Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Mad Monkey Waterfront

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

At Mad Monkey Waterfront we offer an affordable and clean accommodation in the heart of Cairns, the gateway to the Great Barrier Reef. Being located on the Cairns Esplanade with the Cairns Lagoon just across the street, you can pop down for a dip or spend the afternoon sunbathing anytime you fancy! At Mad Monkey Waterfront you will have no problem staying active as we offer a Free Access to a local gym as well as a Free Bike Hire - the best way to explore Cairns City. Thanks to our ultra-fast Free Wi-Fi throughout the property, you won’t miss out on anything. Enjoy our fully equipped kitchen to cook your own meals. Unwind in our common room after a great day out, exploring all-natural wonders that Cairns and its surroundings have to offer. Get to know other guests over board games, a PlayStation tournament or by watching a film together on Netflix provided!

We offer all types of accommodation, from Mixed Dorms Ensuite to Female Dorms Ensuite, Private Double Rooms and Deluxe Queen Private Rooms Ensuite. We have high-quality mattresses, pillows and linen which is included for a comfortable night’s sleep. All our dorms have a private en-suite bathroom and all our private rooms come with personal towels, otherwise our reception team is more than happy to assist you with a towel hire in case you forgot one. All our rooms are Air-Conditioned & All our bunk beds are equipped with personal USB ports & power sockets to make sure you can comfortably scroll through your new travel pictures from bed. Oh, and don’t forget to bring a padlock for our security lockers in the dorms.

Become a part of our Mad Monkey Family & enjoy your stay!

Reception hours are Monday to Friday only from 10AM - 6PM. Please note: Reception is closed on Saturday and Sunday and therefore we do not have any new arrivals or departures on these days. If checking in after these hours, reception will send you an e-mail with the codes to get into the hostel and your room. We would highly recommend to download the GOKI app before check in.

Check out before 10am and check in after 2pm
NOTE: 18 to 35 year old travellers only so a valid passport is needed upon check in. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.4

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 9.7

  • Cleanliness 9.7

  • Facilities 9.4

Latest Reviews

  • 10.0


    31 May 2021
    Great location and friendly staff!
    Australia, Couple, 25-30
  • 10.0


    06 Jan 2021
    City centre, quiet and clean room with close proximity to bathrooms. Will stay again.
    Australia, Female, 25-30
  • 10.0


    18 Mar 2020
    Cannot recommend Mad Monkey Water Front enough. 12/10 experience. Katie, along with the rest of her staff are simply amazing! All around incredible, humbling and genuine people, that go above and beyond to make your stay with them, the best stay you will have. This team set the bar high for my expeditions of any accommodations I will ever stay at. Clean hostel and walking distance to all amenities. Free hot/cold breakfast daily and nightly activities. Nothing but good and chill vibes all around.
    Canada, Male, 25-30
  • 10.0


    18 Feb 2020
    The place was great! Clean and the staff was so friendly! They helped me book activities at the sister facility downstairs. Let me leave my luggage and protected it for the day and even let me shower at the facility after I had checked out before my flight! So amazing!
    USA, Female, 25-30
  • 9.7


    20 Aug 2020
    Really nice hostel. Such good value! Bit noisy if you're in room 9 next to the kitchen at night as there were some partygoers. Free pancakes, $5 pizza night, lovely staff, good bathrooms, great location! Would recommend.
    England, Female, 25-30
  • 9.7


    13 Jun 2020
    Staff is really nice and helpful. Rooms and bathrooms are clean. Kitchen is good but just need new pans. And I liked the pancakes for breakfast 😁❤️
    France, Female, 31-40
  • 9.1


    19 Feb 2020
    The location couldn’t be any better - everything (bars, the lagoon, restaurants, shops) are right on the doorstep it’s perfect. Amazing value for money, the free breakfast is the selling point for me - pancakes, beans, fruit.. saves you so much money. The rooms and shared areas all feel very clean. They do host events but as a solo traveller they weren’t the most inviting but maybe that’s not the case for everyone. Still really recommend though as the kitchen/movie area is very sociable.
    England, Female, 18-24
  • 8.3


    17 Jul 2020
    Friendly staff, rooms are arranged well for space and was clean, with a window to let light in. The one I went to after this in Brisbane has shown me just how bad hostels can be, and Mad Monkey is exceptional in comparison. I would recommend it, right next to some really nice places to eat and drink and close to the sea, great park & the lagoon.
    England, Male, 31-40
  • 7.4

    Very Good

    14 Aug 2020
    No complaints, I had a private room and I just spent the whole time watching porn and walking it was amazing!
    Australia, Male, 25-30
  • 7.4

    Very Good

    13 Aug 2020
    Nice staff great location but room smell in the room was alot, couldn't open the window to vent the room and I think the aircon filter need to be changed. But really good price, so you get what you pay for.
    Australia, Female, 25-30
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  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Book Exchange
  • Card Phones
  • Common Room
  • Cooker
  • Dryer
  • Fitness Centre
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • PlayStation