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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/8

Mama Simona – Cusco

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Mama Simona is a Hostels chain that receives travelers from all over the world since 2010 in Cusco City and Ollantaytambo (Sacred Valley).
Our quality and service is what sets us apart from the rest.
We offer a warm and quiet atmosphere where you can rest and get ready for your next adventure.
We offer a pleasant stay with very comfortable beds, white sheets and duvet included, personal reading lights and electrical outlet, hot water 24 hours, towels and BIO soap, breakfast, WiFi in common areas, computer loan, personal lockers in the rooms and storage, coca tea all the day, free use for kitchen, TV room and a lobby with good music. View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 9.8

  • Location 9.0

  • Staff 9.4

  • Atmosphere 8.1

  • Cleanliness 9.1

  • Facilities 8.6


Latest Reviews

  • 10.0

    Superb

    13 Sep 2019
    Incredible hot shower after a long trek! Comfortable bed and pillows. Well worthwhile.
    USA, Female, 25-30
  • 10.0

    Superb

    30 Aug 2019
    Staff was very helpful when we arrived and my partner was sick.
    Canada, Female, 25-30
  • 10.0

    Superb

    17 Aug 2019
    Great for backpacking
    USA, Male, 31-40
  • 10.0

    Superb

    09 Jun 2019
    Mama Simona is a perfect place to stay in Cusco. It was pretty centrally located for the town squares and the things we wanted to do while in the area. They were also very accommodating with travel changes, and when I left to hike they had lockers I could store my things in until we got back. The staff is very kind and they area felt very safe and it was so cute and clean inside. Highly accommodating staying here! Plan on coming back for sure.
    USA, Female, 18-24
  • 10.0

    Superb

    20 Apr 2019
    Excelente Hostel pasa un viajero. Cuenta con los servicios y condiciones suficientes para descansar y disfrutar.
    Argentina, Female, 41+
  • 9.4

    Superb

    09 Jul 2019
    Everything is excellent minus the lack of wifi in dorms which has proven to be a I’ve inconvenience and not something Lonely Planet warned me about.
    Canada, Female, 31-40
  • 9.1

    Superb

    20 Jun 2019
    It was really good choice. I would recommend it to anybody. Staff was was very helpful, honest and polite.
    USA, Male, 41+
  • 8.6

    Fabulous

    15 Jan 2019
    The staff at the front desk is to be commended for doing a superb job. On the second day that I arrived I was feeling sick. I spoke to the front desk and they called for a cab to send me to the local medical clinic. Turns out it was altitude sickness and salmonella! The clinic was staffed by excellent doctors and I was feeling great and discharged after a day. Another Mama Simona front desk staff helped carry my elderly aunt and uncle's luggage up 2 flights. The best hostel staff I've ever met!
    USA, Female, 41+
  • 8.0

    Fabulous

    05 Jul 2019
    A simple but cute hostel with all the necessary facilities in an excellent location. Staff were helpful and the breakfast included was yummy!
    England, Couple, 25-30
  • 7.7

    Very Good

    27 Jul 2019
    The private room was a good size. The bathroom was pretty nice, however the shower would cut out sometimes mid shower and turn off. Maids would keep leaving our window open in the room and come back later in the day with flies flying around. That wasnt great. The bed was pretty comfy but made so much noise we felt like it was going to break. Very easy to hear sounds through the walls and can be hard to sleep sometimes. Free breakfast sucked but if u pay 5 soles u can get a good omelette.
    Canada, Couple, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Book Exchange
  • Cable TV
  • Common Room
  • Cooker
  • Hair Dryers
  • Hot Showers
  • Meeting Rooms
  • Microwave
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
Services
  • 24 Hour Reception
  • Airport Transfers
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Wi-Fi


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