Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Mallki Hostel is your home away from home in the beautiful city of Cuenca, offering a relaxed and comfortable environment to meet fellow backpackers and travellers.
Our British-Ecuadorian hostel is perfectly located to explore all that Cuenca has to offer. Just 5-10 minutes’ walk away you can find the main square, historic centre, markets, football stadium, river walks, parks, bars, cafes and restaurants. We are close enough to walk, but far enough away for a peaceful night’s sleep.
Our shared dorm rooms feature cosy, curtained beds for your comfort and privacy, and power outlets inside the lockers so you can leave your devices charging safely overnight or during the day.
With our 24 hour reception and free bag storage for guests, you can wait for your bed or your bus in our common areas, which include a cosy reading nook, a balcony and beautiful garden. (Please let us know if you will be arriving early.)
We have loads of information and advice about hiking routes in the nearby, picturesque, Cajas National Park, and rubber boots to protect you from the mud. We also have some camping equipment available for rent.
Check in : 1pm. Check out : 11am. Please contact us to enquire about early check in or late check out and let us know if you will be arriving early.
Payment by cash or PayPal only – to be made on arrival
•Beds with curtains
•Lockers with charging outlets for peace of mind (padlocks available to buy from reception)
•Friendly owners with excellent local knowledge
•Fully equipped open kitchen
•Free WiFi throughout the property
•Excellent location
•24 hour reception
•Camping equipment for hire
•Recommended list of vegetarian / vegan restaurants in the city
•Hot water
•Laundry service
•Book exchange
•Information about Cuenca / Cajas National Park /
•Hair dryer

Pet friendly.
Pets are allowed in private rooms and common areas with their owners. Ask at reception for pet-sitting services. View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 9.6

  • Location 9.5

  • Staff 9.7

  • Atmosphere 9.1

  • Cleanliness 8.7

  • Facilities 9.1

Latest Reviews

  • 10.0


    19 Oct 2021
    The Mallki Hostel is very good located just a few footsteps from Cuenca’s historic centre away. The atmosphere is very welcoming, the staff is very kind and has good recommendations for restaurants or excursions. Our room was cozy and clean. We would definitely stay there again.
    Switzerland, Female, 31-40
  • 10.0


    15 Oct 2021
    We couldn’t have asked for a better hostel to spend our 4 nights in Cuenca! Mallki is in the best location possible, just away from the city’s noise, but still in close walking proximity to the city center. The shared dorm room is super cute and comfortable, and there is plenty of space to store your things (everybody has a little locker and storage space under the bunks). The hostel has a very welcoming and homey atmosphere, and Andres and Jude were always happy to answer any questions we had.
    USA, Male, 18-24
  • 10.0


    13 Oct 2021
    Nice cozy home to relax
    Canada, Male, 25-30
  • 10.0


    28 Sep 2021
    Owners were so friendly and helpful. Great location near bus stops, park, many restaurants and shops. Only a few minute walk to historic district. Nice quiet and large dorm room with curtains on beds and a lockable drawer in addition to large locker - even had outlets inside the locker so you could leave your electronics to charge securely. Overall a great place!
    USA, Female, 41+
  • 10.0


    22 Jun 2021
    Cool peeps, and I got some good sleep while I was there. The hosts were nice enough to show me a few places around the city and point me in the right direction when I decided to venture out on my own. Wifi is good. Shower gets really hot if you catch it at the right time. Would I stay there again? You bet your sweet bippy I would!
    USA, Male, 25-30
  • 10.0


    18 Jun 2021
    Andres and Jude were really nice and helpful if we needed anything during our stay.
    England, Male, 18-24
  • 9.7


    23 Nov 2021
    Andreas is the best host ever, he makes so much effort to make you feel at home, he is so welcoming and makes all the guests feel like part of the family straight away. Andreas is very knowledgeable about the city and has loads of tips and advice and also helped us plan our trip to Cajas. The hostel is just across the bridge from the historic centre of Cuenca and is conveniently located for restaurants, bars and cafes. I'd recommend Malkii to anyone visiting Cuenca.
    England, Female, 25-30
  • 9.4


    22 Oct 2021
    We had such a great time here! Jude and Andreas are so kind and gave us lots of good advice on what to do in the city and in cajas national park. Just a heads up that breakfast is no longer offered here post-covid: however, you can get croissants and fruit down the block for less than a dollar, or walk 10-15 minutes into the center for lots of breakfast options!
    USA, Female, 18-24
  • 9.1


    13 Jun 2021
    Overall I had a great stay at Mallki. The owners are both super nice, hospitable and can provide you with a lot of valuable information about the Cajas national park and the city. The hostel is in a regular residential house, so it's small and has a homie feel to it. It's located in a more residential and contemporary part of town however it's a short walk away from the historic. The wifi is fast and reliable. My only complaint is that they don't have any desks to work out of.
    USA, Male, 25-30
  • 8.6


    17 May 2021
    We've had a very nice stay a mallki hostel. Th room was comfy and the owners so kind. We highly recommend this hostel
    France, Couple, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Sauna
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Towels for hire
Food & Drink
  • Bar
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Foosball
  • Games Room
  • Wi-Fi