Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

You can now enjoy the perfect hostel experience while on the Andean Capital. Sit back and enjoy the unique Masaya hospitality while soaking up the sun and the volcanoes surrounding Quito!

Masaya hostel is passionate about Ecuador and travel; our aim is to give you the opportunity to dive in the local experience. We want you to sample the local delights, enjoy the magic hospitality of Ecuadorians and take part in some unique cultural experiences.

Full of open spaces and niche private spots you can lose yourself in our authentic atmosphere.

This is the ultimate place for relaxation where you can chill out by the gorgeous garden, find a quiet reading spot or join in our daily cultural activities.

From learning to Salsa to making your own empanadas we have something to involve every individual in discovering Ecuador

Purpose-built for traveller, Masaya is fully equipped:
luxury private rooms, comfortable dorms with plug, fan and lockers for every bed, cinema, roof terrace bar, pool table, bbq, free WiFi…

Not to mention oodles of atmosphere!

Please Note:

Check in time: 15pm
Check out Time: 11am

Credit Cards Accepted.
Cancellation Policy: 72 hours.

Breakfast included for private rooms only, not dorms. Price : 4 usd.
It includes scrambled eggs, bread, pancakes, butter, homemade jam, fruits, hot beverage and fresh juice,

Local taxes NOT included (+12% on arrival). View House Rules

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Reviews & Ratings

  • Value For Money 9.4

  • Security 9.6

  • Location 9.6

  • Staff 9.3

  • Atmosphere 8.4

  • Cleanliness 9.6

  • Facilities 9.4

Latest Reviews

  • 10.0


    05 Apr 2019
    I have been to 35 countries and stayed in hostels in almost all of them and Masaya is definitely the best I’ve ever been to. The garden, the restaurant/bar, the reception are amazing!! The daily activities they organize were the highlight of my stay in Quito! Make sure not to miss the belly dancing night in Sunday evening. I’ll come back to Quito and I’m definitely staying in Masaya
    Egypt, Male, 25-30
  • 10.0


    28 Mar 2019
    A great hostel. Really clean with a great atmosphere. Huge amounts of activities offered every day of the week. Really helpful and friendly staff.
    England, All Male Group, 25-30
  • 9.7


    28 Mar 2019
    Beds were very comfortable and loved the privacy offered by the curtains. Bathrooms were clean and had hot water. Person downstairs was hepful and nice, cant ask for much more.
    USA, Male, 25-30
  • 9.4


    07 Apr 2019
    Good place to explore Quito from. Rooms need some sort of sound absorption.
    Canada, Male, 41+
  • 9.4


    17 Mar 2019
    Worth your money and time to stay here.
    China, Male, 41+
  • 9.4


    15 Mar 2019
    Exceptionally well positioned, incredible value for money. The staff were helpful and the kitchen/restaurant was absolutely incredible. My favourite part of this hostel was the oversized beds! They're basically double beds, and super comfortable. Best beds I found in all of my South American hostels.
    Australia, Male, 25-30
  • 9.4


    09 Mar 2019
    Excellent hostel. Staff really friendly and helpful and the restaurant is superb! Highly recommend!
    England, Female, 31-40
  • 8.9


    22 Mar 2019
    The place is very beautifull and the location is very good to visit the old city. The food is very good and the staff is very nice. The activities are very boring, you should create a hot pool in the garden and improve activities to be a top 10 hostel. The bathroom can be also improved with hand towels and amenities, I didn`´t like the way you put the paper toilet in the private bathrooms, the street is a little noisy during the day, you can also install Soundproof windows.
    Colombia, Male, 31-40
  • 8.3


    30 Mar 2019
    Really friendly staff that is always helpful. Decent restaurant, but not exactly cheap. The building is very nice, but it squeaks nonstop. It was impossible to get a good nights sleep because sound carried so bad through the floors and walls.
    USA, Male, 18-24
  • 6.9


    28 Mar 2019
    Stayed 1 night in a 6 bed dorm. Beds are comfortable and spacious but have blinds instead of curtains. The blinds are VERY loud and you will be woken numerous times. Water was hot but bathrooms should be improved, like adding a toilet roll holder and soap dispenser. Restaurant food was ok - our dinner was lukewarm and breakfast is very basic for the cost. Staff are incompetent. Tried to charge us on check out when we'd already paid. I had to go dig my receipt out of a bin to prove payment.
    England, Couple, 25-30
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Book Exchange
  • Breakfast Not Included
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Restaurant
  • Board Games