Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Mallki Hostel is your home away from home in the beautiful city of Cuenca, offering a relaxed and comfortable environment to meet fellow backpackers and travellers.
Our British-Ecuadorian hostel is perfectly located to explore all that Cuenca has to offer. Just 5-10 minutes’ walk away you can find the main square, historic centre, markets, football stadium, river walks, parks, bars, cafes and restaurants. We are close enough to walk, but far enough away for a peaceful night’s sleep.
Our shared dorm rooms feature cosy, curtained beds for your comfort and privacy, and power outlets inside the lockers so you can leave your devices charging safely overnight or during the day.
Our delicious and filling homecooked breakfast (vegan option available) is included and we have a fully equipped, shared kitchen, open for your use 24 hours a day. We also have a selection of fresh, organic vegetables for sale, including homegrown lettuce, tomatoes, chilli peppers, and more, available straight from the garden.
With our 24 hour reception and free bag storage for guests, you can wait for your bed or your bus in our common areas, which include a cosy reading nook, a balcony and beautiful garden. (Please let us know if you will be arriving early.)
We have loads of information and advice about hiking routes in the nearby, picturesque, Cajas National Park, and rubber boots to protect you from the mud. We also have some camping equipment available for rent.
Check in : 1pm. Check out : 11am. Please contact us to enquire about early check in or late check out and let us know if you will be arriving early.
Payment by cash or PayPal only – to be made on arrival
•Beds with curtains
•Lockers with charging outlets for peace of mind (padlocks available to buy from reception)
•Breakfast included (vegan option available)
•Friendly owners with excellent local knowledge
•Fully equipped open kitchen
•Fresh organic vegetables for sale
•Free WiFi throughout the property
•Smoke shop (tobacco / filters / papers)
•Table football
•Excellent location
•24 hour reception
•Boots to borrow for Cajas National Park
•Camping equipment for hire
•Recommended list of vegetarian / vegan restaurants in the city
•Hot water
•Laundry service
•Book exchange
•Information about Cuenca / Cajas National Park /
•Hair dryer

Pet friendly.
Pets are allowed in private rooms and common areas with their owners. Ask at reception for pet-sitting services. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.3

  • Security 9.1

  • Location 8.8

  • Staff 9.6

  • Atmosphere 9.1

  • Cleanliness 8.4

  • Facilities 8.3

Latest Reviews

  • 10.0


    03 Oct 2020
    I have stayed at this hostel three or four times over the last few months, I wouldn't look to stay anywhere else in cuenca. The hostel has a great location which is quiet and very close to the centre of the city. The owner, and his wife are always happy to help with any queries I or any of my friends have had. The hostel is clean and is great value for money.
    England, Male, 31-40
  • 10.0


    21 Sep 2020
    Awesome hostel. Cool place to hang out. Owners are super nice and will help you get to know Cuenca.
    USA, Male, 18-24
  • 10.0


    02 Mar 2020
    Mallki was a great hostel, especially the breakfast! They serve a huge pile of pancakes to every person, and the owners are so kind. Thanks guys!
    England, Female, 18-24
  • 10.0


    17 Feb 2020
    LOVELY hostel with an amazing VEGAN pancake breakfast with fresh fruit. The owners were lovely, I can’t complain really, it was great!!!
    England, All Female Group, 18-24
  • 10.0


    15 Feb 2020
    Quiet, clean hostel located only a few minutes walk from the historic center of Cuenca. Fantastic pancakes and fruit breakfast included. Lots of places to sit and relax. Staff very friendly and helpful!
    USA, Male, 31-40
  • 10.0


    12 Feb 2020
    Very good place with very nice and helpful staff.
    Brazil, Male, 41+
  • 8.6


    07 Mar 2020
    Had a lovely time here - only stayed for a night but wish I could’ve stayed for longer! Very laid back vibe, the owners and staff were all so lovely and Andres makes the best pancakes in the morning. The beds weren’t as uncomfortable as some of the other reviews say but they were creaky, the bathrooms were a bit run down but the place was clean.
    England, Female, 18-24
  • 8.0


    14 Feb 2020
    Pros: Walking distance to a lot of things to see/do in the city. Pancake and fruit breakfast. Staff and owners are super friendly and helpful. Laundry service available for pretty cheap. Cons:Wifi is pretty terrible. Beds are big but by far the most uncomfortable mattress I have slept in during my 2 months of traveling around South America so far. Not many bathrooms/showers so you do have to wait sometimes. The water in the shower didn’t get hot and barely stayed warm.
    USA, Female, 31-40
  • 7.7

    Very Good

    26 Feb 2020
    Great hostel, really good value for money and has a good kitchen you can use to cook. Breakfast pancakes were really yummy and free! Location is a bit out of town, but easily walkable. Laundry service was good value and very quick (same day) turnaround. Would reccomended staying here!
    Ireland, Couple, 25-30
  • 6.9


    13 Feb 2020
    I can see how a lot of backpackers would like this place because of the good location and friendly staff. My girlfriend and I found it to be constantly loud and crowded, with no hot water and not much room in the common areas.
    USA, Couple, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Sauna
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Foosball
  • Games Room
  • Wi-Fi