queen Private Rooms Ensuite. We have high-quality mattresses, pillows and linen which is included for a comfortable night sleep. All our dorms have a private en-suite bathroom and all our private rooms come with personal towels, otherwise our reception team is more than happy to assist you with a towel hire in case you forgot one. All our rooms are Air-Conditioned & All our bunk beds are equipped with personal USB ports & power sockets to make sure you can comfortably scroll through your new travel pictures from bed. Oh, and do not forget to bring a padlock for our security lockers in the dorms.

Become a part of our Mad Monkey Family & enjoy your stay!

Reception hours are from 8AM - 8PM. Please note: Contact reception before 7.30PM to organise a late check in. We would highly recommend to download the GOKI app before check in and to complete the pre check in link which is emailed to you upon booking.

Check out before 10am and check in after 2pm
NOTE: 18 to 35 year old travellers only so a valid passport is needed upon check in. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.8

  • Security 9.2

  • Location 9.7

  • Staff 9.6

  • Atmosphere 7.5

  • Cleanliness 8.8

  • Facilities 8.5

Latest Reviews

  • 10.0


    04 Jul 2022
    My favourite place to stay in Cairns so far. Comfortable size hostel with really good amenities and v well located. Rooms are nicely sized & actually have plug sockets by the beds. Really clean place overall & staff are really friendly. Couldn't recommend it enough.
    England, Male, 18-24
  • 10.0


    08 May 2022
    My stay the hostel was lovely. The staff are very nice and helpful, always around if you need them. Would highly recommend to first timers as the people here make you feel welcome.
    England, Female, 25-30
  • 9.4


    26 Jul 2022
    Highly recommend this hostel - amazing location right by the waterfront and in the midst of tons of restaurants, cafes, and close to bars. Super helpful staff. Right next door to a spot where it’s easy to make bookings for any and all activities in Cairns. The rooms and bathrooms were clean, and the rooms are all ensuites so you don’t have to leave your room to use the shower / bathroom. The people staying at the hostel were nice too. Overall, awesome experience!
    Australia, Female, 25-30
  • 9.4


    04 Apr 2022
    Pretty good hostel, many good nights sleep which is rare for hostels. Staff were friendly and helpful. My only critique was the whole cutlery/plate situation (collecting it from reception during open hours was hard when we were on day trips before 9 and coming back after 6 so had to always eat out at restaurants).
    Australia, Female, 18-24
  • 9.1


    19 Jun 2022
    Amazing location with tons of restaurants nearby, as well as a public pool very close. Staff were incredible, very helpful with basically any problem I had. The rooms and common areas were a bit messy, however this was more due to the other people staying there, as it was clear the staff were trying to keep it clean. The kitchen was decent, if a bit small, and the rooms were fine too. Only issues were that the shower temp was tricky to get right, and people in my room turned off the AC sometimes
    England, Male, 18-24
  • 9.1


    26 May 2022
    Stayed here for 10 days whilst doing a course at Tafe, rooms and bathrooms were great, kitchen can get busy but nice open communal areas easy to socialise. Great location near the lagoon. Would stay here again.
    England, Male, 25-30
  • 8.9


    17 May 2022
    Fantastic location - right on the esplanade and a 2 minute walk to the lagoon (does mean it is quite noisy though - something to consider). Small hostel but nice family vibe. Very clean kitchen and nice courtyard. Stacy was very helpful and quick to respond to any queries.
    England, Female, 18-24
  • 8.0


    19 Jul 2022
    Staff on reception are amazing, so welcoming and helpful! Most people are working so it’s not the most social hostel. Love the gym membership. Just wish there was lockers in rooms :)
    England, Female, 25-30
  • 7.7

    Very Good

    26 May 2022
    Overall a good stay, however very noisey in common areas that carried into rooms. Woken up multiple times during the night and after the ‘quiet time’. But location and staff were super great.
    Australia, Couple, 25-30
  • 4.0


    04 May 2022
    Awful night, to noisy. Is not as the picures. Not enough showers and toilets. Condensation at the room. Dont recommend this place
    Argentina, Male, 25-30
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Cooker
  • Dryer
  • Fitness Centre
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • PlayStation
  • Wi-Fi