Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Welcome to your hostel away from home. Designed and run by hotel professionals, we’re bringing you a luxury experience with a hostel price. We know details are important to you, and they are to us, too. That’s why we include a traditional Guatemalan breakfast, fluffy duvet covers on each bed, multiple indoor and outdoor hangout areas, and Netflix (!) Enjoy our daily bar specials, including our famous mojitos for just Q20.

Each bunk contains a reading light, outlet, privacy curtain, storage locker, and a shelf.

Maya Papaya policies and conditions:

Check-in time starts at 2 pm.
Check-out time is 11 am.
Please advice your arrival time.

Payment types accepted at this property: cash, credit card and debit card.
This property may pre-authorize your card before arrival.

Taxes not included. 12% IVA + 10 % tourism taxes of Guatemala

Cancellation policy: 48 hours before arrival.

Full breakfast included!

Kitchen available for guest use.


24-hour reception.

No curfew.

Child friendly (children under 13 are only allowed in private rooms, accompanied by a parent or guardian). Maya Papaya reserves the right of refusal if this rule is not followed.

Non smoking rooms.

No pets are allowed at this property. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.3

  • Security 9.6

  • Location 9.7

  • Staff 9.5

  • Atmosphere 9.1

  • Cleanliness 9.7

  • Facilities 9.6

Latest Reviews

  • 10.0


    26 Jul 2022
    I have nothing negative to say. Location, cleanliness, facilities and staff were all wonderful. I would definitely stay again.
    England, Female, 41+
  • 10.0


    19 Jul 2022
    Most beautiful Hostel in Antigua - friendly, helpful and lovely staff, very nice atmosphere and delicious breakfast! So clean and felt very safe. Thank you Team Maya Papaya for this lovely stay
    Germany, Female, 25-30
  • 10.0


    16 Jul 2022
    Friendly staff, nice workers, chill vibe. They also have a good time, which is great. Very quaint hostel and the dogs are very nice.
    Canada, Male, 25-30
  • 10.0


    11 Jul 2022
    Staff are friendly, atmosphere at the hostel is warm and safe. The breakfast was delicious and the dogs are extremely well-behaved and super cuddly. Would definitely recommend.
    Morocco, Male, 25-30
  • 10.0


    25 Jun 2022
    Beautiful hostel! Honestly wish we could’ve stayed there even longer! We did a private room with a shared bathroom and our room was very nice even came with its own AC unit! The bathroom was good too! Felt very clean! The guy who welcomed us was friendly and informative and very helpful!
    USA, Female, 25-30
  • 10.0


    23 Jun 2022
    Great place with a great social area and very clean. Felt safe in the location and the facilities. Staff was very nice and accommodating
    USA, Female, 18-24
  • 9.7


    24 Jun 2022
    Good place to chill and relax. Met some amazing people there. The breakfast couldn’t get better, it’s amazing. Employees are friendly too.
    India, Male, 25-30
  • 9.4


    05 Aug 2022
    On the pricier side for the dorms, but was a great space. The common areas were cozy, great for working, and had strong wifi. Not a party hostel, which was great for coming back to peace and quiet after a night of clubbing. There’s a bar with great drinks and better prices, though, if you want a chill hangout. The curtains on the pod-style dorm beds make a huge difference, and the beds were super cozy. The water was consistently hot. Overall the facilities and common spaces felt super upscale and clean. I’d
    USA, Female, 25-30
  • 9.1


    01 Jul 2022
    Very nice hostel with helpful staff. Would definitely recommend.
    Ireland, Female, 31-40
  • 7.1

    Very Good

    22 Jul 2022
    Upon arrival after paying for the room i had reserved, we were brought to our room which was not the room we reserved. We reserved a two bed double and were given a single bed. The staff said it was a hostel world problem and not theirs. They refused to refund me even though the room was not what i paid for and said that the cancellation policy is 48 hours before the reservation even though it was their fault. Be weary of what you reserve and pay for vs what you actually get.
    USA, Male, 25-30
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Book Exchange
  • Card Phones
  • Common Room
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi


  • 2020

    1st, Most Popular Hostels Antigua

  • 2020

    1st, Continent Winners North America

  • 2019

    1st, Country Winners Guatemala

  • 2019

    1st, Continent Winners North America

View all Award Winners