Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Maya Papaya

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Welcome to your hostel away from home. Designed and run by hotel professionals, we’re bringing you a luxury experience with a hostel price. We know details are important to you, and they are to us, too. That’s why we include a traditional Guatemalan breakfast, fluffy duvet covers on each bed, multiple indoor and outdoor hangout areas, and Netflix (!) Enjoy our daily bar specials, including our famous mojitos for just Q20.

Each bunk contains a reading light, outlet, privacy curtain, storage locker, and a shelf.

Maya Papaya policies and conditions:

Check-in time starts at 2 pm.
Check-out time is 11 am.
Please advice your arrival time.

Payment types accepted at this property: cash, credit card and debit card.
This property may pre-authorize your card before arrival.

Taxes not included. 12% IVA + 10 % tourism taxes of Guatemala

Cancellation policy: 48 hours before arrival.

Full breakfast included!

Kitchen available for guest use.


24-hour reception.

No curfew.

Child friendly (children under 13 are only allowed in private rooms, accompanied by a parent or guardian). Maya Papaya reserves the right of refusal if this rule is not followed.

Non smoking rooms.

No pets are allowed at this property. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.7

  • Security 9.9

  • Location 9.8

  • Staff 9.8

  • Atmosphere 9.5

  • Cleanliness 9.8

  • Facilities 9.8

Latest Reviews

  • 10.0


    11 Dec 2020
    I ended up staying here for 10 days because I was so comfortable. This is the best hostel in Guatemala hands down. Very clean, new, tranquil and beautiful property. Amazing and helpful staff. Centrally located. Breakfast included!
    USA, Male, 31-40
  • 10.0


    04 Dec 2020
    amazing staff !! very professional. delicious breakfast, very recommended:-)
    Israel, Couple, 25-30
  • 10.0


    13 Mar 2020
    The staff at Maya Papaya is lovely. Facilities are clean, beds are comfy, breakfast is delicious. The hostel is laid back, a sweet place to relax. One of the best hostels I've stayed in throughout my travels.
    USA, Female, 18-24
  • 10.0


    13 Mar 2020
    I LOVED this hostel! Best location, best breakfast, best staff, best beds, best breakfast, best showers- honestly just overall the best!! I highly recommend this hostel!!
    Australia, Female, 25-30
  • 10.0


    12 Mar 2020
    Stayed in a private room and honestly the comfiest bed i've ever slept in. Great hostel, great breakfast
    England, Male, 25-30
  • 10.0


    06 Mar 2020
    Best place to stay in Antigua. For anyone.
    Canada, Male, 41+
  • 10.0


    06 Mar 2020
    amazing hostel. you meet the coolest people from all over, the staff is incredible and so helpful, the atmosphere is chill and happy. the beds are also really comfy and there is a lot of common spaces to take advantage of. so close to a lot of things you would want to do in antigua. seriously such a great place & would recommend to anyone!!!
    USA, Female, 18-24
  • 10.0


    05 Mar 2020
    Maya Papaya is such an awesome place to stay at. It's clean, the breakfast is amazing and the staff is super friendly and helpful. It really feels like home and the common areas are very chill and pretty. It's not a party hostel but you can still get some drinks at the bar and it's also nice to meet other people. I can definitely recommend it!!
    Germany, Female, 18-24
  • 9.4


    15 Dec 2020
    Maya Papaya was a great place to stay. Spotlessly clean, extremely friendly staff and great location. At the time of writing there weren’t so many tourists in Antigua due to Covid, but that will hopefully change soon. Was still well worth a visit!
    England, Male, 41+
  • 9.4


    19 Mar 2020
    The place is very homey, the staff is very nice the breakfast is good nothing out of this world but you have two choices fruit, yogurt, granola or the típico which is eggs and beans. The WiFi is ok a bit slow, clean bathrooms and hot showers. They have a bar as well prices are decent. The beds are really comfortable The location is good and would definitely stay here again they made my bed every day and cleaned the rooms every day. Great value!
    Mexico, Couple, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Book Exchange
  • Card Phones
  • Common Room
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi


  • 2020

    1st, Most Popular Hostels Antigua

  • 2020

    1st, Continent Winners North America

  • 2019

    1st, Country Winners Guatemala

  • 2019

    1st, Continent Winners North America

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