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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/8

Mama Simona – Cusco

Book more than 7 days in advance for Free Cancellation.
8.5
  • Wonderful Location
  • Marvellous Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Mama Simona is a Hostels chain that receives travellers from all over the world since 2010 in Cusco City, Ollantaytambo (Sacred Valley) and Aguas Calientes (Machupicchu town). Our quality and service is what sets us apart from the rest. We offer a warm and quiet atmosphere where you can rest and get ready for your next adventure.
We offer a pleasant stay with very comfortable beds, white sheets and duvet included, personal reading lights and electrical outlet, hot water 24 hours, towels and BIO soap, breakfast, WiFi in common areas, computer loan, personal lockers in the rooms and storage, coca tea all the day, free use for kitchen, TV room and a lobby with good music. View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 9.0

  • Location 8.7

  • Staff 8.7

  • Atmosphere 8.0

  • Cleanliness 9.1

  • Facilities 7.7


Latest Reviews

  • 10.0

    Superb

    15 Oct 2018
    Make sure to have a lock for your belongings. It's quite colder inside the hostel than outdoors.
    Canada, Female, 25-30
  • 9.7

    Superb

    12 Sep 2018
    Very helpful staff. Nice atmosphere and good quiet location near Plaza del Armas.
    Slovenia, Male, 31-40
  • 9.4

    Superb

    12 Nov 2018
    Had a wonderful time and the staff was very helpful!!
    USA, Mixed Group, 25-30
  • 9.4

    Superb

    25 Oct 2018
    Everything was great here other than the lack of outlets and Wifi access in the rooms themselves.
    USA, Couple, 25-30
  • 8.6

    Fabulous

    15 Jan 2019
    The staff at the front desk is to be commended for doing a superb job. On the second day that I arrived I was feeling sick. I spoke to the front desk and they called for a cab to send me to the local medical clinic. Turns out it was altitude sickness and salmonella! The clinic was staffed by excellent doctors and I was feeling great and discharged after a day. Another Mama Simona front desk staff helped carry my elderly aunt and uncle's luggage up 2 flights. The best hostel staff I've ever met!
    USA, Female, 41+
  • 8.3

    Fabulous

    25 Dec 2018
    Lovely hostel with some great staff (esp. Indira). Unfortunately the wifi is so bad that it's like if there was none. We asked to have the router rebooted, but that didn't help. We weren't able to do any research on our travelling because of that, so in the end moved elsewhere.
    Czech Republic, Couple, 31-40
  • 7.7

    Very Good

    26 Dec 2018
    Quiet and cozy hostel which was what we wanted to chill out before and after the Inca trail. A little noisy in the sense that you could hear everything that was going on within the hostel. Not super social which was okay for us. Free tea was great. Breakfast was basic but okay. Good hot showers
    Australia, Couple, 31-40
  • 7.7

    Very Good

    28 Nov 2018
    Clean and comfortable room. Noise can be a problem. Coca tea in the lobby is lovely. Breakfast was barebones but fine. Pretty good location overall.
    USA, Female, 25-30
  • 7.4

    Very Good

    01 Oct 2018
    A bit of confusion when booking tours from here but they let you store luggage while you're away on treks. The hot showers are a godsend and have high pressure without running out.
    Canada, All Male Group, 25-30
  • 6.9

    Good

    20 Dec 2018
    The Hostal is comfortable but not the place to stay if you want any kind of socialising. WiFi is none existent even in the lobby area it hardly ever works. Even though it’s a quiet hostel you can hear everything from other rooms so we got woken up every morning by other guests and staff. It’s not an awful place to stay but it’s definitely my least favourite in a years worth of travelling.
    England, Couple, 31-40
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Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Book Exchange
  • Cable TV
  • Common Room
  • Cooker
  • Hair Dryers
  • Hot Showers
  • Meeting Rooms
  • Microwave
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
Services
  • 24 Hour Reception
  • Airport Transfers
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Wi-Fi

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