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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
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  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Matiox

3 calle numero 30D, Antigua Guatemala , Antigua, Guatemala
Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

We offer transportation to and from the airport. Contact us for further information and prices.

Built on one of the main streets in town, we're happy to have you over and help you enjoy your time in Antigua. Our location makes for a great starting point to explore the city and is the perfect distance away from the buzz to ensure a restful night.

Antigua is best explored on foot so when you come back ready to relax, our cozy and clean beds will be waiting, along with our hot tub and bar in case you feel like knowing about other people's adventures. If you feel like staying in, our place is fully equipped with an amazing kitchen, in-house laundry, charging outlets in each bed, hot showers and added perks, such as a TV with Netflix, guest computer and comfy hammocks and sofas.
Find the perfect mix of social and chill while surrounded by fruit trees and roses in our common areas and choose from our carefully designed and 4-bed, 6-bed, and 8-bed dorm options and private room for two. Come to our front desk so we can let you in on all the secrets about Antigua and help with arranging your trip to your next destination.

Matiox policies and conditions:

Check-in time starts at 2 pm.
Check-out time is 11 am.

Please note: Front desk is open from 7 am to 9 pm, however there is always security personnel after hours.

Payment types accepted at this property: only cash.

Cancellation policy: 24 hours before arrival.

Taxes included.

Breakfast not included.

General:

Please note: Front desk is open from 7 am to 9 pm, however there is always security personnel after hours.

No curfew.

Check Availability

Reviews & Ratings

  • Value For Money 9.6

  • Security 9.9

  • Location 8.3

  • Staff 9.9

  • Atmosphere 9.5

  • Cleanliness 9.9

  • Facilities 9.7


Latest Reviews

  • 9.7

    Superb

    05 Nov 2018
    Matiox was one of the nicest hostels we stayed at in 9 months of travelling, amazing facilities, great rooms and the staff are so helpful and welcoming. Milly in particular was so kind and went out of her way to help with anything. Thanks!
    England, Mixed Group, 18-24
  • 9.7

    Superb

    30 Oct 2018
    Home away from home. The best staff, great atmosphere, jacuzzi, Netflix, bar. Will miss this place!
    England, Female, 18-24
  • 9.7

    Superb

    30 Oct 2018
    Great vibe and amazing staff running the place! Only downside may be that sometimes there’s no running water at night (but that’s Antigua).
    Sweden, Male, 25-30
  • 9.4

    Superb

    31 Oct 2018
    The location is a bit far from the center, but it made up for it with the rooms, the hot tub & bar area. The staff were all really friendly and helpful. I had an early flight out of Guatemala and so I booked a private shuttle through the hostel. Im so glad I booked with them, because I ended up leaving my phone on the seat & the driver returned the phone back to Matiox. What a relief!! Thanks for a great stay, would definitely recommend staying here!
    USA, Male, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Hot Tub
  • Iron / Ironing Board
  • Jobs Board
  • Microwave
  • Reading Light
  • Self-Catering Facilities
  • Utensils
Services
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • DVD's

Policies

  • Credit Cards Not Accepted
  • No Curfew
  • Taxes Included

Things to Note

Matiox policies and conditions:

Check-in time starts at 2 pm.
Check-out time is 11 am.
Please note: No 24-hour front desk. Opening time is: from 7 am to 9 pm.

Payment types accepted at this property: only cash.

Cancellation policy: 24 hours before arrival.

Taxes included.

Breakfast not included.

General:

Please note: No 24-hour front desk. Opening time is: from 7 am to 9 pm.

No pets are allowed at this property.

No curfew.


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