Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Mama Bau Summit Lodge

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Good Cleanliness
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Property Description

Stunning mountain view along with flowers and cute pets will make you feel calm and inner peace. Besides that, you can feel the sound of nature, the smell of flower, land, animals and smokes and feel how cool it is upon the mountain. Everything will make your experience in the countryside so real, so memorable.

We provide complimentary WiFi which is pretty good for working via internet and communicate worldwide and offer you a very delicious and healthy free breakfast. In addition, we can help you arrange almost everything you need in your trip like food, drink, trekking guide/map, bus ticket, taxi, motorbike taxi, pick up service, handicraft experience, volunteer in school, etc or even good advice for your journey in the whole Vietnam. View House Rules

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Reviews & Ratings

  • Value For Money 7.3

  • Security 6.0

  • Location 8.0

  • Staff 8.0

  • Atmosphere 6.7

  • Cleanliness 6.7

  • Facilities 8.0

Latest Reviews

  • 10.0


    09 May 2019
    We love Mama Bau and her family!!!! We had the most amazing 2 days and would 100% go back!
    England, Mixed Group, 18-24
  • 8.9


    16 Jul 2019
    Staying at Mama Bau’s is truly an experience! You stay in her house where she lives with her family and cooks and eats with everyone. Upon arrival, her daughter in law welcomed us and then we just sat there for a bit not really knowing what to do because Mama Bau was on a trekking. Soon we realized we just had to enjoy the silence and the beautiful environment. Mama Bau is very nice, English is good enough to have a conversation and the trekking is hard but definitely worth it! Would recommend!!
    Belgium, Female, 18-24
  • 8.9


    14 May 2019
    The best played we stayed in the whole of Vietnam! Mama Bau and her family are so welcoming and friendly and will help you with everything! The accommodation is basic but is in the heart of the valley with incredible views! 10/10
    New Zealand, Male, 18-24
  • 8.6


    25 Jul 2019
    Great place. Outside the town. Amazing view. You can take short walks from the place on your own. Mama bau is a great host. Family dinner is the best. The spring rolls are to die for. The only drawback was their guides treks seemed expensive. I would recommend you stay with local tribes who approach you as you get off the bus. That is more authentic. Mama bau is the second best option.
    India, Male, 31-40
  • 8.3


    07 May 2019
    Lovely, homely lodge up in the mountains. Perfect location if you want to experience village life, far out from sapa town, perfect for hiking trips. Mamma is amazing and so is the rest of the staff. Don't miss out on the family meal-sensational! We felt like we were properly with the family. Not that secure hut didn't need to be due to the small village atmosphere. Social and friendly with other travellers, however for one night it did end up just being us. We recommend!!
    England, All Female Group, 18-24
  • 7.7

    Very Good

    22 Aug 2019
    I think I was probably a bit too hyped from the other reviews When I came there it was empty besides one other traveler I was only shown my Mattress that was it Food is amazing There Are no lockers (didn’t feel unsafe though) The mattress is quite hard and everything is very basic Bare in mind that you have to pay the taxi there which is between 150-200k Also there is a 75k entrance fee The view is amazing and the breakfast is good But generally was a bit hard to find out stuff
    Austria, Female, 18-24
  • 7.7

    Very Good

    18 Jul 2019
    A great retreat from Hanoi. We had a lovely 2 nights with mama bau and family, thoroughly enjoyed the family dinners, beautiful views and peaceful atmosphere. It is rustic and less touristy than neighbouring Ta Van but we felt at home here. We didn’t bother with a guide and enjoyed a low key day of trekking - if you’re prepared to make it up as you go along and stick to main paths it’s easy and money saving (don’t worry there’s still plenty of Hmong ladies to buy stuff from!!!)
    Scotland, Female, 18-24
  • 7.7

    Very Good

    17 May 2019
    Great location but not the cleanest in the bedroom ! Hosts are lovely and so is the food Would stay again for the view but not for more than two night probably
    England, Female, 18-24
  • 7.4

    Very Good

    20 May 2019
    Unfortunately Mama Bau is pregnant and was having difficulties so she wasn’t there much and didn’t have anyone to stand in. This meant we were left alone with her children who don’t speak English. She was lovely when we did see her and the other guests were very nice but it was not really the homestay experience we were expecting. I hope she gets better soon and don’t think our stay was a true reflection of the place.
    England, Couple, 25-30
  • 5.1


    16 May 2019
    Not quite sure why this place is so massively over rated. We barely got a welcome on our arrival. We were just shown to our room and told nothing else. All of the nearby restaurants aren't open so the only option was to order food at the homestay. The only way I can describe what I received was plain friend rice laying in about 8 tablespoons of oil... I couldn't eat it and they didn't even ask why or seem to care. We left the next morning and found a lovely place in the next village.
    England, Couple, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • BBQ
  • Card Phones
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Security
  • Currency Exchange
  • Housekeeping
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Wi-Fi