Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Madama Hostel & Bistrot

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

Madama Hostel & Bistrot is located in a former police station inside a liberty-style building. All furniture has been built entirely with recycled materials.
Our hostel's team have traveled a lot. We know that is not easy to be a backpacker and that's why we do our best to help our guests to enjoy their stay. “Madama sounds like home” is our motto and we live up to this with our large comfy rooms, a warm chill-out area and great staff!
We have bright shared rooms with 4 or 6 beds, all air conditioned with a private bathroom and individual lockers for storage. Free Wi-Fi connection is included as well as a USB charging port and reading lights near each bed. Also, there are private rooms (either with a double two single bed)
Madama is the perfect meeting point between Milan and the travelers. During our aperitivo or our amazing Karaoke you can meet locals and experience the Milanese lifestyle. We also host expositions, handmade/vintage markets, live concerts and much more!
Madama Hostel & Bistrot is 5 minutes walking distance from the underground station Lodi T.I.B.B. To get out of the metro station take the exit on the left toward P.zzle Lodi. Then take the only road going uphill which passes over the railway tracks. Take the first road on the right (Via Brembo) followed by the first left (Via Benaco). You will find us on the corner (look out for our big blue umbrellas!)
Madama Hostel is well connected with the main tourist attractions in city. Piazza Duomo in the city center is only 4 stops away on the metro. The hostel is also situated in an area with good nightlife. Nearby, 10 minutes by foot, you can find the Porta Romana neighborhood that offers a lot of pubs and bars. Too lazy to walk? Don't worry, just below the hostel there is the Ohibò club which offers music, concerts and much more!!

- All en-suite rooms / Air conditioning in the rooms and common areas
- Free Wi-Fi in the rooms and common areas
- 24-hour reception / late check in / no rush / no curfew
- Free generous breakfast
- Free locks / Free lockers
- USB plug close to each bed
- Free linen
- Towels (3 euros upon request)
- Laundry service available
- Well equipped kitchen with free food
- Cozy chill-out room (with foosball / boarding games / TV /PC and musical instruments)
- Free walking tour / Free maps
- Free activities every week (live concert / karaoke / exhibitions / vintage market..)
- Free luggage storage
- Wheelchair friendly
- Children friendly

Madama Hostel & Bistrot's Policies & Conditions:
All the rooms and common areas are non-smoking.
Check in from 14:00
Check out: 11:00 .
Payment upon arrival by cash/credit cards. (we do no accept American express or union pay)
This property may do pre-authorisation before arrival in order to check validity and economic cover of the credit card used for the reservation
Taxes not included - occupancy tax 2.00 EUR per person per night (over 30 years of age)

Cancellation policy: 48 hours before the arrival date View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.6

  • Location 8.1

  • Staff 9.6

  • Atmosphere 9.0

  • Cleanliness 9.2

  • Facilities 9.3

Latest Reviews

  • 10.0


    16 Feb 2020
    Fantastic! Not too far from the inner city. Very hip hostel with great free breakfast and dinner. Highly recommend!
    USA, Female, 18-24
  • 10.0


    14 Feb 2020
    Very social spot, as there is a club in the basement/adjoined to the hostel. Free breakfast and dinner makes it very easy to meet other people. The place is very clean and well decorate. Would come back again in a heartbeat. Matteo at the front desk is very friendly as well as the rest of their staff.
    USA, Male, 31-40
  • 10.0


    13 Feb 2020
    Me and my wife stayed here for 5 nights and had a fabulous time!! All staff are extremely friendly and were always very attentive. The location is perfect as you can just go on the Metro to all the landmark places and there are shops, restaurants and cafes in close proximity. We actually saved quite a bit of money in this trip as breakfast and dinner were included in the price, our favourite being the pasta dishes every night!!! Karaoke was really fun too!!!
    England, Male, 25-30
  • 9.4


    13 Feb 2020
    Very nice hostel. Free breakfast and dinner! The only hostel I have ever stayed in where they gave me dinner. clean room. clean and comfy bed. clean shower & bathroom. Good location. Can walk to the main cathedral in ~35 minuets or take the metro. Great staff! Very pleased :)
    USA, Female, 18-24
  • 9.1


    21 Feb 2020
    My stay here was super fantastic, everything was really clean,the food was super good (!!!), the staff are wicked friendly and the vibe was really welcoming and fun. Also the location is great since it's a quick metro ride from the center,but you get the bonus of not being in the middle of the center with the "chaos". Would definitely stay here again!
    USA, Female, 18-24
  • 8.6


    10 Feb 2020
    Ok so I was really keen to stay here as it looked a really cool spot, after the stay I'm having mixed feelings. The hostel is amazing, artwork on the walls I loved. I was there 2 nights, staff could not have been more friendly food was great, showers good. Location is decent, close to Loti Tibb metro. Maybe was by chance but ended up in mixed dorm with an older crew in 30s who weren't very sociable, always in bed early, so I didn't really get to meet new people which turned me off the future
    Ireland, Male, 31-40
  • 8.6


    09 Feb 2020
    In Milan there is no better place to stay all things considered. Convenient location, friendly staff, eco-friendly, true and good breakfast and dinner included, clean, all rooms ensuite, plus more. Like the fact so many locals frequent the place for coffee, meals and drinks. Lively but not uncomfortable party atmosphere. Highly recommend.
    USA, Male, 41+
  • 8.3


    10 Feb 2020
    Staff were excellent and always here to help. If you're passing through and/or coming with a freind it's a pretty perfect place but solo travel looking for a social vibe not so much. Also in my time there either the front bar or a neighbouring place were playing loud basey like music until atleast one in the morning even though the notice in kitchen said music goes off/quiet after 11, because of that I struggled to sleep on my last night when I had an early morning flight the next day.
    England, Male, 25-30
  • 8.3


    08 Feb 2020
    Very friendly staff and very safe hostel and great dinner and breakfast!
    USA, Female, 18-24
  • 8.0


    12 Feb 2020
    The staff is incredibly helpful and polite, the dinner is really nice but it's impossible to socialise if you don't know Italian
    Bulgaria, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Foosball
  • Games Room
  • Pool Table
  • Wi-Fi