Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Maya Papaya

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Welcome to your hostel away from home. Designed and run by hotel professionals, we’re bringing you a luxury experience with a hostel price. We know details are important to you, and they are to us, too. That’s why we include a traditional Guatemalan breakfast, fluffy duvet covers on each bed, multiple indoor and outdoor hangout areas, and Netflix (!) Enjoy our daily bar specials, including our famous mojitos for just Q20.

Each bunk contains a reading light, outlet, privacy curtain, storage locker, and a shelf.

Maya Papaya policies and conditions:

Check-in time starts at 2 pm.
Check-out time is 11 am.
Please advice your arrival time.

Payment types accepted at this property: cash, credit card and debit card.
This property may pre-authorize your card before arrival.

Taxes not included. 12% IVA + 10 % tourism taxes of Guatemala

Cancellation policy: 48 hours before arrival.

Full breakfast included!

Kitchen available for guest use.


24-hour reception.

No curfew.

Child friendly (children under 13 are only allowed in private rooms, accompanied by a parent or guardian). Maya Papaya reserves the right of refusal if this rule is not followed.

Non smoking rooms.

No pets are allowed at this property. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.5

  • Security 9.9

  • Location 9.7

  • Staff 9.7

  • Atmosphere 9.4

  • Cleanliness 9.7

  • Facilities 9.5

Latest Reviews

  • 10.0


    15 Nov 2019
    I loved this hostel!!! Great breakfast every morning and such a great price for all that you get! The most comfy beds and hot water for showering!!! I also want to add that I stayed here for 2 weeks with no problems at all!
    USA, Female, 25-30
  • 10.0


    10 Nov 2019
    I only stayed at Maya Papaya for one night but will happily be back when in Antigua again! The space is spacious and beautiful, the staff was very friendly and helpful and the beds comfortable. The breakfast and happy hour were a nice addition! The atmosphere is relaxed and friendly, people did not seem to party too much but down to have a few drinks. Special thanks to Irene and Hector for being so friendly and accommodating! xoxo
    USA, Female, 25-30
  • 10.0


    29 Oct 2019
    I booked here in the beginning of my trip to Guatemala and ended up booking here again at the tail end of my trip! It is so spacious with an outdoor bar area, its movie "netflix" room and the living "games" room. I met some amazing people at this hostel, the included breakfast was always so good and the beds are so comfy!! The only thing is if you require a shuttle from the Guate City Airport to Antigua they need at least 48 hours notice.
    Canada, Female, 18-24
  • 10.0


    24 Oct 2019
    Amazing hostel, excellent service from the staff, they really go above and beyond to ensure a pleasant stay!
    England, Male, 31-40
  • 10.0


    22 Oct 2019
    We loved our stay at maya papaya! Super comfortable beds, delicious breakfast, great happy hour! The dogs that live there were my favourite ❤️. They organised our volcano hike trip and even provide takeaway brekkie. We tried to stay another night but the 4bed dorm was full so we booked with their sister hostel down the road and we were equally impressed!
    Germany, All Female Group, 25-30
  • 9.7


    23 Nov 2019
    This is one of the best hostels I have stayed in, the staff were lovely and went out of their way to ensure everyone was looked after. When I had to leave early they made me a breakfast to take away. This hostel is slightly more expensive than some others but its worth it for sure.
    England, Male, 41+
  • 9.4


    02 Nov 2019
    I really liked Maya Papaya overall, however the private room I was in was VERY small and unfortunately, a bit stuffy. Further, the 3 private rooms on my hall had to share a 1-stall toilet+shower room, so that got a bit frustrating in the mornings. Lovely property for the dorms, though! And yummy breakfast
    USA, Couple, 31-40
  • 9.4


    22 Oct 2019
    All around great hostal. Amazing staff. Super comfy beds
    Canada, Male, 41+
  • 9.1


    03 Nov 2019
    Wonderful staff in a more private style hostel
    USA, Male, 31-40
  • 8.3


    19 Oct 2019
    Great location, nice room, not a great atmosphere. They did recommend whico & Charlie which turned out to to be the best Acatenango Hike company
    Northern Ireland, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Book Exchange
  • Card Phones
  • Common Room
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi


  • 2019

    1st, Country Winners Guatemala

  • 2019

    1st, Continent Winners North America

View all Award Winners