Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

You can now enjoy the perfect hostel experience while on the Andean Capital. Sit back and enjoy the unique Masaya hospitality while soaking up the sun and the volcanoes surrounding Quito!

Masaya hostel is passionate about Ecuador and travel; our aim is to give you the opportunity to dive in the local experience. We want you to sample the local delights, enjoy the magic hospitality of Ecuadorians and take part in some unique cultural experiences.

Full of open spaces and niche private spots you can lose yourself in our authentic atmosphere.

This is the ultimate place for relaxation where you can chill out by the gorgeous garden, find a quiet reading spot or join in our daily cultural activities.

From learning to Salsa to making your own empanadas we have something to involve every individual in discovering Ecuador

Purpose-built for traveller, Masaya is fully equipped:
luxury private rooms, comfortable dorms with plug, fan and lockers for every bed, cinema, roof terrace bar, pool table, bbq, free WiFi…

Not to mention oodles of atmosphere!

Please Note:

Check in time: 15pm
Check out Time: 11am

Credit Cards Accepted.
Cancellation Policy: 72 hours.

Breakfast included for private rooms only, not dorms. Price : 4 usd.
It includes scrambled eggs, bread, pancakes, butter, homemade jam, fruits, hot beverage and fresh juice,

Local taxes NOT included (+12% on arrival). View House Rules

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Reviews & Ratings

  • Value For Money 9.1

  • Security 9.6

  • Location 9.2

  • Staff 9.1

  • Atmosphere 8.4

  • Cleanliness 9.4

  • Facilities 9.2

Latest Reviews

  • 10.0


    14 Aug 2019
    Amazing place! This Hostel is more like an hotel with breakfasts full of of fresh fruit.and very comfortable beds with white lines. It also possesses friendly and a very accommodating staff. What a find! It's quiet and safe in the middle of Quito's historic district, close to restaurants and all attractions. I have been traveling for a while now, but it superseding all my expectations and I would vote it the best I've seen so far. Thank you for everything.
    USA, Female, 41+
  • 10.0


    26 Jul 2019
    Excellent facility with great staff
    India, Male, 31-40
  • 9.7


    20 Oct 2019
    I arrived for a few days in October, which was low season. As such, the hostel was practically empty. Gratefully, I was roomed with a couple in a 4 dorm room who I ended up spending most of my time with. The hostel is huge and I could see it being a great environment for community when its busy. The outdoor space was amazing, but it was too cold to spend much time out there. The kitchen was well equipped for cooking meals. Plus, there were kittens on site, a bit skiddish, cute none-the-less!
    USA, Female, 25-30
  • 9.7


    09 Jul 2019
    Our stay at Masaya Quito was amazing. It is located right in the centro historico. They offerd a lot of free activities such as yoga, marachis singing, free concert etc. There’s a breakfast available for 3$ with everything you would want. The beds were very comfy and there are courtains so you can get some privacy. We’ll surely be back!
    Switzerland, Mixed Group, 18-24
  • 9.4


    03 Oct 2019
    Masaya was great! We arrived the day the protests started so the vibe was weird but that’s to be expected. The pods and beds were incredible, hot showers, food was great but a little pricey. Really glad to have it when we couldn’t leave the hostel. Staff was great especially considering what was happening at the time. The location is perfect and it felt safe when things quieted down.
    USA, Mixed Group, 31-40
  • 9.1


    19 Oct 2019
    Nice hostel, nice restaurant here. The rooms don't have soap or towels which is a little annoying but each bed has a light, shelf, outlets and a blind which is v useful
    Ireland, Couple, 25-30
  • 9.1


    20 Jul 2019
    SÚPER clean. The aesthetic was beautiful and the outdoor section was a plus! Delicious food and drinks. The dorm beds provided great privacy, outlets and lights. Privacy curtains locked ! Helpful and friendly staff!! They helped book day trips for us and helped me with a passport issue ! My ONLY concern - VERY sketchy street. I would not recommend walking the street at night. Masaya has great security . Walking distance to sites in old town. Family friendly low key vibe. Fabulous!
    USA, Mixed Group, 25-30
  • 8.0


    18 Jul 2019
    Great hostel if you are looking for some privacy: the beds are “cubicles” with a curtain. Nice beds. Great breakfast. Not the easiest place to meet new people though. A big thanks to the French girl at the reception; she was really helpful, and had great recommendations for things to do. The others were less helpful.
    Netherlands, Mixed Group, 25-30
  • 7.4

    Very Good

    14 Sep 2019
    Staff mostly friendly, really clean and lovely hostel. Good location. Our only suggestion is to have more vegan options available (it's really easy - rice, beans and vegetables!) thank you!
    England, Couple, 25-30
  • 7.4

    Very Good

    31 Aug 2019
    Cons: No hand soap in dorm bathrooms/toilets (gross!), general maintainance needed on loose taps in bathrooms, not hot water in the mornings, glasses had residue on them at breakfast, free yoga class advertised on activity sheet but no mention that tips would be appreciated (it would be good to set expectations with guests to avoid awkward moments when showing up to a class with no money), towel not incl Pros: location, decor, staff, beds/cubicles (best sleep I've had since I started traveling)
    Germany, Female, 31-40
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Book Exchange
  • Breakfast Not Included
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Restaurant
  • Board Games