Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
8.6
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Manor House is located in a prime area close to Phnom Penh’s main tourist attractions. You can relax by our saltwater pool and watch a movie and music clips on the pools big screen, relax in the large outdoor lounge and games area or get a great snack or meal in our cafe. Our cafe bar is open from 6:40 am thru to late at night and serves a wide variety of Khmer and Western dishes at great prices. We have dorm rooms of 4, 6, 8, 10 or 12 beds all newly designed to give you lots of space with King single beds in all rooms and featuring USB ports, power, personal light, individual fans, and personal lockers. All rooms have their own ensuite bathroom. You can also book your tours and bus tickets with us or even arrange for visa extensions. A great place to meet new or old friends or just kick back and chill out.

***Property Policies & Conditions:
1. Cancellation policy: 3 days before arrival. For any no show or late cancellation case, the full balance will be charged.
2. Check in from 14:00 till late.
3. Check out before 12:00 noon.
4. Payment upon arrival by cash. Credit card is accepted.
5. Reception working hours: 24 hours.
6. Age Restriction: 18+.
7. Taxes included.
8. Breakfast not included.
9. No pets. View House Rules

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Reviews & Ratings

  • Value For Money 8.6

  • Security 8.7

  • Location 8.7

  • Staff 8.7

  • Atmosphere 8.1

  • Cleanliness 8.5

  • Facilities 8.6


Latest Reviews

  • 9.7

    Superb

    21 Nov 2019
    Our stay here was fab! All staff are really friendly and help you with anything they can! Would definitely recommend 👏🏽👏🏽👏🏽
    England, Female, 18-24
  • 9.7

    Superb

    11 Nov 2019
    We had such a great time: lovely pool, AMAZING food and the staff (especially Theam and Pon lei) were so welcoming and fun. Easy and convenient tour to s21 and killing fields. Fully recommend x
    England, Mixed Group, 25-30
  • 9.1

    Superb

    26 Nov 2019
    Really good value for money. decent restaurant and pool. Good chill out space. When someone put water everywhere in the bathroom they came and sorted it quickly.
    England, Female, 18-24
  • 7.7

    Very Good

    22 Nov 2019
    Nice building, got a little peek at one of the private rooms which looked gorgeous. Dorms were incredibly basic and a bit dirty - my sheets smelled like stale cigarette smoke. Bathrooms were nice, staff were relatively friendly also
    England, Female, 18-24
  • 6.9

    Good

    22 Nov 2019
    Air con didn’t work in the room, staff and other random people would walk into the room to either use the bathroom or for seemingly no reason at all. WiFi was useless and multiple plug sockets didn’t work in the room. Staff on the whole were nice and friendly and it’s a great location but overall underwhelmed
    England, Male, 18-24
  • 6.3

    Good

    01 Dec 2019
    Nothing majorly against this hostel it just wasn’t for me. I felt the area it was in wasn’t great which made getting around on foot difficult but this could be the case anywhere in Phnom Penh. Didn’t really feel the staff were particularly helpful either.
    England, Male, 18-24
  • 6.0

    Good

    29 Nov 2019
    The a/c in the room 202 was broken and it was hotter than hell in there, I was sweating buckets all night. Food was subpar for the price and the place was simply run down when the description mentioned “new and improved facilities. Worst hostel out of the 6 or so I’ve stayed at so far in my travels.
    USA, Male, 31-40
  • 6.0

    Good

    16 Nov 2019
    Overall I thought the hostel was average, definitely worse out there but nowhere near excellent quality either. Seems better in the pictures than in person. Old and worn. Stayed one night, I wasn't disheartened by my experience but I wouldn't stay again.
    Australia, Male, 25-30
  • 4.9

    Rating

    27 Nov 2019
    Staff not so good. Rooms not cold enough as the AC cannot keep up with the number of beds in a room. Overall, far from the best hostel I have lives on for the last four months and actually quite below the general standard of others.
    Denmark, Male, 18-24
  • 4.3

    Rating

    25 Nov 2019
    Wouldnt advised staying here. Aircon did not work which was the main reason we booked it. The staff didnt seem bothered. There was holes in the windows so got bitten a lot in our sleep. Bedsheets were dirty and spelt of burning. I asked them to be changed and they were just as bad the second time round. Food was average and took them over an hour to serve a sandwich and a salad when we were the only people. They also tried to charge us for 2 beers we didnt have. Over all wouldnt advise staying.
    England, Female, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Cots Available
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Swimming Pool
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
Entertainment
  • Board Games
  • Pool Table
  • Wi-Fi


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