Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Maya Papaya

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Welcome to your hostel away from home. Designed and run by hotel professionals, we’re bringing you a luxury experience with a hostel price. We know details are important to you, and they are to us, too. That’s why we include a traditional Guatemalan breakfast, fluffy duvet covers on each bed, multiple indoor and outdoor hangout areas, and Netflix (!) Enjoy our daily bar specials, including our famous mojitos for just Q20.

Each bunk contains a reading light, outlet, privacy curtain, storage locker, and a shelf.

Maya Papaya policies and conditions:

Check-in time starts at 2 pm.
Check-out time is 11 am.
Please advice your arrival time.

Payment types accepted at this property: cash, credit card and debit card.
This property may pre-authorize your card before arrival.

Taxes not included. 12% IVA + 10 % tourism taxes of Guatemala

Cancellation policy: 48 hours before arrival.

Full breakfast included!

Kitchen available for guest use.


24-hour reception.

No curfew.

Child friendly (children under 13 are only allowed in private rooms, accompanied by a parent or guardian). Maya Papaya reserves the right of refusal if this rule is not followed.

Non smoking rooms.

No pets are allowed at this property. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.3

  • Security 9.8

  • Location 9.6

  • Staff 9.6

  • Atmosphere 9.2

  • Cleanliness 9.6

  • Facilities 9.4

Latest Reviews

  • 10.0


    15 Feb 2020
    This hostal is very welcoming and has a warm atmosphere that promotes interaction. The tone is set by the staff, but there's also something about the common areas that works very well. Maybe it's the dogs.
    Canada, Male, 41+
  • 10.0


    09 Feb 2020
    This is the nicest hostel I have ever stayed on! Such comfy beds, loads of nice places to sit and relax or work and a great bar. The breakfast was delicious, staff friendly and they have the cutest dogs!
    Ireland, Female, 31-40
  • 10.0


    06 Feb 2020
    Quality place to stay. Breakfast is great and the location is very good! Has so many cool little places to chill out as well as places to be social. Can’t go wrong...
    England, Couple, 25-30
  • 10.0


    05 Feb 2020
    One of my favourite hostels. Great accommodations - private rooms were comparable to a hotel, the courtyard is a perfect place to meet other travelers, very helpful staff.
    Canada, Male, 31-40
  • 10.0


    01 Feb 2020
    The perfect hostel in every way possible.
    England, Couple, 25-30
  • 10.0


    30 Jan 2020
    I stayed at Froi Antigua and Maya Papaya and Maya was SIGNIFICANTLY better. In fact, I think this is the best hostel in Antigua. Everything is brand new. It is super clean. The bed sheets SMELL AMAZING. The staff is super nice. Free coffee and great breakfast. I just LOVE this place.
    USA, Male, 25-30
  • 10.0


    28 Jan 2020
    One of the nicest hostels I've ever stayed in. I was so impressed by the way the beds were made each day and the cleanliness of the bathrooms. The housekeeping staff kept everything spotless! It was wonderful how they offered breakfast AND if you were leaving early for the day, you could tell the front desk ahead of time and they would prepare you a nice breakfast for you ahead of time. I enjoyed the social aspect in the courtyard, the margaritas were perfection. Thank you Maya Papaya!
    USA, Female, 25-30
  • 10.0


    22 Jan 2020
    Hostel is clean and spacious with a relaxed vibe. Delicious breakfast and lovely staff. Great location. Highly recommended!
    New Zealand, Female, 25-30
  • 9.7


    08 Feb 2020
    Great place, great staff, very friendly and good wifi. Highly recommended to stay here if in Antigua.
    England, Male, 31-40
  • 9.7


    21 Jan 2020
    Most comfy beds on earth! Location is great - close to the market. Delicious breakfast (3 different options plus coffee) included. Free coffee & cookies every day from 3 until 5pm. Free use of the kitchen. Lots of nice places inside as well as outside to relax, chill, read a book, recover from the Acatanango hike. Staff was absolutely amazing and super friendly! They offer free market tours twice a week. You can book shuttles, volcano hikes etc. at the reception at very reasonable prices.
    Germany, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Book Exchange
  • Card Phones
  • Common Room
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi


  • 2020

    1st, Most Popular Hostels Antigua

  • 2020

    1st, Continent Winners North America

  • 2019

    1st, Country Winners Guatemala

  • 2019

    1st, Continent Winners North America

View all Award Winners