Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

No Refund for booking deposit or booking fee for any cancellation, no show or reduction in numbers. All in Cash term or credit card payment.

Additional Terms and Conditions

Security Deposits of RM300.00

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

All Travelers and Guests are to be well disciplines. No outside visitors allowed.
No illegal activities .
No Gambling./ No Prostitution. After 2.00am, No socializing, music & playing guitars allowed.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Marco Polo's is a new guesthouse in the heart of Kuching historical Chinatown, by the street called 'Padungan street'.Marco Polo's Kuching is ideally and centrally located as everyone knows the statue of the 'Big White Cat' location.
It is strategically located in Kuching City. To the East, it is surrounded by modern buildings, where as to the west, it has old historical buildings. Nearby Marco Polo's is the famous Kuching waterfront, Main Bazaar, India Street, Sarawak Museum, Tourism Information Center, Shopping Mall, Public Transport, Entertainment Outlet, and 24hours restaurant & cafe(across only).
We offer budget guesthouse that offers backpackers rates. We have 4 rooms comprising of large dormitories ranging from 2 persons to 8 persons. All rooms have air-conditioning and fully-carpeted.
Be it for casual travelers, backpackers or businesses, we have the basic amenities and services to cater for your needs. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.6

  • Security 9.7

  • Location 9.1

  • Staff 9.4

  • Atmosphere 9.4

  • Cleanliness 9.1

  • Facilities 8.7

Latest Reviews

  • 10.0


    05 Sep 2022
    This is the best hostel I have ever stayed at in South East Asia by a mile. The owners are two of the most lovely people I have met and they really go out of their way to accommodate and make your stay as comfortable and fun as possible. They were both so, so kind and easy to talk to. There is so much to do in Kuching, and there is lots of information available as well to help plan day trips (or longer) and other activities. There is a great balcony to sit with other backpackers in the evening.
    England, Male, 18-24
  • 10.0


    30 Aug 2022
    Had a lovely stay there. The owners are super friendly and we liked the breakfast. For the price a must stay in kuching.
    Germany, Couple, 18-24
  • 10.0


    09 Aug 2022
    Loved my stay at Marco Polo, great location in Kuching and the breakfast is a lovely extra. It was really nice chatting with Jane and meeting other travellers, would stay again if back in Kuching!
    England, Female, 25-30
  • 10.0


    16 Jul 2022
    Greatest hostel I have stayed in Southeast Asia and arguably the entire world. Sam & his wife (sorry for forgetting name) made me feel part of the family. Breakfast was included and was great / filling. Lovely vibes meeting different people from all around the world and watching the Kuching sunset off the balcony. Showers were warm which is a bonus. Hit Sam up if you need transportation to and from the airport as he will charge 10 ringgit cheaper then the local taxis. Fantastic experience , 😍
    Australia, Male, 18-24
  • 10.0


    29 Jun 2022
    Simply exceptional...... Possibly the best hostel I've had the pleasure to stay in throughout the whole of asia. The staff and genuinely the accommodation itself were perfect. You'll be so hard done by of you don't choose to spend several nights here. Love (embrace) the wonderful people of Borneo and tell them of your stories, your travels.....
    Ireland, Male, 41+
  • 10.0


    15 Feb 2020
    Family hostel
    Iraq, Male, 25-30
  • 9.7


    14 Jul 2022
    The staff were so lovely and welcoming. It’s in a great location, really close to the city centre I definitely recommend staying here!!
    England, Female, 18-24
  • 9.4


    17 Jul 2022
    Good fun and friendly hosts
    England, Female, 18-24
  • 9.4


    20 Feb 2020
    Really nice people running the place.
    Finland, Male, 25-30
  • 6.6


    16 Sep 2022
    disappointing stay. we were greeted with complaints that we did not arrive the previous night due to flight delay out of our hands. We informed the hostel of this when confirmed at the airport.Despite paying for the night anyway, we were not made to feel welcome. No tour, or instruction regarding facilities & other guests we socialised with, spoke of unpleasant experiences with the staff. Positive experience with the volunteer staff on our second day, who gave us further instruction.
    England, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Children's Play Area
  • Common Room
  • Cooker
  • Dryer
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Airport Transfers
  • ATM
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Wi-Fi