Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Welcome to your hostel away from home. Designed and run by hotel professionals, we’re bringing you a luxury experience with a hostel price. We know details are important to you, and they are to us, too. That’s why we include a traditional Guatemalan breakfast, fluffy duvet covers on each bed, multiple indoor and outdoor hangout areas, and Netflix (!) Enjoy our daily bar specials, including our famous mojitos for just Q20.

Each bunk contains a reading light, outlet, privacy curtain, storage locker, and a shelf.

Maya Papaya policies and conditions:

Check-in time starts at 2 pm.
Check-out time is 11 am.
Please advice your arrival time.

Payment types accepted at this property: cash, credit card and debit card.
This property may pre-authorize your card before arrival.

Taxes not included. 12% IVA + 10 % tourism taxes of Guatemala

Cancellation policy: 48 hours before arrival.

Full breakfast included!

Kitchen available for guest use.


24-hour reception.

No curfew.

Child friendly (children under 13 are only allowed in private rooms, accompanied by a parent or guardian). Maya Papaya reserves the right of refusal if this rule is not followed.

Non smoking rooms.

No pets are allowed at this property. View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.8

  • Location 9.6

  • Staff 9.6

  • Atmosphere 9.2

  • Cleanliness 9.6

  • Facilities 9.4

Latest Reviews

  • 10.0


    13 Jan 2020
    What a great hostel. I've now stayed at both of their properties in Antigua, and can't recommend them enough! Super clean, modern hostel with awesome people.
    USA, Male, 25-30
  • 10.0


    08 Jan 2020
    Very pretty place with all the amenities, friendly staff. Bed in the private room was rock hard though but after a long flight I slept anyway.
    Finland, Female, 25-30
  • 10.0


    08 Jan 2020
    Arrived late at night. They looked after me so well and I spent a magical 2 days there. Great place to connect with other travelers.
    Canada, Male, 41+
  • 10.0


    07 Jan 2020
    Love the dogs, they're so cute providing all the endorphins you need after a hike up a volcano!! So clean and the staff were so nice and helpful, good cheap drinks at the bar. Would definitely come back!
    USA, Couple, 18-24
  • 10.0


    04 Jan 2020
    Perfect place to stay in Antigua! The hostel is very new and has a beautiful setting, outdoor seating under banana trees and an outdoor bar. Hugely helpful staff, and a place for everyone: from drinks at night to 8pm bedtimes for morning hikes, Maya Papaya has you covered.
    USA, Male, 18-24
  • 10.0


    31 Dec 2019
    Maya Papaya was a fantastic, more "grown up" hostel, which is just what I needed. The single best thing about the hostel is how comfortable the beds and bedding were (even in the dorm room!) All in all, such a charming, clean, and stylish place to stay with good customer service and perks like free coffee, breakfast, and drinks. The hostel is walking distance from all the main spots in Antigua. I stayed on New Year's Eve and was able to walk around the town easily and safely.
    USA, Female, 25-30
  • 9.7


    29 Dec 2019
    What we enjoyed: Great attention to detail! The hostel is well maintained with a nice bar and gardens. The 14 bed dorm is spacious and the beds are really comfy. The staff were always so friendly and welcoming. Breakfast is served fresh every morning and made to order which is a great alternative to buffets where so much food is wasted. Could be improved: The shared bathrooms didn’t feel that private. A pool in the future would also be a great finishing touch!
    Australia, Couple, 25-30
  • 8.6


    06 Jan 2020
    Very comfy beds, delicious breakfast. Quiet but nice for winding down
    England, Male, 25-30
  • 8.3


    31 Dec 2019
    Good location to open food market squ by church. Also has a sister hotel Ojala that is really good and clean and smaller
    Canada, Female, 41+
  • 5.4


    30 Dec 2019
    BED BUGS. Covered in bites after 1st night. Reception said they would clean the beds but with being at capacity that night, would need to share a single bed. Initially offered 2 free drinks as comp! Came back to see that they were trying to use store bug spray to remove the bugs . We weren’t comfortable being in the dorm anymore. The next day we waited around from 10-5 waiting for a room. Again offered a single bed, though we’d paid for 2. Refused to give us a double private unless we paid more.
    Australia, Couple, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Book Exchange
  • Card Phones
  • Common Room
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi


  • 2020

    1st, Most Popular Hostels Antigua

  • 2020

    1st, Continent Winners North America

View all Award Winners