Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Masaya Santa Marta

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

You can now enjoy the perfect experience while on the Caribbean coast. Sit back and enjoy the unique Masaya hospitality while soaking up the sun and the sea!
And to level up the comfort of your stay, each of the bunk bed of our dorm of 14 people features individual air conditioning (A/C), that can be regulated separately!

Masaya is passionate about Colombia and travel; our aim is to give you the opportunity to dive in the local experience. We want you to sample the local delights, enjoy the magic hospitality of Colombians and take part in some unique cultural experiences.

Full of open spaces and niche private spots you can lose yourself in our authentic atmosphere.

This is the ultimate place for relaxation where you can chill out by the pool, find a quiet reading spot or join in our daily cultural activities.
From learning to Salsa to making your own empanadas we have something to involve every individual in discovering Colombia.
Purpose-built for traveller, Masaya is fully equipped:
luxury private rooms, comfortable dorms with plug, fan and lockers for every bed, 2 swimming pools, cinema, roof terrace bar, pool table, bbq, free WiFi…
Not to mention oodles of atmosphere!

Please Note:

Check in time: 15pm
Check out Time: 11am

Credit Cards Accepted.
Cancellation Policy: 48hours.

Local taxes NOT included (+19% on arrival). View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.7

  • Location 9.3

  • Staff 9.2

  • Atmosphere 8.7

  • Cleanliness 9.2

  • Facilities 9.3

Latest Reviews

  • 10.0


    25 Aug 2022
    Favourite hostel in Colombia, deserves its high rating. Both Pools are really nice, rooftop area is great too. Kitchen is decently stocked. Rooms were clean and location was perfect
    England, Male, 18-24
  • 10.0


    06 Aug 2022
    The best hostel I've staid in! I loved the curten and shelves (including private socket) that make the bed space private and very comfy, as well as the shower and bathroom in each room. The rooftop is a very nice place to hang out, with a nice bar and restaurant, chill out spots and a pool. The staff is very nice and helpful, they've kept my luggage for several days and offered shower even for the day I wasn't staying at the hostel. Very good laundry service too. A perfect place to stay!
    France, Female, 31-40
  • 10.0


    03 Aug 2022
    Amazing place to stay in Santa Marta. Hotel-style private room for a very reasonable price. Rooftop pool and bar was fantastic, very cool and great deals for drinks. Included breakfast was good! No evening food options for vegetarians unless you want a salad but lots of good places nearby. We booked a Lost City tour through them and we're very happy! Would stay again in a flash.
    England, Female, 25-30
  • 9.7


    23 Aug 2022
    Enjoyed using Masaya as a launching point for Tayrona and Palomino. The front desk was EXTREMELY helpful planning my adventure and I loved the staff at the restuarant/bar area.
    USA, Male, 31-40
  • 9.7


    01 Jul 2022
    Loved the two pools, breakfast and the convenience of being able to eat at the bar if I wanted. Staff were lovely, just a shame there aren’t any female-only dorms!
    England, Female, 31-40
  • 9.1


    21 Sep 2022
    Great location, clean rooms and of a good standard as you'd expect with the Masaya. Excellent base for a few days - and the staff were super helpful at turning around our request for laundry within a day. Food is good to okay - bean burger was good and bar had a nice vibe. Would suggest going elsewhere for breakfast if you can.
    England, Male, 25-30
  • 8.9


    30 Aug 2022
    Not the safest feeling location, but had a great salsa night there!
    Israel, Male, 18-24
  • 8.9


    27 Aug 2022
    Stayed here one night before a flight, good to chill on the rooftop and the hostel booked a taxi to the airport for us. Short but good stay.
    Scotland, Female, 18-24
  • 8.6


    21 Aug 2022
    Solid hostel, clean, cool, better than the other hostel we stayed in Santa Marta.
    Australia, Male, 25-30
  • 8.0


    15 Sep 2022
    Hostel was mostly fine, roof was cool. Close to the bars/restaurants in Centro but not quite in the middle of them. Was in a 14 person dorm which was mostly fine, only issue was that there is very little airflow in your bed area.
    USA, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Key Card Access
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Mini-Supermarket
  • Restaurant
  • DVD's
  • Games Room
  • Pool Table