Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/30
Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

We are an oasis for barefoot travelers, digital nomads, and adventurers. Our spaces, people and free-spirited energy create the perfect atmosphere to meet new friends and enjoy the simple things in life.

Mayan Monkey Cancun is set in the heart of the hotel zone, overlooking the lagoon, right across the street from an unbelievably blue-water beach and steps away from the most popular restaurants and bars.The property has fantastic common areas surrounded by nature and spaces to relax, work and party and is a temporary home to adventurers from around the world looking to make new friends and have a really good time.

Policies and Conditions:
Payment upon arrival by CASH. No credit cards accepted to pay for the booking.
Cancellation policy: 72 h before arrival. Travelers who cancel less than 72 hours before check-in and no-shows will be charged 100% of the booking amount.
Check in begins at 15:00/ Check out ends at 12:00 pm.
Taxes and fees not included.
No smoking in rooms and no outside alcoholic beverages allowed.
Adults only. View House Rules

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Reviews & Ratings

  • Value For Money 8.2

  • Security 9.2

  • Location 9.3

  • Staff 8.3

  • Atmosphere 8.7

  • Cleanliness 8.7

  • Facilities 8.5


Latest Reviews

  • 10.0

    Superb

    01 Aug 2022
    We stayed in a 10 female bedroom and the beds felt so so private. First of all the spacing is excellent. There are 2 shower cabins and 2 toilets and 2 sinks, all separate so you don’t have to wait for the toilet to be vacant which was excellent especially in big dorm rooms. Secondly the staff are super friendly and helpful. And very professional. They do know what they’re doing. We felt really cared for. Lastly, the vibes…omg!!! Great vibes. Happy hour everyday. Great pool and DJ.
    Egypt, Female, 25-30
  • 9.7

    Superb

    03 Aug 2022
    The whole Vibe is perfect! Night are always friend and during I was working. I had the best combination
    Guatemala, Female, 25-30
  • 9.4

    Superb

    12 Aug 2022
    Great hostel! I stayed in a private room & was pleasantly surprised to see that I got a large private balcony that overlooks the main road, as well as a TV in the room with Netflix! I enjoyed their live music & happy hour. Pros:common area is scenic, breakfast with free & paid options, friendly staff, clean, central location in hotel zone, access to the beach & restaurants right across the street. Cons:they advertised room service for private rooms but did not respond when we placed an order.
    USA, Couple, 25-30
  • 9.1

    Superb

    09 Aug 2022
    Lovely property, really nice and helpful staff, location is a bit tricky as it’s right on the main road to trying to cross it is a bit sketchy, however great for taxi’s etc
    England, Female, 18-24
  • 9.1

    Superb

    30 Jul 2022
    Great place!
    England, Couple, 25-30
  • 9.1

    Superb

    25 Jul 2022
    Pros: Great location. Nice staff. Comfortable beds. Party atmosphere. Cons: Mold on the ceiling/wall in the bathrooms. Breakfast was not good. Cooler that held ice for drinks also had mold, so but your drinks/food elsewhere
    USA, Female, 25-30
  • 8.9

    Fabulous

    02 Aug 2022
    The hostel stay didn’t start so well but it was a fault on all parties. Hostel worlds conditions are that you pay by cash for this hostel also don’t expect to get a the deposit taken off the stay. They charge you the full amount even though you pay a deposit through Hostel world. Anyway after arriving about ten at night and finishing out that this was the hostels conditions, we went looking for a cash point. Took us an hour to find one that was working then the hostel gave us the wrong room.
    England, Female, 31-40
  • 7.7

    Very Good

    09 Aug 2022
    The staff was helpful and the hostel was in a good location. I am in no way a clean freak, but the cleanliness was not there. The bathroom was disgusting and the towel mound in our room stayed put for two days. The breakfast service wasn’t great until the 2nd day. Again, it was around the cleanliness issue. I am not typically a complainer of any kind, but seeing my second hostel one day later and the cleanliness that is exhibited here, I know that my expectations aren’t unreasonable.
    USA, Female, 18-24
  • 7.7

    Very Good

    07 Aug 2022
    nice hostel in the hotel zone, close to the coco bongo and a beach
    Israel, Female, 18-24
  • 4.9

    Rating

    29 Jul 2022
    The staff was nice and helped us with trips, and it was in a very good location. But the place was dirty and they didn’t really clean it during the day, just changed the trash. The lookers where small so our bags didn’t fit and neither did the other girls in the room so suitcases everywhere and old stuff from people that had checked out. It was also very loud from the bar area into our room, we had the first one, so not a lot of sleep.
    Sweden, Female, 25-30
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Facilities

Free
  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Cable TV
  • Common Room
  • Cooker
  • Dryer
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Utensils
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
Entertainment
  • Board Games
  • Foosball
  • Nightclub
  • Wi-Fi


Awards

  • 2021

    EXTRAordinary Sociable Experience

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