Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Maya Papaya

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Welcome to your hostel away from home. Designed and run by hotel professionals, we’re bringing you a luxury experience with a hostel price. We know details are important to you, and they are to us, too. That’s why we include a traditional Guatemalan breakfast, fluffy duvet covers on each bed, multiple indoor and outdoor hangout areas, and Netflix (!) Enjoy our daily bar specials, including our famous mojitos for just Q20.

Each bunk contains a reading light, outlet, privacy curtain, storage locker, and a shelf.

Maya Papaya policies and conditions:

Check-in time starts at 2 pm.
Check-out time is 11 am.
Please advice your arrival time.

Payment types accepted at this property: cash, credit card and debit card.
This property may pre-authorize your card before arrival.

Taxes not included. 12% IVA + 10 % tourism taxes of Guatemala

Cancellation policy: 48 hours before arrival.

Full breakfast included!

Kitchen available for guest use.


24-hour reception.

No curfew.

Child friendly (children under 13 are only allowed in private rooms, accompanied by a parent or guardian). Maya Papaya reserves the right of refusal if this rule is not followed.

Non smoking rooms.

No pets are allowed at this property. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.7

  • Security 9.7

  • Location 9.6

  • Staff 9.9

  • Atmosphere 9.3

  • Cleanliness 9.9

  • Facilities 9.8

Latest Reviews

  • 10.0


    11 Apr 2019
    Beautiful hostel with a very friendly staff. Would highly recommend.
    USA, Male, 18-24
  • 10.0


    08 Apr 2019
    Best hostel in Antigua. Comfy beds, super nice owners, very clean, social atmosphere but not a party hostel, bar is great, dogs at the hostel sometimes, free breakfast is quite tasty, feels very homey. Awesome experience here, better than the other two hostels I stayed at in Antigua.
    USA, Male, 18-24
  • 10.0


    02 Apr 2019
    Fantastic place, great location, and very nice staff. The owner is a really nice guy too, it’s definitely worth the price if you want a little bit more of a clean, peaceful hostel experience. The common area is well placed and can get quite social which is nice, but it never really feels like a full on party. Would come back & would recommend to all ages.
    Canada, Male, 18-24
  • 10.0


    24 Mar 2019
    Best hostel in Guat! Superb beds, great aesthetics & ‘adulting’ bar. Great tropical escape in the city. Highly recommend! Hector & Melanie are wonderful. 👌🏼👌🏼👌🏼
    Australia, Male, 25-30
  • 10.0


    24 Mar 2019
    Staying at the Maya Papaya was awesome. Always felt welcome as staff tried to know everyones name. Breakfasts were good quality, rooms were clean, and beds were comfortable. Hostel had an excellent social atmosphere - everyone would hang out in the bar/courtyard area at night - but went to bed at or around 10pm so could get some sleep. Good place for people looking for a social atmosphere but not wanting to stay up til 2am.
    Canada, Male, 18-24
  • 10.0


    19 Mar 2019
    Awesome hostel! Super comfortable bed, delicious breakfast, close to Antigua attractions, and amazing staff. Definitely stay here while you are in Antigua
    USA, Male, 25-30
  • 9.7


    14 Apr 2019
    I really enjoyed my time at this hostel! It was clean and beautiful and everyone was incredibly friendly, not to mention bilingual! The beds were fantastic, the bathrooms were always fresh, the breakfast was much more than I would expect for an inclusive meal. The vibe was also good- relaxed, social, and fun without being a party hostel. I also really loved the two living rooms, one with a TV and Netflix, and the other for quiet study, reading/playing games. The decor was on point.
    USA, Female, 25-30
  • 9.7


    02 Apr 2019
    Maya Papaya has been such a sweet place of grounding and care along my travels. I have used Antigua as a centro hub and explored many other surrounding areas like Lake Atitlan and El Paredon, in between journeys it’s been so nice to have a place to call home and reset. Maya Papaya feels safe and the staff is super supportive. My only suggestion would be to consider possible mini fans in the bed spaces, sometimes it gets warm. Love you Maya Papaya!
    USA, Female, 31-40
  • 9.7


    25 Mar 2019
    One of the best hostels I’ve ever stayed in! Bed was made everyday, bathrooms were always clean and there was PLENTY of hot water in the showers. Super chill hostel, breakfast was amazing and the TV in the lounge room with Netflix was a fantastic addition! Wish we could’ve stayed here longer!!
    Australia, Female, 25-30
  • 9.1


    26 Mar 2019
    Felt very welcomed at Maya Papaya. The dorm rooms and toilets were super clean, I was never waiting to shower or use the toilet. And the beds were super comfy. The restaurant recommendations were excellent, we loved all of them! The only thing that let the hostel down was the security, a man who wasn't staying at the hostel managed to walk in at night, into the dorms and sleep on the sofa. There should be a wristband system to let people in and out and the dorm rooms should be locked.
    England, Mixed Group, 18-24
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Book Exchange
  • Card Phones
  • Common Room
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi


  • 2019

    1st, Continent Winners North America

  • 2019

    1st, Country Winners Guatemala

View all Award Winners