Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Maya Papaya

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Welcome to your hostel away from home. Designed and run by hotel professionals, we’re bringing you a luxury experience with a hostel price. We know details are important to you, and they are to us, too. That’s why we include a traditional Guatemalan breakfast, fluffy duvet covers on each bed, multiple indoor and outdoor hangout areas, and Netflix (!) Enjoy our daily bar specials, including our famous mojitos for just Q20.

Each bunk contains a reading light, outlet, privacy curtain, storage locker, and a shelf.

Maya Papaya policies and conditions:

Check-in time starts at 2 pm.
Check-out time is 11 am.
Please advice your arrival time.

Payment types accepted at this property: cash, credit card and debit card.
This property may pre-authorize your card before arrival.

Taxes not included. 12% IVA + 10 % tourism taxes of Guatemala

Cancellation policy: 48 hours before arrival.

Full breakfast included!

Kitchen available for guest use.


24-hour reception.

No curfew.

Child friendly (children under 13 are only allowed in private rooms, accompanied by a parent or guardian). Maya Papaya reserves the right of refusal if this rule is not followed.

Non smoking rooms.

No pets are allowed at this property. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.8

  • Security 10.0

  • Location 9.8

  • Staff 9.9

  • Atmosphere 9.7

  • Cleanliness 10.0

  • Facilities 9.9

Latest Reviews

  • 10.0


    08 Apr 2021
    Once again, the best hostel we’ve stayed in and it’s always fun! Oogle and Maya are the friendliest pups and we have a blast playing with them! Breakfast is amazing and helps out so much being included!! Definitely the best!
    USA, Female, 18-24
  • 10.0


    26 Mar 2021
    Definitely the best hostel I stayed at in Latin American. Hector, Marcos, and Alejandro you guys were awesome!!!!
    Saudi Arabia, Male, 18-24
  • 10.0


    22 Mar 2021
    Everybody is very welcoming and kind even to people like misled who do not speak Spanish very well. The facilities are clean and in a great location. Would definitely recommend if you’re planning on staying in Antigua.
    USA, Couple, 18-24
  • 10.0


    15 Mar 2021
    The property is lovely! The staff are the best! I really loved my stay!
    USA, Female, 41+
  • 10.0


    11 Feb 2021
    This was an amazing hostel! The staff were very friendly and helpful. Breakfast was included and was super delicious. Rooms and entire hostel was very clean; Sheets were changed daily! The lounge was super cute and there were always great people to meet and converse with. I would stay at this hostel a million times over ;)
    USA, Female, 25-30
  • 10.0


    05 Feb 2021
    Marcos is the man. Very clean and breakfast is good. Beds are super comfortable.
    USA, Male, 18-24
  • 10.0


    22 Jan 2021
    This is the best hostel I have ever stayed in! Everything is impecable, from the service, cleanliness, spaces to their breakfast! But what makes this place a true gem is its staff: Marcos, Diego and Hector! Kudos to these guys! I stayed at Maya Papaya two nights and it felt like home. They helped me to put together an “almost impossible” itinerary, arranged my shuttles and even made sure I was safe when I was away. Exceptional customer service! Can’t recommend it enough! A must when in Antigua!
    USA, Female, 31-40
  • 9.7


    27 Feb 2021
    Amazing Friendly staff and rooms! Will be staying here again nect time i am in town.
    USA, Male, 31-40
  • 9.4


    09 Apr 2021
    We loved our stay at Maya Papaya. The location was great, it was a nice atmosphere, and the staff was super helpful. We stayed in a private room with a private bathroom—very clean, but also a very small room. It was great for us, it’s good to share. We would definitely stay here again!
    USA, Female, 25-30
  • 9.4


    27 Mar 2021
    Had such a great stay at Maya Papya! Outside patio was cosy and great to meet people! Heads up for the coffee&cokie time between 3-5pm. The staff was really friendly and helpful! They kept my bags when I went on the 2 day volcano trek! The beds were soooo comfy, and they even made my bed when I was gone during the day! (That's like a hotel service!)
    Belgium, Male, 25-30
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Book Exchange
  • Card Phones
  • Common Room
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi


  • 2020

    1st, Most Popular Hostels Antigua

  • 2020

    1st, Continent Winners North America

  • 2019

    1st, Country Winners Guatemala

  • 2019

    1st, Continent Winners North America

View all Award Winners