Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

You can now enjoy the perfect hostel experience while on the Andean Capital. Sit back and enjoy the unique Masaya hospitality while soaking up the sun and the volcanoes surrounding Quito!

Masaya hostel is passionate about Ecuador and travel; our aim is to give you the opportunity to dive in the local experience. We want you to sample the local delights, enjoy the magic hospitality of Ecuadorians and take part in some unique cultural experiences.

Full of open spaces and niche private spots you can lose yourself in our authentic atmosphere.

This is the ultimate place for relaxation where you can chill out by the gorgeous garden, find a quiet reading spot or join in our daily cultural activities.

From learning to Salsa to making your own empanadas we have something to involve every individual in discovering Ecuador

Purpose-built for traveller, Masaya is fully equipped:
luxury private rooms, comfortable dorms with plug, fan and lockers for every bed, cinema, roof terrace bar, pool table, bbq, free WiFi…

Not to mention oodles of atmosphere!

Please Note:

Check in time: 15pm
Check out Time: 11am

Credit Cards Accepted.
Cancellation Policy: 72 hours.

Breakfast included for private rooms only, not dorms. Price : 4 usd.
It includes scrambled eggs, bread, pancakes, butter, homemade jam, fruits, hot beverage and fresh juice,

Local taxes NOT included (+12% on arrival). View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.5

  • Location 9.4

  • Staff 9.5

  • Atmosphere 8.7

  • Cleanliness 9.5

  • Facilities 9.2

Latest Reviews

  • 10.0


    21 Dec 2020
    I stayed in a private room, and it was great! The room and bathroom were very clean. The hostel itself is very nicely decorated and offers a very social vibe. They were very flexible with picking me up from the airport and letting me out of the hostel very early in the morning (it is very securely locked at night). It’s in a great location with beautiful views!
    USA, Female, 25-30
  • 10.0


    09 Mar 2020
    great stay
    USA, Female, 18-24
  • 10.0


    10 Feb 2020
    One of the best hostels I have ever stayed at! Pros: awesome showers with Hot water, super helpful/friendly staff, great beds that are like personal cabins, classes/events, great location in historic downtown Uno de los mejores hostales que yo he quedado en mi vida! Pros: regaderas muy chidas con agua caliente, súper amables y serviciales, camas excelentes como cabañas personales, clases/eventos, la ubicación es perfecto en el centro histórico
    USA, Couple, 25-30
  • 9.4


    15 Jan 2021
    Incredible hostel. Huge and antique place with big areas for hanging out in. WiFi was superb and beds were cozy. Would love to have soap for sinks/showers and some better selection of food but the food I did have was great. For the price you can’t beat this really unique hostel.
    USA, Male, 25-30
  • 8.9


    17 Dec 2020
    I'd have given Masaya Quito a raring of 10 points but for two things: 1. I stayed five days. The shower was hot on only three days. Of the other two, one day was lukewarm water, the other so cold that I opted not to shower at all, Should have been better given that this is a class joint. 2. There appeared to be no gust kitchen. I usually find this a must in staying at a hostel. Otherwise, staff, location, and atmosphere at Masaya were excellent. I'd stay again.
    USA, Male, 41+
  • 8.6


    13 Feb 2020
    I had a wonderful time this hostel is beautiful with a nice outdoor space however I’ve heard more than once that it’s located not in the best area and you should be aware of your surroundings!
    USA, Female, 25-30
  • 8.3


    01 Jan 2020
    Great location for exploring the city. Staff was very helpful. Anyway, I didn’t meet many other backpackers except the ones from my room
    Germany, Female, 31-40
  • 8.0


    24 Feb 2020
    Pros: Beds in dorms are very spacious with huge lockers to store all of your belonging. They have lots of tours available both free and for reasonable prices. Laundry service is available for decent price. Cons: The food at the restaurant is not that great and breakfast is not included in dorm rooms. The rooms are very basic and did not even have soap in the bathroom to wash your hands. No fault at all to hostel, but the area is not safe at night. It is not a place to walk around after dark.
    USA, Female, 31-40
  • 7.4

    Very Good

    18 Jan 2020
    Our stay at Masaya was good. The room was quite basic but clean and comfortable. A little bit noisy from the street activity. The restaurant/bar in the complex was great and the breakfast was good. The cinema room was a nice added extra. Overall we enjoyed our stay however the surrounding neighborhood was a little too noisy and felt a little dodgy.
    Australia, Female, 31-40
  • 6.9


    15 Jan 2020
    The beds are cool IN THEORY but o.m.g, my already-fragile-body-image was shot to h*ll because every move I made either getting into, out of, or rolling over made the entire structure shake. And too, every time someone else so much as scratched their butt, we all could feel the movement. I didn't hate the place; the food was pretty great, the staff was nice, it was clean and funky but those d*mn beds man... They really were the green olive on my sundae when I was hoping for a cherry.
    Canada, Female, 31-40
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  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Book Exchange
  • Breakfast Not Included
  • Children's Play Area
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Board Games
  • Pool Table
  • Wi-Fi