Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

We have 7 spacious and brand new rooms fully equipped with ventilators, quiet air-conditioning, television, cable, security box, closets & Wi-Fi.

The hospitality and excellent service levels is a distinctiveness that will make you feel as you well deserve.

In the mornings we have cafeteria services for you to enjoy a delicious breakfast .

We have on site Concierge services provided by Maya Zone, to ensure you have a full selection of activities at your disposal.

Wi-Fi for your personal computer or if you wish we have computers in the reception area

Rooms have a security box for your valuables.

check in: 14:00
check out: 12:00
credit cards not accepted
cancellation policy 48 hours
+9 pax group bookings not accepted View House Rules

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Reviews & Ratings

  • Value For Money 8.7

  • Security 10.0

  • Location 9.3

  • Staff 8.0

  • Atmosphere 9.3

  • Cleanliness 10.0

  • Facilities 8.7


Latest Reviews

  • 10.0

    Superb

    08 Nov 2016
    This was by far the best hostel I have had the pleasure of staying. From the moment we walked in, my guest and I were treated with so much hospitality and genuine care. The room was spacious and clean and the restaurant located below was delicious.
    USA, Female, 25-30
  • 9.7

    Superb

    14 Dec 2018
    The pictures do not do this gorgeous place justice. I felt like I walked into a magical dream world inside, lots of beautiful decorations and the building itself is lovely. The room was a good size, huge bed, with a minibar. The shower was a bit weak and not very hot but otherwise I enjoyed my stay here and the restaurant connected is so delicious and accommodating. I only wish the receptionist would have showed me around a bit more, I feel like I missed out on parts of the property.Will be back
    USA, Couple, 18-24
  • 9.1

    Superb

    06 Dec 2018
    Loved this place and the vibe here. Very quaint, everything in costa maya a bit pricey to me now, since I hadn’t been back here in 15 years. Used to come 20 years ago and Tulum was a very different place. It ended up being the cheapest place I stayed at and my favorite of 4 places I stayed at. Good food downstairs. There was a smell of smoke and apparently the people before us smoked in the room even though it clearly states not to. Not a big deal for us but might bother sensitive people .
    USA, Female, 41+
  • 8.6

    Fabulous

    06 Dec 2018
    The hotel is very nice with clean comfortable rooms, nice upstairs patio and close proximity to Tulum town (not to be confused with the beach or Mayan ruin site). The only thing less than perfect was that the manager was VERY strict about not letting us check in before 3:00 PM even though the ad said 2:00 PM and we were pretty sure the room was empty. It meant leaving our bags behind the desk and just killing time for a few hours waiting for a room to change in and get beach supplies.
    USA, Male, 41+
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Facilities

Free
  • Free Internet Access
  • Free Parking
General
  • Air Conditioning
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Hair Dryers
  • Safe Deposit Box
Services
  • Internet Access
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Minibar
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • Wi-Fi


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