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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Madama Hostel & Bistrot

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

Madama Hostel & Bistrot is located in a former police station inside a liberty-style building. All furniture has been built entirely with recycled materials.
Our hostel's team have traveled a lot. We know that is not easy to be a backpacker and that's why we do our best to help our guests to enjoy their stay. “Madama sounds like home” is our motto and we live up to this with our large comfy rooms, a warm chill-out area and great staff!
We have bright shared rooms with 4 or 6 beds, all air conditioned with a private bathroom and individual lockers for storage. Free Wi-Fi connection is included as well as a USB charging port and reading lights near each bed. Also, there are private rooms (either with a double two single bed)
Madama is the perfect meeting point between Milan and the travelers. During our aperitivo or our amazing Karaoke you can meet locals and experience the Milanese lifestyle. We also host expositions, handmade/vintage markets, live concerts and much more!
Madama Hostel & Bistrot is 5 minutes walking distance from the underground station Lodi T.I.B.B. To get out of the metro station take the exit on the left toward P.zzle Lodi. Then take the only road going uphill which passes over the railway tracks. Take the first road on the right (Via Brembo) followed by the first left (Via Benaco). You will find us on the corner (look out for our big blue umbrellas!)
Madama Hostel is well connected with the main tourist attractions in city. Piazza Duomo in the city center is only 4 stops away on the metro. The hostel is also situated in an area with good nightlife. Nearby, 10 minutes by foot, you can find the Porta Romana neighborhood that offers a lot of pubs and bars. Too lazy to walk? Don't worry, just below the hostel there is the Ohibò club which offers music, concerts and much more!!

Facilities:
- All en-suite rooms / Air conditioning in the rooms and common areas
- Free Wi-Fi in the rooms and common areas
- 24-hour reception / late check in / no rush / no curfew
- Free generous breakfast
- Free locks / Free lockers
- USB plug close to each bed
- Free linen
- Towels (3 euros upon request)
- Laundry service available
- Well equipped kitchen with free food
- Cozy chill-out room (with foosball / boarding games / TV /PC and musical instruments)
- Free walking tour / Free maps
- Free activities every week (live concert / karaoke / exhibitions / vintage market..)
- Free luggage storage
- Wheelchair friendly
- Children friendly

Madama Hostel & Bistrot's Policies & Conditions:
All the rooms and common areas are non-smoking.
Check in from 14:00
Check out: 11:00 .
Payment upon arrival by cash/credit cards. (we do no accept American express or union pay)
This property may do pre-authorisation before arrival in order to check validity and economic cover of the credit card used for the reservation
Taxes not included - occupancy tax 2.00 EUR per person per night (over 30 years of age)

Cancellation policy: 48 hours before the arrival date View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.5

  • Location 8.2

  • Staff 9.6

  • Atmosphere 9.2

  • Cleanliness 9.2

  • Facilities 9.3


Latest Reviews

  • 10.0

    Superb

    08 Nov 2019
    Segunda vez que me quedo en este hostel y todo perfecto , lo recomiendo 100%. Limpio , seguro , sus empleados muy amables , desayuno y cena incluidos. Seguramente volveré por una tercera vez
    Argentina, Male, 25-30
  • 10.0

    Superb

    29 Oct 2019
    Great hostel! It's easy to get to the downtown via the metro. Very clean and spacious rooms. Great breakfast and buffet dinner included in the price!
    USA, Female, 25-30
  • 10.0

    Superb

    17 Oct 2019
    The hostel is great and really fun. The individual room is big and confortable. The staff is very friendly.
    Italy, Female, 31-40
  • 10.0

    Superb

    05 Oct 2019
    I enjoyed my stay to the fullest. I‘ve never went to a better hostel yet! Everything was clean,safe and the staff was really friendly and gave good advises. There was Breakfast and Dinner included for free with a few vegan options, what I really loved! It was really worth the money. Would recommend it definitly. Met a lot of other nice people there! (I travelled alone there for shopping reasons)
    Switzerland, Female, 18-24
  • 9.7

    Superb

    14 Oct 2019
    Every was amazing. Probably the best hostel in Milan. Breakfast offering could be a bit better, in both quality and spread. But the people are the best :) I felt home.
    India, Female, 25-30
  • 9.4

    Superb

    08 Oct 2019
    Good location. GREAT dinner & breakfast. Bistrot can be loud but this DOES NOT impact the rooms. Bistrot is a great place to hang out. Great mix of locals & hostel patrons. Rooms are large & quiet. Full kitchen is large. Would stay again & I do recommend.
    USA, Female, 41+
  • 9.1

    Superb

    27 Oct 2019
    Great hostel! Prices are very affordable and include free breakfast and dinner. They store luggage for free if you get there early or need to stay late. Love the overall vibe, everyone there was incredibly friendly and helpful. It’s not located in a super exciting area, but the metro is just two blocks away.
    USA, Female, 18-24
  • 8.9

    Fabulous

    10 Oct 2019
    Although expensive and out of the Center of the city this hostel is great. Large rooms that are very clean, nice bathroom (although 2 out of 3 of my showers were cold unfortunately). Cool hangout area, great kitchen you can make use of as well. Breakfast was basic but good and the dinners really exceeded my expectations and were yum! The hostel is only a 5 min walk to the metro (which connects you to the Center). Only thing I didn’t like was that you couldn’t lock the storage under the bunks.
    Australia, Female, 18-24
  • 7.4

    Very Good

    15 Oct 2019
    This was a great place to stay in Milan. I would be aware though that there is a cafe/bar which seems to be open until very late at night/early mornings. We had a room in level 1 facing with outside of the building and every night could hear noises until 2am. If you aren’t fussed by loud noises and don’t need to get a super good nights rest this place is great. I guess it is more of a party hostel than a hotel, which isn’t an issue at all for those who want that kind of experience.
    Australia, Female, 25-30
  • 7.4

    Very Good

    12 Oct 2019
    We stayed on a Saturday night and it was extremely loud! Warning do not stay here if you want a good night’s sleep. Overall near the train station and Prada museum. Somewhat clean but the hot water in the shower didn’t work.
    Australia, Female, 25-30
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Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Foosball
  • Games Room
  • Pool Table
  • Wi-Fi


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