Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Additional Info:

We have adjoining ocean front suites for maximum 18 ppl, a large dorm for 18 ppl, 5 privates rooms with ac, internet, patio, ocean front hotel and hostel, restaurant, bars and shops near the hotel. We have kayaks for rent, paddle board, bikes, snorkel, tours in the hotel, meals delivery, ATM, parking lot, souvenir stores, jewelry store, ice cream & vegan smoothie shop. Cigar lounge, pharmacy, taxi stop, bus stop, colectivo stop, minigolf, connection with Costa Maya Dolphin Discovery, and Costa Maya Mayan Kingdom water park, direct connection with hotels in Bacalar and Tulum, and transportation between Cancun, Playa del Carmen, Tulum, Bacalar, Chetumal and Riviera Maya, and Belize.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

The hotel is located on beach front of the malecón of Mahahual and features a variety of rooms with Free WiFi, air conditioning**. Suites includes a private bathroom with a shower and toilet and , we have one of the best sea views in Costa Maya.Mahahual The Hotel also has an MEXICAN restaurant

Mayan garden restaurant is open from 7:00 to 23:00 and serves mayan Chinese and seafood cuisine.

we are located approximately 5 m from the main entrance of Mahahual and costa Maya

A dive center where visitors can rent scuba-diving equipment and inquire about underwater excursions is located about 500 m from the property.

The Laguna Bacalar is about less than an hour drive from the hotel, and visitors can find the Chacboben archaeological site within an hour drive.

This property has Ocean Front Suites for couples or large families located in the hotel.

Couples in particular like the location and the service!

We speak your language! View House Rules

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Reviews & Ratings

  • Value For Money 8.7

  • Security 9.2

  • Location 9.6

  • Staff 9.1

  • Atmosphere 7.6

  • Cleanliness 8.1

  • Facilities 8.2

Latest Reviews

  • 10.0


    27 May 2021
    BBQ chicken in restaurant
    Ireland, Mixed Group, 31-40
  • 10.0


    30 Apr 2021
    Amazing location! Very cool vibe. It was more of a hotel than hostel.
    USA, Female, 25-30
  • 9.7


    14 Oct 2021
    I had a very nice stay. The hostel is located on the beach (like everything in Mahahual). The room was spacious, and the locker could hold my entire luggage, which was impressive. The only inconvenience was that the kitchen (including the water fountain) was closed at 11pm, and there was no air conditioning in the room until 10pm, and then only if there were 5 guests present. WiFi was strong enough to have a call, but only right at the reception.
    Hungary, Female, 31-40
  • 9.7


    30 Dec 2020
    One should put up a sign in the bathroom instructing people on how to flush the manual plastic-handled urinals. I figured it out but many people don't and it leaves the smell of old urine wafting through the bathrooms and a few people cleaning up after everyone else!
    USA, Male, 18-24
  • 9.4


    05 Oct 2021
    Had a great stay here! The worker and owner were soo nice and cool, very friendly and helpful. I would definitely recommend staying here when in Mahahual, it's also literally right on the beach, has hot water, a kitchen, and AC, everything you could need. Great atmosphere to meet people too, there wasn't a lot of people staying, but everyone who was there was really friendly.
    USA, Male, 25-30
  • 9.1


    17 Sep 2021
    I was impressed with the quality of the 18-bed dorm, it was spacious, the beds were comfortable and the temperature just right at night. The receptionist was really helpful and the location just perfect opposite the beach.
    England, All Female Group, 18-24
  • 8.3


    15 Apr 2021
    To add a couple of things , I went there not in a high vacacional season, but for me there not enough bathrooms . You have a great backyard you can do some activities to create a better atmosphere
    Mexico, Male, 31-40
  • 7.4

    Very Good

    27 Jun 2021
    The hotel is in a great place and the staff are really nice but it currently is not very comfortable to be here. There is an ocean plant, sargazo, piling up at the beaches in the area and it is rotting. The decomposition is so advanced and the amount of this plant is so much, that it is overtaking this paradise and destroying the experience here. The smell is so pungent and it is very strong inside the hotel and rooms, including those that have AC. Also, the hostel bed area have no AC.
    USA, Male, 25-30
  • 6.9


    02 Feb 2021
    BED BUGS !! The bed number 14 in the dorm has BED BUGS. That's really nasty. You should get rid of that old mattress...once you got bed bugs there is really nothing to do. Another guy in the dorm was also complaining about that. So the bed number 14 is not the only bed with this issue.Other than that is just an average hostel (it's just a dormitory, nothing special). Great position on the beach. Maybe just 2-3 showers (and 1 WC) for 18 people are not enough(long queues for showers).
    Italy, Male, 31-40
  • 6.3


    03 Aug 2021
    Bathroom areas were very run down dirty and broken but the bedroom area was clean and comfortable. Beach fronted and lovely location
    England, Male, 31-40
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  • Free Parking
  • Free WiFi
  • BBQ
  • Bicycle Parking
  • Ceiling Fan
  • Common Room
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hot Showers
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Towels Not Included
  • Utensils
  • 24 Hour Security
  • Bicycle Hire
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Games Room
  • Wi-Fi