Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Maya Papaya

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Welcome to your hostel away from home. Designed and run by hotel professionals, we’re bringing you a luxury experience with a hostel price. We know details are important to you, and they are to us, too. That’s why we include a traditional Guatemalan breakfast, fluffy duvet covers on each bed, multiple indoor and outdoor hangout areas, and Netflix (!) Enjoy our daily bar specials, including our famous mojitos for just Q20.

Each bunk contains a reading light, outlet, privacy curtain, storage locker, and a shelf.

Maya Papaya policies and conditions:

Check-in time starts at 2 pm.
Check-out time is 11 am.
Please advice your arrival time.

Payment types accepted at this property: cash, credit card and debit card.
This property may pre-authorize your card before arrival.

Taxes not included. 12% IVA + 10 % tourism taxes of Guatemala

Cancellation policy: 48 hours before arrival.

Full breakfast included!

Kitchen available for guest use.


24-hour reception.

No curfew.

Child friendly (children under 13 are only allowed in private rooms, accompanied by a parent or guardian). Maya Papaya reserves the right of refusal if this rule is not followed.

Non smoking rooms.

No pets are allowed at this property. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.6

  • Security 9.8

  • Location 9.7

  • Staff 9.7

  • Atmosphere 9.4

  • Cleanliness 9.8

  • Facilities 9.6

Latest Reviews

  • 10.0


    11 Oct 2019
    Great place, very neat, and staff very friendly!!
    Honduras, Female, 25-30
  • 10.0


    09 Oct 2019
    This was my third time staying at Maya Papaya, and with good reason. It's just perfect! Clean, well laid-out facilities with modern Guatemalan decor. Showers are awesome, beds are SO comfortable, and plenty of space to chill out. Nightly happy hour at the bar. All of the staff are amazing and so friendly, Toto and Hector do such a fantastic job. I can't recommend this hostel highly enough. Hugo and Maya the dogs are the best. Next time I'm in Antigua, I'll definitely stay here again!!
    USA, Female, 31-40
  • 10.0


    06 Oct 2019
    The beds are amazing
    Australia, Female, 25-30
  • 10.0


    03 Oct 2019
    Felt like a up scale hotel! Super clean and stylishly decorated. The beds were really comfortable and the staff are great, always willing to help and answer questions.
    Australia, Couple, 25-30
  • 10.0


    30 Sep 2019
    Great hostel! Amazing staff, clean and neat. Very helpful and willing to help... Great atmosphere and happy hours every day!
    Israel, Mixed Group, 25-30
  • 10.0


    29 Sep 2019
    One of the nicest hostels I've stayed at - drop-dead gorgeous, everyone extremely friendly, great facilities, super clean. Definitely recommended!
    Germany, Female, 31-40
  • 9.7


    28 Sep 2019
    Amazing hostel, all very clean and comfy, close to everything and super organized. Really loved that place.
    Israel, Male, 31-40
  • 9.7


    23 Sep 2019
    Best hostel ive stayed at
    Australia, Female, 25-30
  • 9.1


    29 Sep 2019
    Beautiful hostel, and great breakfast! it seemed a bit empty most of the time and there wasnt really a social atmosphire..maybe because There're no arranged activities. The shared bathroom private rooms are very basic, But the hostel is clean and comfortable.
    Germany, Couple, 25-30
  • 8.6


    23 Sep 2019
    This hostel was great. The beds are really comfortable, breakfast in fantastic, the staff are lovely and helpful, it's in a good location and the atmosphere was fantastic. As a solo traveller, there was almost always someone to chat to/hang out with. They also have a variety of spaces so you always have somewhere to relax, watch Netflix, or socialise. Cons were that the wifi could be really bad at times and the rooms got very stuffy at night, so I would recommend asking for a bed near the window
    Australia, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Book Exchange
  • Card Phones
  • Common Room
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi


  • 2019

    1st, Country Winners Guatemala

  • 2019

    1st, Continent Winners North America

View all Award Winners