Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

You can now enjoy the perfect hostel experience while on the Andean Capital. Sit back and enjoy the unique Masaya hospitality while soaking up the sun and the volcanoes surrounding Quito!

Masaya hostel is passionate about Ecuador and travel; our aim is to give you the opportunity to dive in the local experience. We want you to sample the local delights, enjoy the magic hospitality of Ecuadorians and take part in some unique cultural experiences.

Full of open spaces and niche private spots you can lose yourself in our authentic atmosphere.

This is the ultimate place for relaxation where you can chill out by the gorgeous garden, find a quiet reading spot or join in our daily cultural activities.

From learning to Salsa to making your own empanadas we have something to involve every individual in discovering Ecuador

Purpose-built for traveller, Masaya is fully equipped:
luxury private rooms, comfortable dorms with plug, fan and lockers for every bed, cinema, roof terrace bar, pool table, bbq, free WiFi…

Not to mention oodles of atmosphere!

Please Note:

Check in time: 15pm
Check out Time: 11am

Credit Cards Accepted.
Cancellation Policy: 24 hours.

Local taxes NOT included (+12% on arrival). View House Rules

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Reviews & Ratings

  • Value For Money 9.5

  • Security 9.3

  • Location 9.1

  • Staff 9.1

  • Atmosphere 9.0

  • Cleanliness 9.5

  • Facilities 9.3

Latest Reviews

  • 10.0


    11 Sep 2021
    Great atmosphere overall. Met some of the coolest people both staff and people staying there . Definitely coming back next time!
    USA, Male, 31-40
  • 10.0


    13 Jul 2021
    I really enjoyed my stay at Masaya. The staff is very friendly.
    USA, Male, 25-30
  • 10.0


    09 Apr 2021
    Super cute, clean hostel in a beautiful historical building. Lots of space, delicious beer made in house, and super nice stuff.
    Russia, Female, 25-30
  • 9.4


    19 Mar 2021
    Really enjoyed my stay here! awesome atmosphere and friendly staff - only downside was lack of other travelers, seemed pretty lonely, I know that's beyond the hostels control so I don't take anything away from atmosphere. Only reason 9.4 rating instead of 10 is the location - while it's near quite a bit of nice things to see but the petty crime nearby is the worst I've experienced in Latin America. Hopefully things will settle soon because this is a really nice hostel & a beautiful city!
    USA, Male, 25-30
  • 9.1


    14 Jul 2021
    Beautiful mansion with courtyard and cats in colonial old town. Super clean dorm rooms with very private cubbies containing one's own charging outlets and pull down shades for max introversion. The staff always tried to be helpful, tho sometimes gave misinformation re day trips. And these day tours are highly recommended! Overall one of the best hostels I've stayed in around the world. Only negatives are some outside street noise, and a few shady characters passing by the front door. Worth it!
    USA, Male, 41+
  • 9.1


    26 Apr 2021
    The property is in a good location. Close to the historical center of Quito and to the Basilica. Staff is very helpful when it comes to giving you guidance on what to do or visit in Quito.
    USA, Male, 18-24
  • 8.6


    10 Oct 2021
    Pros: A nice place to sleep in the historic center! Clean. Beds are super comfortable and private. Lockers in room. Great, hot showers! Con: Social environment lacking. Most people at the hostel were couples or just doing their own thing. The hostel is also very big so you don`t see most people around and people gather less. In this area, everything closes at 7pm and it doesn`t feel like a very safe area in early morning or after dark. Could be due to covid.
    USA, Female, 25-30
  • 8.3


    08 Jun 2021
    Very nice and historic hostel located in the city center, however, safety was a major concern most of the time although there was always a police car outside of the hostel. I kept being told to watch out and be alert when going outside even for walking tours in the city.
    USA, Male, 25-30
  • 7.7

    Very Good

    25 Apr 2021
    A very pretty chic hostel in the heart of Old town Quito. Historic places are stone-throw away. The area can be very dangerous though especially at night. The hosts were very friendly. I stayed in a private room which looks and feel really a hotel to me. Nice shower. Facility-wise, they need to upgrade their stove and some kitchen stuff. They have nice garden as well. I would recommend this hostel for its value. Just be aware of potential security issues in its neighborhood.
    USA, Male, 41+
  • 4.0


    16 May 2021
    Manager was unreasonable/insensitive in the refund policy; in an emergency when admitted to hospital. Upon arrival staff said the restaurant was closed; they sent us into the rain with directions to the bank/food, both were closed. We got back to see other people at the restaurant. There was no hot water for showers, talked to front desk 2x, told us wait 15 minutes each time, but the water was never fixed. Of the 10 countries/22 hostels I've stayed in: worst service and staff, false amenities.
    USA, Female, 25-30
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  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Book Exchange
  • Breakfast Not Included
  • Children's Play Area
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Board Games
  • Pool Table
  • Wi-Fi