Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Good Cleanliness
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Property Description

Master Hostel is a family business with over 20 years of experience giving accommodation to travelers from all over the world. The property is very modern and colorful with a friendly staff that will do their best to welcome you to your adventure. If you need some ideas for the best places to visit, just come and ask us.

The Hostel is very well located in Palermo neighborhood.

Our rooms are comfortable, spacious and bright. They all have: Cable TV, Central Heating, Air conditioner (in selected rooms), Frigobar, Private Locker and safe, Daily maid service, Towels and linens.

Master Hostel Borges Conditions and Policies:

Cancellation policy: 72h before arrival.

Check in from 14:00.
Check out before 10:00.

Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card before arrival.

Taxes not included - 21%

Reception open 24/7.
No curfew.
The maximum period of stay is of 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.4

  • Security 9.2

  • Location 9.6

  • Staff 8.8

  • Atmosphere 6.8

  • Cleanliness 6.8

  • Facilities 7.6

Latest Reviews

  • 9.7


    21 Oct 2019
    Best price for shared room including breakfast close to the national airport. The room is quite noisy though as it is directly alongside the sidewalk. Nothing earplugs cannot solve though
    Netherlands, Male, 41+
  • 9.4


    09 Jan 2020
    Amazing staff, incredibly clean, and a decent breakfast. No real places to hangout, but its nice and quiet.
    USA, Male, 25-30
  • 9.4


    21 Dec 2019
    The staff was so amazing at this hostel!! The room and space had everything I needed. The only issue was that the key was quite difficult to operate, to the point where I felt like I lost 15 min/day just to get into my room.
    USA, Female, 25-30
  • 9.4


    21 Oct 2019
    ☑️ Fresh towels ☑️ complimentary soap bar ☑️ decent breakfast (eggs! They even do your dishes!) ☑️ cleanest hostel I’ve stayed in ☑️ excellent location ☑️ sockets next to the beds (in most rooms I assume) ☑️ HAND TOWELS in the bathroom. These things matter! Excellent hostal, would stay again.
    USA, Female, 25-30
  • 9.1


    26 Oct 2019
    PROS: Really nice hostel, great location and really clean (rooms were cleaned / new linen provided & beds made every other day). Great free breakfast and staff cooked eggs & pancakes as part of the service. Fridge & TV in room, really comfy beds. Have marked the ‘atmosphere’ as mid range, as it’s not a party hostel, but that did mean we always got great night sleep. CONS: En-suite bathroom was small, so larger people may struggle..! No trips or maps on offer (that we were aware of).
    England, Couple, 31-40
  • 9.1


    20 Oct 2019
    Lovely helpful staff
    England, All Female Group, 25-30
  • 8.9


    19 Nov 2021
    Cool place with some fun long term guests. Gets busy so book in time. Nice rooms, if a little cramped. Very helpful staff. Ensuites small but had all we needed. Showers was a bit meagre but okay and warm. We missed breakfast by a little and couldn’t any more then. Helped with changing money. Nice kitchen with enough space to cook in parallel. Fun little upstairs terrace.
    Germany, Couple, 25-30
  • 7.7

    Very Good

    31 Dec 2019
    Nice friendly staff. Big sized rooms. Great location but not very social. Unfortunately rather unclean too. Bugs and grime!
    Australia, Female, 31-40
  • 7.7

    Very Good

    05 Dec 2019
    The first night I stayed there I was put in a room right next to the street, so it was unbearably all night. The beds were also tiny. However, the next 2 nights I was moved into a much nicer room with bigger beds and a lot quieter so I was actually able to sleep. The reception staff aren't the friendliest, but the breakfast is good and the rooms all have en-suite. Good location near Palermo Soho.
    England, Male, 18-24
  • 6.9


    14 Dec 2019
    Positives: Free towels automatically provided. Rooms locked and there were lockers in the room with key provided. Breakfast was good, with pancakes and a large selection of food. Downsides: The hostel was fairly soulless. The kitchen area doubled as a social area and was empty. No hostel vibe. Cockroaches running around the ground floor, including the bathrooms. No luggage storage. Wouldn't recommend.
    England, Male, 31-40
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Fridge/Freezer
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Fax Service
  • Housekeeping
  • Internet Access
  • Wi-Fi