Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Mallki Hostel is your home away from home in the beautiful city of Cuenca, offering a relaxed and comfortable environment to meet fellow backpackers and travellers.
Our British-Ecuadorian hostel is perfectly located to explore all that Cuenca has to offer. Just 5-10 minutes’ walk away you can find the main square, historic centre, markets, football stadium, river walks, parks, bars, cafes and restaurants. We are close enough to walk, but far enough away for a peaceful night’s sleep.
Our shared dorm rooms feature cosy, curtained beds for your comfort and privacy, and power outlets inside the lockers so you can leave your devices charging safely overnight or during the day.
Our delicious and filling homecooked breakfast (vegan option available) is included and we have a fully equipped, shared kitchen, open for your use 24 hours a day. We also have a selection of fresh, organic vegetables for sale, including homegrown lettuce, tomatoes, chilli peppers, and more, available straight from the garden.
With our 24 hour reception and free bag storage for guests, you can wait for your bed or your bus in our common areas, which include a cosy reading nook, a balcony and beautiful garden. (Please let us know if you will be arriving early.)
We have loads of information and advice about hiking routes in the nearby, picturesque, Cajas National Park, and rubber boots to protect you from the mud. We also have some camping equipment available for rent.
Check in : 1pm. Check out : 11am. Please contact us to enquire about early check in or late check out and let us know if you will be arriving early.
Payment by cash or PayPal only – to be made on arrival
•Beds with curtains
•Lockers with charging outlets for peace of mind (padlocks available to buy from reception)
•Breakfast included (vegan option available)
•Friendly owners with excellent local knowledge
•Fully equipped open kitchen
•Fresh organic vegetables for sale
•Free WiFi throughout the property
•Smoke shop (tobacco / filters / papers)
•Table football
•Excellent location
•24 hour reception
•Boots to borrow for Cajas National Park
•Camping equipment for hire
•Recommended list of vegetarian / vegan restaurants in the city
•Hot water
•Laundry service
•Book exchange
•Information about Cuenca / Cajas National Park /
•Hair dryer

Pet friendly.
Pets are allowed in private rooms and common areas with their owners. Ask at reception for pet-sitting services. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.4

  • Security 9.1

  • Location 9.2

  • Staff 9.7

  • Atmosphere 9.0

  • Cleanliness 8.7

  • Facilities 8.5

Latest Reviews

  • 10.0


    05 Nov 2019
    Really easy to meet people. Pancakes and fruit for breakfast are amazing! Perfect location and quirky spot.
    Scotland, Female, 25-30
  • 10.0


    18 Oct 2019
    Nice beds and common areas. Very social environment for both English and Spanish speakers.
    USA, Male, 25-30
  • 10.0


    11 Sep 2019
    Great hostel! Homely feel, super friendly and helpful staff, great location and the owners are lovely people. Also, best breakfast of any hostel I've been in. Delicious pancakes with fruit and good coffee! Thanks guys.
    Ireland, Male, 25-30
  • 9.7


    01 Oct 2019
    The owners of the hostel are great. It's a good place to relax and hang out with other travelers. It's a short walk into the center and is not a party hostel, but it is easy to make friends with other travelers here.
    USA, Male, 25-30
  • 9.7


    25 Sep 2019
    Loved this hostel. The owners are very present and also helpful. They explained the hike in cajas very well. There is a great social atmosphere too. Located in a quiet neighborhood next to the center. If you go to cuenca choose this hostel. Only bad is The from gate is always open. They should lock it
    USA, All Female Group, 18-24
  • 9.7


    21 Sep 2019
    Great hostel, nice laid back vibe. All the staff there were very kind and helpful. Excellent pancake breakfast. Recommend to anyone staying in Cuenca!
    Canada, Male, 25-30
  • 9.1


    26 Sep 2019
    Lovely helpful staff and a great atmosphere, the people staying were all very sociable and the common areas are nice! The wifi is good and the breakfast was delish! Really appreciated being able to use to common areas and store out bags after checkout. The only negative I have is about the beds, they were uncomfortable. The mattresses felt old and saggy and the pillows were full of lumps.
    England, Female, 25-30
  • 9.1


    04 Sep 2019
    This is a great location, close to the central part of the city yet still in a quiet neighborhood. Beds have curtains, staff (owners) are great people and super friendly, pancakes for breakfast are delicious!
    Canada, Male, 31-40
  • 8.9


    28 Sep 2019
    Overall enjoyed my stay here and would stay here again. Cons: bed wasn't comfortable and caved inwards, not enough bathrooms. Pros: excellent atmosphere, very helpful staff, great breakfast. I met some great people at the hostel. A little bit further away from the center but still only ~10min walk.
    USA, Female, 25-30
  • 8.0


    18 Sep 2019
    Chill hostel with a friendly vibe with a helpful staff and delicious pancake breakfast.
    USA, Male, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Sauna
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Foosball
  • Games Room
  • Wi-Fi