Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Welcome to your hostel away from home. Designed and run by hotel professionals, we’re bringing you a luxury experience with a hostel price. We know details are important to you, and they are to us, too. That’s why we include a traditional Guatemalan breakfast, fluffy duvet covers on each bed, multiple indoor and outdoor hangout areas, and Netflix (!) Enjoy our daily bar specials, including our famous mojitos for just Q20.

Each bunk contains a reading light, outlet, privacy curtain, storage locker, and a shelf.

Maya Papaya policies and conditions:

Check-in time starts at 2 pm.
Check-out time is 11 am.
Please advice your arrival time.

Payment types accepted at this property: cash, credit card and debit card.
This property may pre-authorize your card before arrival.

Taxes not included. 12% IVA + 10 % tourism taxes of Guatemala

Cancellation policy: 48 hours before arrival.

Full breakfast included!

Kitchen available for guest use.


24-hour reception.

No curfew.

Child friendly (children under 13 are only allowed in private rooms, accompanied by a parent or guardian). Maya Papaya reserves the right of refusal if this rule is not followed.

Non smoking rooms.

No pets are allowed at this property. View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 9.7

  • Location 9.7

  • Staff 9.6

  • Atmosphere 9.0

  • Cleanliness 9.6

  • Facilities 9.5

Latest Reviews

  • 10.0


    23 Sep 2022
    I’ve been travelling for a month or two now. This is the best hostel I’ve stayed in. It really has it all. Usually a hostel that has a good vibe and people lacks in cleanliness and comfort. Not this one. Great staff and amazing breakfast.
    Ireland, Female, 25-30
  • 10.0


    22 Sep 2022
    We had an amazing time staying at Maya Papaya. Family vibes. The staff are so friendly and will get to know you on a first-name-basis! Room and facilities were clean. Breakfast included was such a perk. Would definitely stay here again.
    Canada, Female, 25-30
  • 10.0


    14 Sep 2022
    The staff are so welcoming here! We only stayed for one night but really enjoyed our stay. The breakfast is delicious, they have nice drinks at the bar and the beds are comfortable. We stayed in the 14 person dorm and didn’t have any issues with having to wait to shower etc. It’s a social place but there’s space to have quiet time if you need it. It would have been nice if my friend and I could have shared a bunk because we booked together but it didn’t really matter for 1 night
    Canada, Female, 25-30
  • 10.0


    06 Sep 2022
    Highly recommend: Awesome management; clean digs,
    USA, Male, 41+
  • 10.0


    03 Sep 2022
    Nice hostel with perfect vibe. Popular enough to meet people but not so “party” that you still get to rest well. Especially love the bed curtain!
    China, Male, 25-30
  • 10.0


    26 Aug 2022
    GREAT place!!! Recommend!!
    Israel, Male, 18-24
  • 8.9


    20 Sep 2022
    Good, social hostel. Really cool property and setup, but the 14-bed dorms can get a little rowdy. Not quite a party hostel, but the bar got a little lively at night, especially on the weekends. Solid location, not perfect, but everything is easily walkable no matter where you are in Antigua.
    USA, Male, 25-30
  • 8.9


    26 Aug 2022
    Very nice and cute place, great atmosphere and stuff. The garden is very fun to hang out in. The privet room was disappointing, it is small and hot because the window is facing the hall so you can not leave it open. Maybe better for dorms (:
    Israel, Female, 18-24
  • 8.0


    19 Aug 2022
    Hostel was clean and nice! A little over priced and location wasn’t the best. Nice game room and a lot of sitting areas. Not really a social vibe. Breakfast was good. Would recommend probably to an older or more chill crowd and not younger solo travelers
    USA, Female, 18-24
  • 7.7

    Very Good

    20 Aug 2022
    Disappointed from the staff - did not mention breakfast or free coffee, was not helpful
    Israel, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Book Exchange
  • Card Phones
  • Common Room
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi


  • 2020

    1st, Most Popular Hostels Antigua

  • 2020

    1st, Continent Winners North America

  • 2019

    1st, Country Winners Guatemala

  • 2019

    1st, Continent Winners North America

View all Award Winners