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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Mama's House Hostel

Book more than 7 days in advance for Free Cancellation.
  • Great Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Mama's House Hostel is near the heart of the city of Ha Giang. The renovated and refurbished hostel, opened by a local woman and her daughter, will allow you to immerse yourself in an authentic environment, surrounded by lush green hills and small family residences. In comparison to our first Mama's homestay located a few kilometers away, we here offer a bit more privacy and comfort to our guests, we hope you can get the most out of your visit to our town of Ha Giang.

Along with the adjoining property, we too offer guided motorbike tours to the renowned 'loop', a beautiful tour that takes you through some impressive geographic wonders, with the added touch of a peek into the historical significance this region holds.

We will provide you with necessary instructions and safety measures to prep you for a tour like this if you should like to take part. We rent out motor bikes and safety equipment and can assure you a wholesome time.

***Property Policies & Conditions:

1. Cancellation Policy: 1 day before arrival.
2. Check in from 14:00 to 23:00.
3. Check out before 12:00.
4. Payment upon arrival by cash or credit card, but extra charge for credit card service fee.
5. Taxes: included.
6. Breakfast: included.
7. No curfew.
8. No smoking in rooms, but designated area is provided.
9. Reception Working Hours: 24 hours. View House Rules

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Reviews & Ratings

  • Value For Money 9.6

  • Security 9.2

  • Location 7.6

  • Staff 10.0

  • Atmosphere 7.6

  • Cleanliness 10.0

  • Facilities 10.0


Latest Reviews

  • 10.0

    Superb

    05 Oct 2018
    Mama's house is one of the best hostels I have been to. The hostel is very nice and clean and the staff was very helpful. The beds were very comfortable and the hostel was equipped with everything you needed: lockers, WiFi, AC. The breakfast was excellent and the helpful staff suggested a number of exciting activities to do nearby: different motorbike tours, visiting waterfalls etc. I was very happy with my stay and will definitely stay at Mama's house hostel when visiting Ha Giang again.
    Sweden, Male, 31-40
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Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Ceiling Fan
  • Common Room
  • Fridge/Freezer
  • Hot Showers
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Utensils
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Express check-in / out
  • Housekeeping
  • Internet café
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities


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