Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Madama Hostel & Bistrot

Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

Madama Hostel & Bistrot is a design and eco-friendly hostel with an alternative artistic bistrot located in a former police station inside a liberty-style building

Street Art is part of Madama: the rooms are adorned with custom murales and works of art everywhere, transforming it into a one-of-a-kind museum that has earned a place on the MAUA list, an open air museum of street art of Milan. On the last Sunday of every month we run a series of guided tours to introduce everyone to the murales outside and inside the hostel. Each month we also host temporary exhibitions by emerging artists.

Madama Hostel & Bistrot is eco-friendly paying the greatest attention to environmental sustainability: all the amazing furnitures in the rooms and the bar are made in recycled materials, single-use plastic is banned, we really put efforts to focus on waste sorting, offering also free of charge purified water to our guests and customers. We also have green partners with whom we work to raise awareness among guests and locals about resources and protecting the environment.

Our motto is "Sounds like home" and we live up to this with our large comfy rooms, a warm chill-out area and great staff, doing our best to help our guests to enjoy their stay.

Madama is the perfect meeting point between Milan and the travelers. During our amazing saturday night Karaoke you can meet locals and experience the Milanese lifestyle. We also host expositions, handmade/vintage markets, live concerts and much more!

We have bright shared rooms with 4, 6 or 8 beds and private rooms either with double bed or two single beds, all air conditioned with a private bathroom and individual lockers for storage.
Free Wi-Fi connection is included as well as an USB charging port and reading lights near each bed.

Facilities include a shared kitchen and there is a bistrot on site.

Our free generous breakfast à la carte offers various sweet and salty items, cold and hot drinks.

Madama Hostel & Bistrot is 5 minutes walking distance from the underground station Lodi T.I.B.B. To get out of the metro station take the exit on the left towards Piazzale Lodi, then take the only road going uphill which passes over the railway tracks. Take the first road on the right (Via Brembo) followed by the first on the left (Via Benaco), you will find us on the corner (look out for our big blue umbrellas)
Madama is well connected with the main tourist attractions in the city, Piazza Duomo in the city center is only 4 stops away by metro (8 minutes) while the Naviglio Grande canal is 2.2 miles away.

We are also situated in an area with good nightlife: nearby, 5 minutes by foot, you can find the Fondazione Prada Museum and 10 minutes by foot is located Porta Romana neighbourhood which offers a lot of pubs and bars.

Linate Airport can be reached in a 20-minute drive from the property.


We are prepared and ready to host you in accordance with the Italian Health Ministry guidelines.

Members of the staff wear masks and guests registration will require temperature measurement.
Room keys are carefully disinfected and hand sanitising products are provided in each floor and common areas.

Signs and visual markings are installed everywhere to explain and remind social distancing.

Our shared rooms are very large and beds are correctly distanced both in height and width, in order to maintain the requested distancing.

All the hostel cleaning follows strict procedures and frequent specific cleaning sessions, as well as the airing of the rooms. Disinfection is carried out using alcohol-based disinfectant with a concentration of at least 70% alcohol. View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 9.4

  • Location 8.4

  • Staff 9.6

  • Atmosphere 9.2

  • Cleanliness 9.1

  • Facilities 9.0

Latest Reviews

  • 10.0


    24 Oct 2021
    Fault less. Lovely old building, which is a museum of some sort and a bistro. Staff are very friendly and welcoming. I had a 7am flight, they had a pre made breakfast ready for me to go at 5am. Can’t thank them enough!
    England, Male, 18-24
  • 10.0


    11 Sep 2021
    I loved staying at Madama Hostel! Very friendly and open-minded staff, great service and food! If I ever come back to Milan, I will stay at Madama!
    Poland, Male, 18-24
  • 10.0


    11 Sep 2021
    I don’t have so much experience with hotels, but honestly I don’t see any problem in this one. It was a great value for what they give you… And the staff was always lovely. I stay 3 days there and I really appreciate it! It is near to the metro station.
    Brazil, Female, 25-30
  • 10.0


    08 Sep 2021
    BEST HOSTEL! Vibes, food, location…
    Finland, Female, 31-40
  • 9.7


    25 Oct 2021
    Loved the atmosphere at Madama, with murals from various artists around the building, amazing food and live music. And it was just a short subway ride from the city’s attractions.
    Canada, Female, 18-24
  • 9.7


    24 Sep 2021
    I have been to many hostels but Madama triumphs them all. From the beginning, when my flight got cancelled for one day they happily made adjustments so my stay gets extended. While checking in they ask for your preference for breakfast and that's what exactly you get For lunch and dinner , you get 20% discount.Btw, their bistro gets pretty crowded not only on weekends but also on weekdays. Other facilities are just good. They don't give you any chance for complaints. Thank you for amazing stay.
    India, Couple, 25-30
  • 9.4


    10 Sep 2021
    Had such a great time! The hostel was very nice and it was very easy to make friends. I especially want to thank the staff, they were incredibly kind, accommodating, and helpful. Not only did they give me great recommendations, but when i was running super late for my train, one of the staff members came outside to my taxi driver and explained in Italian that I really needed to get to the train station fast. Thank you so much!
    USA, Female, 18-24
  • 8.9


    23 Oct 2021
    The staff was helpful and the fellow travellers were a huge mix, from doctors to cheifs but were all very fun.
    Ireland, Male, 18-24
  • 8.6


    24 Sep 2021
    Madama is a great place to stay to Milan. In general the prices in the city are a little expensive so the price to stay here was very fair. The staff was VERY nice and helpful. It is a great place to stay to make friends and experience a good atmosphere. If you stay here you must be comfortable taking the metro (which is very easy in Milan) because it is the only way to access the city center. Had a great stay here! (female traveling alone and felt safe and comfortable)
    USA, Female, 18-24
  • 6.0


    08 Sep 2021
    Do NOT use this in the winter. The windows are single glazed and with a nice draft if it happens that you have a bed next to the window. There is an electrical outlet with a usb and plug but for mine only the usb was working (the other was making a flame). The restaurant next to the hostel shares the interior courtyard with the hostel and if you want to quickly rest after you get there the noise of constant bottles being thrown out/broken will not let you rest.
    Romania, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Foosball
  • Games Room
  • Wi-Fi