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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Madama Hostel & Bistrot

Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

Madama Hostel & Bistrot is a design and eco-friendly hostel with an alternative artistic bistrot located in a former police station inside a liberty-style building

Street Art is part of Madama: the rooms are adorned with custom murales and works of art everywhere, transforming it into a one-of-a-kind museum that has earned a place on the MAUA list, an open air museum of street art of Milan. On the last Sunday of every month we run a series of guided tours to introduce everyone to the murales outside and inside the hostel. Each month we also host temporary exhibitions by emerging artists.

Madama Hostel & Bistrot is eco-friendly paying the greatest attention to environmental sustainability: all the amazing furnitures in the rooms and the bar are made in recycled materials, single-use plastic is banned, we really put efforts to focus on waste sorting, offering also free of charge purified water to our guests and customers. We also have green partners with whom we work to raise awareness among guests and locals about resources and protecting the environment.

Our motto is "Sounds like home" and we live up to this with our large comfy rooms, a warm chill-out area and great staff, doing our best to help our guests to enjoy their stay.

Madama is the perfect meeting point between Milan and the travelers. During our amazing saturday night Karaoke you can meet locals and experience the Milanese lifestyle. We also host expositions, handmade/vintage markets, live concerts and much more!

We have bright shared rooms with 4, 6 or 8 beds and private rooms either with double bed or two single beds, all air conditioned with a private bathroom and individual lockers for storage.
Free Wi-Fi connection is included as well as an USB charging port and reading lights near each bed.

Facilities include a shared kitchen and there is a bistrot on site.

Our free generous breakfast à la carte offers various sweet and salty items, cold and hot drinks.

Madama Hostel & Bistrot is 5 minutes walking distance from the underground station Lodi T.I.B.B. To get out of the metro station take the exit on the left towards Piazzale Lodi, then take the only road going uphill which passes over the railway tracks. Take the first road on the right (Via Brembo) followed by the first on the left (Via Benaco), you will find us on the corner (look out for our big blue umbrellas)
Madama is well connected with the main tourist attractions in the city, Piazza Duomo in the city center is only 4 stops away by metro (8 minutes) while the Naviglio Grande canal is 2.2 miles away.

We are also situated in an area with good nightlife: nearby, 5 minutes by foot, you can find the Fondazione Prada Museum and 10 minutes by foot is located Porta Romana neighbourhood which offers a lot of pubs and bars.

Linate Airport can be reached in a 20-minute drive from the property.

MADAMA HOSTEL & BISTROT IS CORONA READY!

We are prepared and ready to host you in accordance with the Italian Health Ministry guidelines.

Members of the staff wear masks and guests registration will require temperature measurement.
Room keys are carefully disinfected and hand sanitising products are provided in each floor and common areas.

Signs and visual markings are installed everywhere to explain and remind social distancing.

Our shared rooms are very large and beds are correctly distanced both in height and width, in order to maintain the requested distancing.

All the hostel cleaning follows strict procedures and frequent specific cleaning sessions, as well as the airing of the rooms. Disinfection is carried out using alcohol-based disinfectant with a concentration of at least 70% alcohol. View House Rules

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Reviews & Ratings

  • Value For Money 8.9

  • Security 9.6

  • Location 8.0

  • Staff 9.7

  • Atmosphere 8.9

  • Cleanliness 9.1

  • Facilities 9.1


Latest Reviews

  • 10.0

    Superb

    21 Sep 2020
    It’s the second time I’ve stayed at this beautiful hostel in Milan. It has an arty feel with it’s paintings and furniture. The bedroom was spacious and the en suite was great. The hostel has a very popular cafe/bar which explains why the free breakfast was the best I’ve had anywhere. The staff were really friendly and the hostel is well located on the M3 metro line which is the same line as the duomo, central station and Brera district. It’s also a short walk from the Fondazione Prada gallery.
    England, Male, 31-40
  • 10.0

    Superb

    16 Feb 2020
    Fantastic! Not too far from the inner city. Very hip hostel with great free breakfast and dinner. Highly recommend!
    USA, Female, 18-24
  • 10.0

    Superb

    14 Feb 2020
    Very social spot, as there is a club in the basement/adjoined to the hostel. Free breakfast and dinner makes it very easy to meet other people. The place is very clean and well decorate. Would come back again in a heartbeat. Matteo at the front desk is very friendly as well as the rest of their staff.
    USA, Male, 31-40
  • 10.0

    Superb

    13 Feb 2020
    Me and my wife stayed here for 5 nights and had a fabulous time!! All staff are extremely friendly and were always very attentive. The location is perfect as you can just go on the Metro to all the landmark places and there are shops, restaurants and cafes in close proximity. We actually saved quite a bit of money in this trip as breakfast and dinner were included in the price, our favourite being the pasta dishes every night!!! Karaoke was really fun too!!!
    England, Male, 25-30
  • 9.7

    Superb

    29 Sep 2020
    Awesome hostel, great staff, location is good as it's close to a M3 subway station. Free customizable breakfast is also a big plus :)
    France, Male, 25-30
  • 9.4

    Superb

    13 Feb 2020
    Very nice hostel. Free breakfast and dinner! The only hostel I have ever stayed in where they gave me dinner. clean room. clean and comfy bed. clean shower & bathroom. Good location. Can walk to the main cathedral in ~35 minuets or take the metro. Great staff! Very pleased :)
    USA, Female, 18-24
  • 9.1

    Superb

    31 Aug 2020
    Very nice hostel nice staff great, big breakfast. Close to metro easy to get around Milan from. Rooms are a bit bright - only issue. Everything else brilliant.
    England, Male, 18-24
  • 9.1

    Superb

    21 Feb 2020
    My stay here was super fantastic, everything was really clean,the food was super good (!!!), the staff are wicked friendly and the vibe was really welcoming and fun. Also the location is great since it's a quick metro ride from the center,but you get the bonus of not being in the middle of the center with the "chaos". Would definitely stay here again!
    USA, Female, 18-24
  • 8.3

    Fabulous

    10 Feb 2020
    Staff were excellent and always here to help. If you're passing through and/or coming with a freind it's a pretty perfect place but solo travel looking for a social vibe not so much. Also in my time there either the front bar or a neighbouring place were playing loud basey like music until atleast one in the morning even though the notice in kitchen said music goes off/quiet after 11, because of that I struggled to sleep on my last night when I had an early morning flight the next day.
    England, Male, 25-30
  • 8.0

    Fabulous

    12 Feb 2020
    The staff is incredibly helpful and polite, the dinner is really nice but it's impossible to socialise if you don't know Italian
    Bulgaria, Female, 18-24
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Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Foosball
  • Games Room
  • Wi-Fi


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