Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
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Property Description

Malibu Hostel provides dorm room as well as private room. Free wifi features the whole property. Our friendly staff is always there to help you.

The private Bungalows are equipped with a private bathroom, queen sized beds, ceiling fan, large mosquito net and private patio with views of either the beach or the garden.

The dormitory rooms are air-conditioned and guests have access to a shared bathroom fitted with a hot shower and will have an assigned personal locker during their stay.

Guests can enjoy various activities in the surroundings, including snorkeling, diving and hiking. Malibu has an array of activities on the site of the hostel grounds including beach volleyball, beach bar and international restaurant.

***Property Policies & Conditions:
1. Cancellation policy: 3 days before arrival.
2. Check in from 14:00 to 21:00.
3. Check out before 11:30 am.
4. Payment upon arrival by cash. Credit card is accepted.
5. Reception working hours 09:00-21:00.
6. No age restriction.
7. Taxes included.
8. Breakfast not included.
9. No pets.
10. No curfew.
11. No Smoking in the room. View House Rules

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Reviews & Ratings

  • Value For Money 6.5

  • Security 5.9

  • Location 8.0

  • Staff 4.9

  • Atmosphere 6.3

  • Cleanliness 5.6

  • Facilities 6.5


Latest Reviews

  • 9.1

    Superb

    13 Mar 2020
    Apart from the very grumpy staff, loved the place. Right on the beach, really good food (but slow service), and next to Longset Pier. Dorms are basic but perfect, and right on the beach. You get a fan which is good and it’s windy so not too hot. Would defo stay again
    England, Female, 18-24
  • 7.4

    Very Good

    18 Feb 2020
    Literally the only downfall I have is how slow the staff are. I had to remind them 3 times I’d ordered a drink and got it 40 mins later (they don’t have customer service like we do in the UK, it’s at Asian speed).. aside from that it’s perfectly located right on 4K beach. I booked in for 2 nights and ended up staying for 5. Food is OK, slightly overpriced but as is everything on an island. Would definitely return, Koh Rong is Paradise!
    England, Female, 25-30
  • 6.6

    Good

    10 Jun 2019
    Super chill vibe at this hostel. Unfortunately there was work going on during my stay so a lot of noise during the day. Also its quite expensive for food
    Scotland, Male, 18-24
  • 6.6

    Good

    11 May 2019
    I was at the hostel with a fun group so I enjoyed my experience overall. The vibe was quite good and I’d been recommended it by a close friend so it was nice to think we’d been to the same place. However... the staff are rude and dismissive (except for Sam) and it is WAYYY too overpriced at $7 a night. It is not very clean, we weren’t given a towel or a blanket and the loos and showers were quite gross. With some better cleaning and more staff like Sam it’d be better. Beach was peng!
    England, Female, 18-24
  • 6.0

    Good

    28 Feb 2020
    Biggest disappointment was during check-in when they charged us more than expected - their website fees. No arguing helped - they just insisted that website paid them less than their room rate and we must cover the difference. Amount was not big, but still left very bad impression. I wonder how many people just don't realise they overpay. Everything else was ok. Deluxe rooms are good, but quite far from main area.
    Latvia, All Male Group, 31-40
  • 5.7

    Rating

    12 May 2019
    Staff is rude, the place is not clean, and i booked room with ac but got without. Not recommended.
    Israel, Male, 18-24
  • 5.7

    Rating

    01 May 2019
    Huge rat problem, staff found it funny when I told them they ate through my bag and chargers. There was no running water in my room for 2 days and the food was average as. The vibe here was good though. Would recommend somewhere else to stay.
    New Zealand, Female, 18-24
  • 5.4

    Rating

    11 Jun 2019
    I booked two nights, wanted to leave straight away. These are sheds on stilts, which involves having a LOT of mosquitoes in the room, you would think you would be provided with a net but your not. There is no AC as advertised just a fan with each bed. Safes don’t close properly. If all of these factors were improved, I’d recommend but it is need of an overhaul.
    England, Male, 18-24
  • 4.3

    Rating

    10 Nov 2019
    The stuff was really bad. They didn’t listened to our problem and didn’t try to help us. The beach is perfect but except it it’s just not good hostel.
    Israel, Female, 18-24
  • 2.9

    Rating

    06 Mar 2020
    The staff is horrible. Not nice. We had a mouse in the room every day . The food is expensive and the value is bad
    Israel, Female, 18-24
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Facilities

Free
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • BBQ
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
Services
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • Nightclub


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