Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Mallki Hostel is your home away from home in the beautiful city of Cuenca, offering a relaxed and comfortable environment to meet fellow backpackers and travellers.
Our British-Ecuadorian hostel is perfectly located to explore all that Cuenca has to offer. Just 5-10 minutes’ walk away you can find the main square, historic centre, markets, football stadium, river walks, parks, bars, cafes and restaurants. We are close enough to walk, but far enough away for a peaceful night’s sleep.
Our shared dorm rooms feature cosy, curtained beds for your comfort and privacy, and power outlets inside the lockers so you can leave your devices charging safely overnight or during the day.
With our 24 hour reception and free bag storage for guests, you can wait for your bed or your bus in our common areas, which include a cosy reading nook, a balcony and beautiful garden. (Please let us know if you will be arriving early.)
We have loads of information and advice about hiking routes in the nearby, picturesque, Cajas National Park, and rubber boots to protect you from the mud. We also have some camping equipment available for rent.
Check in : 1pm. Check out : 11am. Please contact us to enquire about early check in or late check out and let us know if you will be arriving early.
Payment by cash or PayPal only – to be made on arrival
•Beds with curtains
•Lockers with charging outlets for peace of mind (padlocks available to buy from reception)
•Friendly owners with excellent local knowledge
•Fully equipped open kitchen
•Free WiFi throughout the property
•Excellent location
•24 hour reception
•Camping equipment for hire
•Recommended list of vegetarian / vegan restaurants in the city
•Hot water
•Laundry service
•Book exchange
•Information about Cuenca / Cajas National Park /
•Hair dryer

Pet friendly.
Pets are allowed in private rooms and common areas with their owners. Ask at reception for pet-sitting services. View House Rules

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Reviews & Ratings

  • Value For Money 9.1

  • Security 9.6

  • Location 9.0

  • Staff 9.6

  • Atmosphere 8.8

  • Cleanliness 8.8

  • Facilities 8.6

Latest Reviews

  • 10.0


    02 Aug 2022
    It was one of the best hostel I visit in Ecuador They have a good kitchen and nice sitting area And the hostel it’s just 5 min walking from the centre ,very recommended
    Israel, Female, 41+
  • 10.0


    03 May 2022
    Great hostel, great location , great atmosphere
    Israel, Male, 18-24
  • 10.0


    20 Apr 2022
    Andres was very helpful and very hospitable. Good vibes in this place!
    USA, Female, 25-30
  • 10.0


    18 Apr 2022
    Good vibes, nice people (and animals). Met lovely travelers at Mallki and had a great time in Cuenca. 100% recommended!
    Japan, Female, 25-30
  • 10.0


    15 Apr 2022
    Centrally located, clean, beds are cubby style with curtains. Owner was extremely knowledgeable about the nearby national parks and activities in Cuenca. Great value and at the time of this review, one of the cheapest hostels available on hostel world and booking.
    USA, Male, 25-30
  • 9.7


    20 Jun 2022
    Really small place - maybe 15 other beds… but really nice social areas and a nice chilled family vibe. Close enough to walk anywhere. Really enjoyed my time here.
    England, Male, 25-30
  • 9.1


    08 Jul 2022
    Really cute hostel! Decoration is super funky and there’s lots of nice areas to hang out. It’s small (10 dorm beds, 1 private) but very friendly. Staff was super nice and took us out one night to see the town and dance. Only complaints would be that the kitchen was pretty dirty with some veeeeery moldy things in the fridge, and it’s a bit outside the centre (but less than 10 min walk to the Main Street).
    Canada, Male, 18-24
  • 8.6


    09 Aug 2022
    Overall the property was nice. I LOVED the dog and kitten that were there - they definitely made my trip better. The location isn’t amazing, but it’s not bad and it’s a close walk (~10 min) from the main things to do in town (markets, museums, etc). The beds are the most uncomfortable hostel beds I’ve ever slept in though. Mattresses have a carved out divet in the middle from so many people sleeping on them - they need to be replaced. Until they get new mattresses I’d recommend going somewhere else. Apa
    Canada, Female, 25-30
  • 8.6


    27 May 2022
    The hostel was quaint, and the owner is super nice. He is helpful, friendly and talkative. He also has an awesome cat and dog. If you love cats, this is the place to be because his cat will get into the dorm rooms and jump around the beds. I loved the cat's shenanigans. However, if you are allergic to or don't like cats, I wouldn't recommend it. I One suggestion for improvement is to make sure the water for taking a shower is warm.
    USA, Female, 41+
  • 2.0


    13 May 2022
    Reserve una habitación con baño privado. Al momento de llegar todo estaba muy sucio. El baño estaba manchado, no había espejo, ni shampoo ni jabón (solo alcohol en gel). Había un sachet usado de shampoo en la ventana, las sábanas y edredones tenían manchas. El piso y la cama estaban completamente sucios, con restos de comida, pelos y otros desperdicios. Tan mala fue la impresión que tuve que buscar otro lugar y pedir la devoluion del dinero que hasta ahora sigue pendiente.
    Ecuador, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Wi-Fi