Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Located just three blocks from the bus station, next to all restaurants, bars and all you need. The hostel is on a quiet street so you can also rest after a long day or just hang around in the patio and meet others guests and have lots of fun.
This guesthouse is specifically designed for travelers, with air conditioning in all our rooms, main patio and common areas. Brilliant atmosphere in the hostel. You are gonna feel like being part of this family.

An amazing breakfast, from sweet to savory is served every day out on the terrace where you can enjoy the good vibe and the Caribbean morning. We will guarantee that you will have the best time in Tulum.



Please note:
Reception hours 07.30-23.00
Check in: 3:00 pm
Check out: 11:00 am
Breakfast included (8 - 10 hours)
Credit cards not accepted
+9 pax group bookings not accepted
If you are going to arrive after 7pm, please let us know so your booking is not being cancelled please View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.3

  • Location 9.5

  • Staff 9.7

  • Atmosphere 9.5

  • Cleanliness 9.1

  • Facilities 8.7


Latest Reviews

  • 10.0

    Superb

    09 May 2019
    The rooms are all air conditioned, the breakfast is incredible, notthe usual eggs and friojoles or cornflakes that’s the typical Mexican hostel experience but a bespoke meal everyday.
    England, Male, 25-30
  • 10.0

    Superb

    01 May 2019
    Love this place! It's chill, but social. Not exactly a party hostel but we all eat breakfast and dinner together and some will go out together every night. It's a fun bunch. The free breakfast is amazinggggg, gourmet breakfast. The staff makes the place feel very homey.
    USA, Female, 31-40
  • 10.0

    Superb

    30 Apr 2019
    Really great hostel. Good atmosphere and friendly staff. Wasn’t travelling solo, but would be great if you are as there’s plenty of activities and, whilst there’s no pressure to get involved, it is incredibly easy to! Breakfasts are the best I’ve had also!
    England, Male, 25-30
  • 10.0

    Superb

    24 Apr 2019
    Had the most amazing time here, the staff are incredible and organize so many fun activities - it’s so social and clean and we had the best time. Will be back again soon!
    Australia, Mixed Group, 18-24
  • 9.7

    Superb

    21 Apr 2019
    We really enjoyed our stay at Mama’s house! The breakfast was amazing as well!
    Canada, Female, 25-30
  • 9.4

    Superb

    11 May 2019
    One of the nicest hostels in Mexico that I stayed in. The staff are so friendly and helpful and it’s very social so great for meeting people. It also has the most amazing free breakfast every morning!
    England, Female, 18-24
  • 9.1

    Superb

    02 May 2019
    Staff was super friendly and very helpful. Great place to meet people if you’re traveling solo. They have something going on every day, from free drinks to a beach day. Would 100% recommend. Only downside are the showers. Not the best but honestly worth it anyway because of everything else !
    Canada, Female, 25-30
  • 9.1

    Superb

    21 Apr 2019
    Very helpful and fun staff! The complimentary breakfast was authentic local dishes and so delicious! All in all, one of the best hostel experiences around!
    USA, Male, 41+
  • 8.9

    Fabulous

    10 May 2019
    Great place to stay! The atmosphere was social and chill. The staff had great recommendations. Also the breakfast is amazing!
    USA, Female, 18-24
  • 8.0

    Fabulous

    22 Apr 2019
    Luis the owner / manager was great and very helpful. Good common area for evening beers and good location. Comfortable beds. Free breakfast is cooked - traditional Mexican brekky each morning.
    Australia, Male, 31-40
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Entertainment
  • Board Games

Awards

  • 2017

    1st, Continent Winners North America

  • 2017

    1st, Country Winners Mexico

  • 2016

    1st, Continent Winners North America

  • 2016

    1st, Country Winners Mexico

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