Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Welcome to your hostel away from home. Designed and run by hotel professionals, we’re bringing you a luxury experience with a hostel price. We know details are important to you, and they are to us, too. That’s why we include a traditional Guatemalan breakfast, fluffy duvet covers on each bed, multiple indoor and outdoor hangout areas, and Netflix (!) Enjoy our daily bar specials, including our famous mojitos for just Q20.

Each bunk contains a reading light, outlet, privacy curtain, storage locker, and a shelf.

Maya Papaya policies and conditions:

Check-in time starts at 2 pm.
Check-out time is 11 am.
Please advice your arrival time.

Payment types accepted at this property: cash, credit card and debit card.
This property may pre-authorize your card before arrival.

Taxes not included. 12% IVA + 10 % tourism taxes of Guatemala

Cancellation policy: 48 hours before arrival.

Full breakfast included!

Kitchen available for guest use.


24-hour reception.

No curfew.

Child friendly (children under 13 are only allowed in private rooms, accompanied by a parent or guardian). Maya Papaya reserves the right of refusal if this rule is not followed.

Non smoking rooms.

No pets are allowed at this property. View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.6

  • Location 9.6

  • Staff 9.6

  • Atmosphere 9.3

  • Cleanliness 9.7

  • Facilities 9.4

Latest Reviews

  • 10.0


    10 Oct 2021
    Staff were very friendly and helpful. Facilities we're great, nice kitchen and bathrooms, also a ping pong table and plenty of free space to relax. Nice breakfast also included in the price.
    Wales, All Male Group, 25-30
  • 10.0


    01 Oct 2021
    Gorgeous place, the courtyard with bar is a very tranquil and inviting environment. The staff members were welcoming and helpful in setting me up with a bus to Panajachel. I booked a private room. It was small but perfect for me. The bed was very comfortable and the private bathroom was what I needed. I appreciated the towels and the fresh water provided in the room upon arrival. The decorations, textiles, pillows, plants are exquisite. Breakfast was also very good, muesli/granola was filling.
    USA, Female, 25-30
  • 10.0


    29 Sep 2021
    Incredible staff present at the hostel. Became amazing friends with Oscar the bartender and we even got invited to play a football game against locals. All round amazing time!
    Netherlands, Male, 18-24
  • 10.0


    14 Sep 2021
    Loved my stay at Maya Papaya! One of the top hostels I have been to. Staff is so helpful and friendly, plenty of lounger, GOOD internet, clean...everything you can ask for!
    Canada, Female, 25-30
  • 10.0


    22 Aug 2021
    I don't even know where to start! My stay at Maya Papaya was just supposed to be casual, but it turned into my second home. I loved it so much, words can't even describe it. From start to finish, everything was perfect. Amazing dorms with super comfy beds, plus the breakfast and coffee was the extra bonus! Can't thank the team enough for making me feel at home and like family. Shout-out to Alejandro, Diego, Oscar for becoming my new friends and for joining me on the podcast!
    USA, Male, 18-24
  • 10.0


    19 Aug 2021
    An incredible hostel! Thought out to the tiniest details!!
    Israel, Female, 18-24
  • 10.0


    12 Aug 2021
    Great stay in Antigua, lots of great spaces to hang out. Really chilled atmosphere and easy to meet people.
    England, Couple, 25-30
  • 9.4


    09 Sep 2021
    Very comfortable beds, delicious breakfast, fantastic staff. For some reason I didn’t feel like the setup was most conducive to spontaneous social interactions as the social areas (though very nice) were all really spread out or were individual tables that felt like they set up for groups already traveling together - it could have also just been the people there when I stayed
    USA, Female, 25-30
  • 8.9


    28 Sep 2021
    Nice hostel, but pretty expensive
    Israel, Mixed Group, 25-30
  • 8.3


    09 Sep 2021
    The staff were very nice and helpful. Overall, it was a decent hostel, but the bathrooms could be a bit nicer. The breakfast was pretty good. The beds were comfortable, but the room got very hot at night. Overall, it wasn't a bad experience.
    USA, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Book Exchange
  • Card Phones
  • Common Room
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi


  • 2020

    1st, Most Popular Hostels Antigua

  • 2020

    1st, Continent Winners North America

  • 2019

    1st, Country Winners Guatemala

  • 2019

    1st, Continent Winners North America

View all Award Winners