Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Madama Hostel & Bistrot

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

Madama Hostel & Bistrot is located in a former police station inside a liberty-style building. All furniture has been built entirely with recycled materials.
Our hostel's team have traveled a lot. We know that is not easy to be a backpacker and that's why we do our best to help our guests to enjoy their stay. “Madama sounds like home” is our motto and we live up to this with our large comfy rooms, a warm chill-out area and great staff!
We have bright shared rooms with 4 or 6 beds, all air conditioned with a private bathroom and individual lockers for storage. Free Wi-Fi connection is included as well as a USB charging port and reading lights near each bed. Also, there are private rooms (either with a double two single bed)
Madama is the perfect meeting point between Milan and the travelers. During our aperitivo or our amazing Karaoke you can meet locals and experience the Milanese lifestyle. We also host expositions, handmade/vintage markets, live concerts and much more!
Madama Hostel & Bistrot is 5 minutes walking distance from the underground station Lodi T.I.B.B. To get out of the metro station take the exit on the left toward P.zzle Lodi. Then take the only road going uphill which passes over the railway tracks. Take the first road on the right (Via Brembo) followed by the first left (Via Benaco). You will find us on the corner (look out for our big blue umbrellas!)
Madama Hostel is well connected with the main tourist attractions in city. Piazza Duomo in the city center is only 4 stops away on the metro. The hostel is also situated in an area with good nightlife. Nearby, 10 minutes by foot, you can find the Porta Romana neighborhood that offers a lot of pubs and bars. Too lazy to walk? Don't worry, just below the hostel there is the Ohibò club which offers music, concerts and much more!!

- All en-suite rooms / Air conditioning in the rooms and common areas
- Free Wi-Fi in the rooms and common areas
- 24-hour reception / late check in / no rush / no curfew
- Free generous breakfast
- Free locks / Free lockers
- USB plug close to each bed
- Free linen
- Towels (3 euros upon request)
- Laundry service available
- Well equipped kitchen with free food
- Cozy chill-out room (with foosball / boarding games / TV /PC and musical instruments)
- Free walking tour / Free maps
- Free activities every week (live concert / karaoke / exhibitions / vintage market..)
- Free luggage storage
- Wheelchair friendly
- Children friendly

Madama Hostel & Bistrot's Policies & Conditions:
All the rooms and common areas are non-smoking.
Check in from 14:00
Check out: 11:00 .
Payment upon arrival by cash/credit cards. (we do no accept American express or union pay)
This property may do pre-authorisation before arrival in order to check validity and economic cover of the credit card used for the reservation
Taxes not included - occupancy tax 2.00 EUR per person per night (over 30 years of age)

Cancellation policy: 48 hours before the arrival date View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.6

  • Location 8.3

  • Staff 9.6

  • Atmosphere 9.2

  • Cleanliness 9.2

  • Facilities 9.2

Latest Reviews

  • 10.0


    24 Aug 2019
    I love this hostel! Their staff are some of the friendliest I have come across. The bar downstairs is really fun and they have included breakfast and dinner. The rooms are clean, fully equipped with everything you need and there is AC.
    Australia, Female, 18-24
  • 10.0


    14 Aug 2019
    Yes yes yes!! Really good place and awesome breakfast!
    Mexico, Male, 25-30
  • 9.7


    12 Sep 2019
    What a awesome hostel! The atmosphere and the events that they have in the evenings are a must. You have a nice mix of locals and people from the hostel. And the staff gave me really good tips what to do and see in Milan, so thankfull for their help. Such a great people. Highly recommend visiting this one when saying in Milan. For sure I'm coming back one day. The beds are also comfortable and the rooms have nice design. Good facilities to cook or just hang out and plan your next trip.
    Finland, Female, 25-30
  • 9.4


    10 Sep 2019
    great hostel! super clean and cute. stayed just for one night before heading to the airport but seamed like the kind of place where you could spend some time and meet people. the breakfast and dinner where nothing special but totally edible. the cafe had good beers coffee and croissants. i didnt explore the neighborhood very much but if's super close to the metro which is easy to use and takes you all around the city
    USA, Female, 18-24
  • 9.4


    04 Sep 2019
    Perfect place!
    Egypt, Male, 18-24
  • 9.4


    31 Aug 2019
    Highly recommend! The set up was perfect for a hostel, ample storage, very comfy beds, spacious dorms and clean. But beyond that there was atmosphere and also a chance to hang out with locals (who also drink at the bar and dine at the restaurant). The free breakfast was one of the best I’d had but this was the only hostel I’d been at with free dinner too and it was epic! They’ve got something special going here.
    New Zealand, Female, 25-30
  • 9.4


    20 Aug 2019
    Absolutely wonderful staff! Very lively. I kind of wished I had stayed there longer than one night tbh. Everyone was super friendly and the night seemed quite lively with a mix of locals and hostelers. In close proximity to il duomo which is great. Kind of confusing to get there though. Once you exit the metro, cross the bridge on the left and turn to your right (once you get to the bar and tabaccheria) and then your left again. You won’t regret booking here
    Canada, Female, 25-30
  • 9.1


    09 Sep 2019
    Very clean rooms. The lady at reception was helpful and friendly. We had a problem with the check out (overslept) and they were comprehensive. It's a 5 minutes walk to the train station and there is a restaurant inside the hostel, breakfast included and nice food. I would definitely stay there another time.
    Brazil, Female, 25-30
  • 8.9


    12 Aug 2019
    This hostel was amazing! I really enjoyed my time there. Being in Milan during the summertime it can get really hot but with the air conditioning I was even freezing during the night which was amazing. I’m so glad I stayed here! Would highly recommend!
    USA, Female, 18-24
  • 8.3


    24 Aug 2019
    Generally I really liked this hostel and would definitely go back, but not as a solo traveller. Because the bistro is always full with locals, its difficult to know who else is a hostel guest (and as a solo traveller, its nice to meet other solo travellers too!), so there's not much of an atmosphere in the evenings. Either way, the room and bathroom was really big, and really clean. The hostel also offers free breakfast and dinner and overall thought the hostel was really good value for money!
    England, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Foosball
  • Games Room
  • Pool Table
  • Wi-Fi