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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

A 50% deposit will be charged 30 days prior to arrival. Any cancelation within 30 days will lead to a 100% charge.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/15

Mama Brasil Hostel

Book more than 3 days in advance for Free Cancellation.
8.5
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Our little paradise in the middle of the crazy city jungle of Sao Paulo. You will feel it the second you walk in: Our Mama offers a unique mix of hospitality, peacefulness and creativity. Our location is just as central as it is safe, being perfectly located between the historic and the new city center, which are both reachable on foot, and the best party area of the city, Rua Augusta. The metro on Av Paulista is just 7 minutes away.

Mama Brasil is a family run by a German-Brazilian couple and combines the best of both worlds: Electricity outlet and light for each bed, a freshly prepared breakfast buffets complete with fresh bread, juices, fruits, cheese and ham (amongst others hehe…) which is included in all prices, drinks and snacks available at our 24/7 reception, free WiFi in all rooms, comfortable beds, big storage lockers and the best staff EVER. So, whatcha waiting for? ;-)

If you have to cancel your booking, you must do it at least 48hrs before arrival.

Check in: 13:00
Check out: 11:00 View House Rules

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Reviews & Ratings

  • Value For Money 8.6

  • Security 8.8

  • Location 9.0

  • Staff 9.0

  • Atmosphere 7.5

  • Cleanliness 8.6

  • Facilities 7.7


Latest Reviews

  • 10.0

    Superb

    11 Jan 2020
    Mama Lu and the rest of the staff make this place worthwild. The hostel is chill and about a 10 minute walk to the party area. Great for solo travelers because the staff actually talks to people!
    USA, Male, 25-30
  • 10.0

    Superb

    20 Sep 2019
    The team working here were so extremely helpful. They went above and beyond after I lost my phone helping me navigate the city and enjoy my time in São Paulo. What a great place to stay!
    Canada, Female, 41+
  • 9.7

    Superb

    30 Oct 2019
    L’hôtel est bien placé, joli, toujours propre et très bon marché. Mais le réel plus de l’auberge est son staff. Adriano, João, Gina, Francisco et Sézar nous ont accueillis avec tellement de gentillesse et de bienveillance. Ils sont adorables et font leur maximum pour que l’on se sentent bien. Merci à toute l’équipe ! Restez comme vous êtes Mathilde & Pauline
    France, All Female Group, 25-30
  • 9.1

    Superb

    05 Sep 2020
    Great place to stay. Staff was super friendly and I got to rent some luggage storage upon arrival. I left my stuff at the hostel for a few days and everything was amazing. However, Wifi was down and It was a nuisance. When I came back it was up and working, which was amazing.
    Mexico, Male, 25-30
  • 8.9

    Fabulous

    30 Jan 2020
    Mama Brasil is nice to stay for a few days. The locations is perfect for getting around São Paulo and has all the facilities a hostel should have. The distribution of the space makes it a lil difficult to have a proper social area and theres not really a common chill room, but the open space at the back is still nice. Nice and friendly staff. Good value for price. will stay again.
    Brazil, Female, 25-30
  • 7.7

    Very Good

    07 Oct 2019
    We booked a private room for myself and my partner for 2 nights. The room was clean and had a TV which we were very grateful for as we got sick. There were three showers and three toilets which was plenty. The drinking water and breakfast/kitchen area were in a separate building up the road which was a little annoying. There wasn't a huge amount of socializing, it felt more like a hotel to me in the private room area. This was fine for us, but maybe not for a solo traveller. Would stay again.
    Wales, Couple, 25-30
  • 7.1

    Very Good

    29 Oct 2019
    The hostel is well located next to Paulista avenue. It’s a simple hostel with a breakfast. It’s not really clean, and not a welcoming place to meet some other traveler. It’s fine if you’re just staying for few nights and already know São Paulo
    France, Female, 18-24
  • 6.6

    Good

    08 Feb 2020
    This place is ok if you just want to crash for the night and have a good breakfast. However, if you get sick and need to rest or just want to take a bit of a break-don't go here! The only common area is a small backyard that can get really windy and cold when it rains. That's how you get stuck in your uncomfortable squeaky bed in a room that staff always enters at their own will and is never ever locked. Besides, staff is very indifferent and always lurk around to see what you're doing.
    Slovenia, Couple, 25-30
  • 6.6

    Good

    14 Mar 2019
    We had a double room in the new annex. It was very small (not much bigger than the double bed) and with only an internal window into a hallway, though it was clean. The main hostel building has a little reception area, a decently-provisioned kitchen and a little outside seating area. There is not much atmosphere in the hostel, probably because there isn't much space to sit and meet people. The hostel is about 10 minutes walk from a metro station. We thought it was pretty expensive overall.
    England, Male, 25-30
  • 6.0

    Good

    06 Feb 2019
    This hostel is in an excellent location close to paulista ave and 10mins from the metro. We stayed in a private room (separate building 2 doors down) which was great, the facilities are being refurbed so v nice. Our stay was hampered by a large family with noisy children who had little consideration for other guests. It’s not the vibe we were expecting from São Paulo. The hostel could also benefit from more communal areas in the main house for breakfast and in the evenings etc.
    England, Couple, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • BBQ
  • Book Exchange
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Mini-Supermarket
Entertainment
  • Board Games


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