Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Masaya San Agustin combines perfectly comfort and design preserving at the same time natural environment. Located in the heights of the village on a 3 hectares field, the hostel offers a stunning view on the Magdalena’s river canyon that guests could enjoy from the terrace of their rooms or from one of our lookouts. Masaya is also about sharing with your friends, making new ones and meeting people from all over the world. Our large maloca reminding the native community houses gathers the main social areas of the hostel. There, Masaya San Agustin staff offers cultural and eco friendly activities & events every week, allowing you to live a real local experience. Many outdoors activities are also offered to our guests to enjoy the impressive Colombian nature. To make your stay in San Agustin as best as possible, our travel agency on site offers you a wide selection of experiences off the beaten path thanks to daily guaranteed departures and its network of locals ready to share with you their passions in San Agustin and its surroundings. Come and live the local experience at Masaya San Agustin.

Located in the heights of San Agustin village, Masaya is the perfect place to disconnect from your city life and reconnect with the nature. Forget about cars & horns and enjoy the relaxing atmosphere at Masaya San Agustin.

Our buffet breakfast includes hot beverage, fresh fruit juice, scrambled eggs, bread, cereals, pancakes, fruits and delicious homemade jam.

Masaya Hostel San Agustin Policies & Conditions:

Check in from 15:00 to 23:00 .
Check out before 11:00 .

Cancellation policy: 72 hours before arrival.

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.
The maximum period of stay is of 14 days.

Taxes not included - 19.00% IVA
Breakfast not included - 15.000 COP per person per day.

No curfew.

24 hours Reception View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.8

  • Security 10.0

  • Location 9.8

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 9.8

  • Facilities 9.8

Latest Reviews

  • 10.0


    28 Nov 2021
    Amazing hostel, I came as a female solo backpacker and really enjoyed San Agustin, hotel was amazing, no other backpackers when I was there only Colombian people. I did the 4 hour horse riding trek with Jose which was amazing one of my most authentic experiences in Colombia!
    Ireland, Female, 18-24
  • 10.0


    28 Aug 2019
    I’ll start this review by just saying - stay here. This hostel feels like a resort, amazing bungalows, a giant hammock, on site bar and restaurant. The bunks are comfortable and have cosy duvets and privacy screens. Lots of lockable storage. Best shower - trust me. Good kitchen to prepare your own meals or splash out on one of the meals/really good cocktails there. The horse riding tour they organise is excellent and well worth the money! Can not recommend enough.
    New Zealand, Couple, 25-30
  • 10.0


    25 Aug 2019
    I loved everything about this place! The beds were very comfortable and the staff was excellent! I wish I could have stayed longer!
    USA, Female, 25-30
  • 10.0


    22 Aug 2019
    Msaysa is more like a chic eco-hotel than a hostel. Beautifully located on the very edge of the Magdalena river valley, with stunning views. The communal area is huge and well-appointed with clean kitchen area, table-tennis and snooker, widescreen TV and restaurant. The staff were friendly and helpful, happy to help arrange tours and see to any issues. The decor is superb, the other facilities- firepit, giant hammock, miniature farm, jacuzzi- all are well-kept and only add to the overall value
    England, Male, 41+
  • 10.0


    17 Jul 2019
    This hostel was absolutely unreal. If you want a fairytale in the middle of the rainforest, look no further. Thank you for one of the best experiences of my life!
    USA, Couple, 25-30
  • 9.7


    21 Dec 2019
    A place to relax close to the nature. Magnifico!
    Germany, Female, 25-30
  • 9.4


    16 Aug 2021
    Stunning location,,,fabulous rooms, great staff,,, great breakfast,good bar, free taxi to the main riad, good trips especially joses hirseriding,,i went twice, excellent managers,,,
    England, Female, 41+
  • 9.4


    07 Oct 2019
    Beautiful hostel that feels more like a resort! Great dorm room with the most comfortable bunkbeds we’ve ever slept on. Lots of storage space and lockers and a huge modern shower in the room. Can’t say enough about how beautiful the hostel is and great the facilities. Not really a social hostel or a place to meet people as everyone seems to stick to themselves and there are a lot of families etc
    New Zealand, Mixed Group, 25-30
  • 9.1


    07 Mar 2020
    Hostel awesome !! Breakfast really nice too... dormitory well equiped and spacious and clean!
    France, Female, 25-30
  • 8.9


    23 Feb 2020
    The standard in this hostel was really high! I missed the backpacker vibe but that’s just a personal preference. It’s better for families or couples.
    Germany, Female, 18-24
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  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • BBQ
  • Breakfast Not Included
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hot Tub
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
Food & Drink
  • Bar
  • Restaurant
  • Board Games
  • Pool Table