Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

You can now enjoy the perfect hostel experience while on the Andean Capital. Sit back and enjoy the unique Masaya hospitality while soaking up the sun and the volcanoes surrounding Quito!

Masaya hostel is passionate about Ecuador and travel; our aim is to give you the opportunity to dive in the local experience. We want you to sample the local delights, enjoy the magic hospitality of Ecuadorians and take part in some unique cultural experiences.

Full of open spaces and niche private spots you can lose yourself in our authentic atmosphere.

This is the ultimate place for relaxation where you can chill out by the gorgeous garden, find a quiet reading spot or join in our daily cultural activities.

From learning to Salsa to making your own empanadas we have something to involve every individual in discovering Ecuador

Purpose-built for traveller, Masaya is fully equipped:
luxury private rooms, comfortable dorms with plug, fan and lockers for every bed, cinema, roof terrace bar, pool table, bbq, free WiFi…

Not to mention oodles of atmosphere!

Please Note:

Check in time: 15pm
Check out Time: 11am

Credit Cards Accepted.
Cancellation Policy: 24 hours.

Local taxes NOT included (+12% on arrival). View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 9.2

  • Location 9.0

  • Staff 9.2

  • Atmosphere 8.6

  • Cleanliness 9.2

  • Facilities 9.1

Latest Reviews

  • 10.0


    07 Nov 2021
    Beautiful hostel! It is within walking distance to a lot of things, taxis are cheap to get around and the staff was helpful with setting up day trips. The room was great, the food was amazing and for a small fee, it is definitely a quieter hostel but it was perfect for our first two nights settling in!
    Canada, Couple, 25-30
  • 10.0


    04 Nov 2021
    Great place. Love the private beds, the WiFi is good, kitchen to cook in, very secure, delicious food in the restaurant. Activities if you want to join. loved this place, we will be back.
    USA, Female, 31-40
  • 10.0


    13 Oct 2021
    A great place to stay!
    USA, Female, 18-24
  • 10.0


    11 Sep 2021
    Great atmosphere overall. Met some of the coolest people both staff and people staying there . Definitely coming back next time!
    USA, Male, 31-40
  • 9.7


    14 Nov 2021
    Located right in the Historic Quito area with incredible views of El Panecillo. The beds are extremely comfortable and all have a privacy shade, outlet, and lights which is always ideal. The hostel is rather large but has quite a few little hide away areas that were perfect for getting work done. All areas including bathrooms are extremely clean.
    USA, Female, 25-30
  • 9.1


    26 Nov 2021
    Good: Great food options and chef. Huge place with nice outdoor space. Nice to have shared bathroom with multiple showers in the dorm rooms. Large lockers, daily events like yoga and salsa classes. Great location - access to everything nearby. Not so good: VERY creaky wood floors, doors that are loud when closing, roll down shades for beds are nice but multiple didn't work in room and weren't repaired/replaced when told about it. so dorm was loud.
    USA, Male, 41+
  • 9.1


    14 Jul 2021
    Beautiful mansion with courtyard and cats in colonial old town. Super clean dorm rooms with very private cubbies containing one's own charging outlets and pull down shades for max introversion. The staff always tried to be helpful, tho sometimes gave misinformation re day trips. And these day tours are highly recommended! Overall one of the best hostels I've stayed in around the world. Only negatives are some outside street noise, and a few shady characters passing by the front door. Worth it!
    USA, Male, 41+
  • 8.9


    24 Oct 2021
    Overall, a very pleasant stay at Masaya. The rooms were clean and no issues with the amenities (sans this overpowering air freshener they used for the rooms that can be strong). The staff were very helpful and offered great advice. The lounge area and cafeteria were also a nice addition to use. The area surrounding the hostel was nice to visit during the day. I would highly recommended checking out the empanadas up Venezuela street. Small wall in the side joint that has some delicious empanada.
    USA, Male, 31-40
  • 8.6


    10 Oct 2021
    Pros: A nice place to sleep in the historic center! Clean. Beds are super comfortable and private. Lockers in room. Great, hot showers! Con: Social environment lacking. Most people at the hostel were couples or just doing their own thing. The hostel is also very big so you don`t see most people around and people gather less. In this area, everything closes at 7pm and it doesn`t feel like a very safe area in early morning or after dark. Could be due to covid.
    USA, Female, 25-30
  • 2.9


    29 Nov 2021
    Sadly this hostel is located in a really unsafe location, my girlfriend got mugged literally in the door entrance while paying for uber eats. They took her phone, and apparently wwhile talking to the locals, thats something frequent here. According to them it has happened several times already. There are several gangs that operate this way, they know its a hostal without security guard, therefore they are always walking near the entrance to mug the guest of the hostal.
    Mexico, Male, 18-24
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  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Book Exchange
  • Breakfast Not Included
  • Children's Play Area
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Board Games
  • Pool Table
  • Wi-Fi