Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Maya Papaya

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Welcome to your hostel away from home. Designed and run by hotel professionals, we’re bringing you a luxury experience with a hostel price. We know details are important to you, and they are to us, too. That’s why we include a traditional Guatemalan breakfast, fluffy duvet covers on each bed, multiple indoor and outdoor hangout areas, and Netflix (!) Enjoy our daily bar specials, including our famous mojitos for just Q20.

Each bunk contains a reading light, outlet, privacy curtain, storage locker, and a shelf.

Maya Papaya policies and conditions:

Check-in time starts at 2 pm.
Check-out time is 11 am.
Please advice your arrival time.

Payment types accepted at this property: cash, credit card and debit card.
This property may pre-authorize your card before arrival.

Taxes not included. 12% IVA + 10 % tourism taxes of Guatemala

Cancellation policy: 48 hours before arrival.

Full breakfast included!

Kitchen available for guest use.


24-hour reception.

No curfew.

Child friendly (children under 13 are only allowed in private rooms, accompanied by a parent or guardian). Maya Papaya reserves the right of refusal if this rule is not followed.

Non smoking rooms.

No pets are allowed at this property. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.6

  • Security 9.7

  • Location 9.7

  • Staff 9.8

  • Atmosphere 9.4

  • Cleanliness 9.9

  • Facilities 9.7

Latest Reviews

  • 10.0


    10 Aug 2019
    Excellent location, super friendly staff. Probably the best mattress in a hostel, love the privacy of the little curtains, very clean bathroom facilities and tasty breakfast. Can not fault my stay at all.
    England, Female, 31-40
  • 10.0


    30 Jul 2019
    Super wonderful hostel, with the most comfy sheets I have ever slept on on a hostel. The security is fantastic and staff is super helpful and nice. They even serve a delicious breakfast included every morning with both hot and cold options. The one downside is that the 4 bed dorms are a little stuffy, so a small fan would be great. The hostel also offers a great happy hour with backpacker prices. Highly recommend staying here while in Antigua.
    USA, Couple, 25-30
  • 10.0


    29 Jul 2019
    Easily one of the best hostels I’ve ever stayed in! The dorms are so clean, comfy and luxurious! Also the free breakfast is delicious 😍 Also could check in easily late at night which was a real bonus after flying into Guatemala City
    England, Female, 18-24
  • 10.0


    25 Jul 2019
    Had a great time here, staff were friendly and the place was beautiful and very good location. Stayed in a private room and was lovely!
    England, Couple, 18-24
  • 10.0


    30 Jun 2019
    Best hostel ever! It was clean, quiet, and the staff were incredible! My tour group was late and the staff went above and beyond helping me track them down. Then later, helped me book more awesome adventures. The place was truly wonderful and everyone should stay here. I’m already planning a return trip and intend to stay here longer.
    USA, Female, 31-40
  • 9.7


    26 Jul 2019
    Lovely lovely hostel. The facilities are fantastic and the hostel is sparkling clean. Beds are comfy and the breakfast is large and super tasty.
    England, Mixed Group, 25-30
  • 9.7


    16 Jul 2019
    Great hostel, good location, cheap drinks at the bar, beautiful staff and delicious breakfast. The only complaint I would make is, we stayed in a dorm room right near the bar/main common area so it could be very noisy at night. I didn’t mind this when the bar was open, however people would come back to the hostel at early hours of the morning and sit out there being extremely noisy - and unfortunately the staff didn’t do anything about this.
    Australia, Female, 25-30
  • 9.7


    08 Jul 2019
    Very comfortable, chill hostel. Everyone working there is so nice, everything is incredibly clean!
    USA, Female, 25-30
  • 9.1


    09 Jul 2019
    Maya Paya is nice and clean.
    USA, Female, 25-30
  • 6.3


    13 Jul 2019
    I stayed two nights at Maya Papaya and the location, staff, and atmosphere are solid. However, I encountered an issue with bedbugs and got bit almost 100 times (not exaggerating) and managed to kill one on the bed and showed a staff member. The staff member just offered to give me medicine for it, but they didn’t have any sort of ointment or treatment and I ended up buying one on my own.
    USA, Male, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Book Exchange
  • Card Phones
  • Common Room
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi


  • 2019

    1st, Country Winners Guatemala

  • 2019

    1st, Continent Winners North America

View all Award Winners