Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

You can now enjoy the perfect hostel experience while on the Andean Capital. Sit back and enjoy the unique Masaya hospitality while soaking up the sun and the volcanoes surrounding Quito!

Masaya hostel is passionate about Ecuador and travel; our aim is to give you the opportunity to dive in the local experience. We want you to sample the local delights, enjoy the magic hospitality of Ecuadorians and take part in some unique cultural experiences.

Full of open spaces and niche private spots you can lose yourself in our authentic atmosphere.

This is the ultimate place for relaxation where you can chill out by the gorgeous garden, find a quiet reading spot or join in our daily cultural activities.

From learning to Salsa to making your own empanadas we have something to involve every individual in discovering Ecuador

Purpose-built for traveller, Masaya is fully equipped:
luxury private rooms, comfortable dorms with plug, fan and lockers for every bed, cinema, roof terrace bar, pool table, bbq, free WiFi…

Not to mention oodles of atmosphere!

Please Note:

Check in time: 15pm
Check out Time: 11am

Credit Cards Accepted.
Cancellation Policy: 72 hours.

Breakfast included for private rooms only, not dorms. Price : 4 usd.
It includes scrambled eggs, bread, pancakes, butter, homemade jam, fruits, hot beverage and fresh juice,

Local taxes NOT included (+12% on arrival). View House Rules

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Reviews & Ratings

  • Value For Money 9.4

  • Security 9.7

  • Location 9.4

  • Staff 9.4

  • Atmosphere 8.3

  • Cleanliness 9.7

  • Facilities 9.3

Latest Reviews

  • 10.0


    12 May 2019
    Really great hostel, nice and quiet place. One of the best I stayed in Quito. The staff is really helpful and the room are perfect.
    Canada, Female, 25-30
  • 10.0


    05 May 2019
    Was a great hostel, great price, and a super comfy bed! I would definitely recommend to others.
    Canada, Female, 25-30
  • 10.0


    04 May 2019
    Really nice spacious hostel, very clean and pods are private. It is a very creaky building which can be quite loud and the common area is quite far from a lot of the rooms so not much atmosphere but still really worth the stay. Good location to visit downtown!
    England, Female, 25-30
  • 10.0


    02 May 2019
    Excellent hostel, super clean, comfy beds and lots of privacy even in 6beds dorm. The staff was super nice and helpfull. Theres lots of places to hang around. And kitchen to cook your own meals
    Argentina, Female, 31-40
  • 10.0


    05 Apr 2019
    I have been to 35 countries and stayed in hostels in almost all of them and Masaya is definitely the best I’ve ever been to. The garden, the restaurant/bar, the reception are amazing!! The daily activities they organize were the highlight of my stay in Quito! Make sure not to miss the belly dancing night in Sunday evening. I’ll come back to Quito and I’m definitely staying in Masaya
    Egypt, Male, 25-30
  • 9.4


    07 Apr 2019
    Good place to explore Quito from. Rooms need some sort of sound absorption.
    Canada, Male, 41+
  • 8.6


    06 May 2019
    Nice hostel with good facilities but wouldn’t recommend staying here if you’re a solo traveller. There was no social vibe at all. Staff were nice and helpful.
    Australia, Female, 25-30
  • 8.3


    30 Mar 2019
    Really friendly staff that is always helpful. Decent restaurant, but not exactly cheap. The building is very nice, but it squeaks nonstop. It was impossible to get a good nights sleep because sound carried so bad through the floors and walls.
    USA, Male, 18-24
  • 8.0


    02 May 2019
    Really clean and modern boutique hostel. Only downsides are that it is so big that there is no atmosphere and everything on sale at reception and the bar is really overpriced. Dorms are nice and the beds have all you need.
    Ireland, Couple, 25-30
  • 7.7

    Very Good

    25 Apr 2019
    Pros:pods are amazing&comfortable, great WiFi, reception&cleaning staff are lovely, good location@daytime for the old town Cons:drinks are expensive $1.50/500ml water $4-6/beer, kitchen could be better equipped.My biggest issue is the woman who works the bar at night, twice she spilt my drinks&tried to give it to me 1st a rum half of it she spilt on the bar,2nd with a craft beer served it warm&knocked 1/3 of it while opening it both times, always on her phone or chatting with chefs&Not serving
    Ireland, Female, 31-40
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Book Exchange
  • Breakfast Not Included
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Restaurant
  • Board Games