Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Mallki Hostel is your home away from home in the beautiful city of Cuenca, offering a relaxed and comfortable environment to meet fellow backpackers and travellers.
Our British-Ecuadorian hostel is perfectly located to explore all that Cuenca has to offer. Just 5-10 minutes’ walk away you can find the main square, historic centre, markets, football stadium, river walks, parks, bars, cafes and restaurants. We are close enough to walk, but far enough away for a peaceful night’s sleep.
Our shared dorm rooms feature cosy, curtained beds for your comfort and privacy, and power outlets inside the lockers so you can leave your devices charging safely overnight or during the day.
Our delicious and filling homecooked breakfast (vegan option available) is included and we have a fully equipped, shared kitchen, open for your use 24 hours a day. We also have a selection of fresh, organic vegetables for sale, including homegrown lettuce, tomatoes, chilli peppers, and more, available straight from the garden.
With our 24 hour reception and free bag storage for guests, you can wait for your bed or your bus in our common areas, which include a cosy reading nook, a balcony and beautiful garden. (Please let us know if you will be arriving early.)
We have loads of information and advice about hiking routes in the nearby, picturesque, Cajas National Park, and rubber boots to protect you from the mud. We also have some camping equipment available for rent.
Check in : 1pm. Check out : 11am. Please contact us to enquire about early check in or late check out and let us know if you will be arriving early.
Payment by cash or PayPal only – to be made on arrival
•Beds with curtains
•Lockers with charging outlets for peace of mind (padlocks available to buy from reception)
•Breakfast included (vegan option available)
•Friendly owners with excellent local knowledge
•Fully equipped open kitchen
•Fresh organic vegetables for sale
•Free WiFi throughout the property
•Smoke shop (tobacco / filters / papers)
•Table football
•Excellent location
•24 hour reception
•Boots to borrow for Cajas National Park
•Camping equipment for hire
•Recommended list of vegetarian / vegan restaurants in the city
•Hot water
•Laundry service
•Book exchange
•Information about Cuenca / Cajas National Park /
•Hair dryer

Pet friendly.
Pets are allowed in private rooms and common areas with their owners. Ask at reception for pet-sitting services. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.1

  • Security 8.9

  • Location 8.9

  • Staff 9.4

  • Atmosphere 8.8

  • Cleanliness 8.4

  • Facilities 8.3

Latest Reviews

  • 10.0


    24 Dec 2019
    Very friendly and helpful staff, very nice atmosphere for our Christmas stay
    USA, Female, 31-40
  • 10.0


    17 Dec 2019
    Really lovely couple who own this hostel. They were helpful and the place is really clean, cosy and quiet location. Breakfast is the best i"ve had in a hostel (stack of tasty vegan pancakes with a selection of fresh fruits)
    England, Female, 25-30
  • 10.0


    11 Dec 2019
    I had a great stay at this hostel. The manager was very helpful and gave great advice for hiking the Cajas National Park.
    New Zealand, Male, 25-30
  • 9.7


    17 Nov 2019
    Mallki hostel is a great place for a few days checking out Cuenca and especially if you are into hiking the Cajas National Park. Close to the historical center and plenty of restaurants and mini marts, Quiet hostel with great free breakfast, hot water showers, security lockers with power outlets and really helpful staff. Excellent knowledge on Cajas so ask the staff if you are planning to hike and they will even help you out with boots for the muddy periods of the year.
    Australia, Female, 31-40
  • 9.4


    17 Dec 2019
    Very cool hostel with great staff and a fantastic breakfast! Would totally recommend staying there!
    Germany, Male, 25-30
  • 9.1


    21 Nov 2019
    In a quiet street next to the beautiful colegio Benigno Malo, the Mallki welcomes you with a lush garden and inviting patio. Friendly and very helpful staff help you out and show you to the dorm rooms which are well-equipped and, owing to the individual bed curtains, you’re able to gain privacy and rest at any time of the day without being bothered. Large lockers are also available in the bedrooms. Every morning, a delicious fruity pancake breakfast will get you going!
    France, Male, 25-30
  • 9.1


    21 Nov 2019
    Very social hostel with really friendly staff. Pancake breakfast was also a lovely addition. The beds aren't too comfortable though and the large chains on the lockers mean anyone can reach into them. Despite that I would definitely recommend staying here!
    Ireland, Mixed Group, 25-30
  • 8.9


    21 Nov 2019
    Great hostel outside of the main hustle of the city. Very easy to meet other people and make plans together. Breakfast is good, and the front garden is great for relaxing or planning out your day. However, the beds are SO loud. The slightest move makes the loudest sounds, which is very annoying when you’re trying to sleep. Also, there is a lack of water pressure when someone is showering, leaving the hostel without water. That being said, I enjoyed my stay and would probably stay here again!
    USA, Male, 18-24
  • 6.3


    24 Nov 2019
    There are positives and negatives to this hostel... Pros: One guy gave great advice on where to go for hiking in Cajas National Park which was nice. Free breakfast is included that consists of pancakes and fruit. Staff is also very nice Cons: Few plugs to be found. The lockers do have plugs in them, but those were the only plugs in our room. Sometimes there can be a wait for one of the two bathrooms. Location is a bit of a walk to the center and not a ton of restaurants close by
    USA, Male, 25-30
  • 6.0


    23 Nov 2019
    The first impression was not welcoming, cleanliness was poor, wifi cut out for some of the time, the shower was hot yet the water pressure was not strong, the bed was very uncomfortable. On the plus side it's a sociable hostel, the vegan pancakes for breakfast were excellent and some of the staff were friendly and helpful.
    Germany, Female, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Sauna
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Foosball
  • Games Room
  • Wi-Fi