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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

No penalty for cancellation 48 hours prior check-in.
Cancellations made within 48 hours to check-in or No show are non refundable.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/30

Mayan Monkey Hostel Cancún

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Set in the heart of the Cancun hotel zone overlooking the Nichupte lagoon, only steps away from the beach and minutes away from the most popular restaurants and bars.
Mayan Monkey Cancun is the starting point of an unforgettable vacation, with a range of fascinating outdoor activities, proximity and easy access to Cancun’s highlights, shopping malls, watersports and excursions.

Mayan Monkey Hostel Policies and Conditions:
Payment upon arrival by CASH. No credit cards accepted.
Cancellation policy: 48 h before arrival. In case of a late cancellation or No Show, you will be charged full stay.

A security deposit of $25USD ( shared rooms) and $50 USD (private rooms) will be charged at the time of check-in for all reservations. In the case of any damages/theft of the room, the deposit will be retained. If the damage/theft is greater than the amount of the deposit, the guest will be required to pay the total amount of the repair/replacement. This deposit is 100% refundable in the case there is no damage/theft of the room.

Check in from 15:00 to 23:00.
Check out before 12:00.

Taxes and fees not included.
Continental breakfast Included
No curfew.
We do not accept customers younger than 18 years of age.
No smoking in rooms. View House Rules

Overview

Dreaming of a place with a party spirit and lagoon views that's just steps from a white sandy beach? Come and stay at Señor Frogs Hostel! You can get to know other travellers as you hang out by the floating pool or chill in the swinging chairs on our outdoor terrace. We've got a buzzing bar that overlooks the water, as well as a cosy hangout with Insta-friendly sunset views. On Saturdays, we ramp things up a notch with our BBQ pool party. Luckily, our free all-you-can-eat continental breakfast (perfect for curing sore heads) is available every day.

Location

We're found in the heart of Cancún's party area, Hotel Zone, surrounded by resorts, clubs and bars. From Cancún International Airport you can reach us by taxi in around half an hour and you'll have sea views for most of the drive. To help you explore the area, we collaborate with Party Rockers who arrange tours to the area's eco-parks (1.25 hours drive) or the ancient ruins of Chichén Itzá (3.5 hours drive).

Rooms and Dorms

When you're all partied out, get your head down in one of our cosy cabin-style bunks that come complete with a privacy curtain, lamp and USB plug. Choose a double room for more space or go all-out and treat yourself to the penthouse suite. All of our mixed and female-only dorms and rooms have hot showers in their en-suites and towels and bed linen for free. You'll also have a big locker (with a handy plug socket inside) to keep your gear safe.

Extras and activities

We're all about socialising and love throwing casino and karaoke nights. Our daily drinking games get everyone mingling! Get active with a game of water volleyball or flex your muscles with a yoga session. When you're planning your day, make use of our free local maps and the free Wi-Fi in all the common areas. Peckish? Head to the kitchen, order something tasty from our restaurant or grab snacks from the vending machines.

View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.1

  • Security 9.4

  • Location 9.6

  • Staff 8.7

  • Atmosphere 9.2

  • Cleanliness 8.8

  • Facilities 9.2


Latest Reviews

  • 10.0

    Superb

    09 Jan 2021
    great location and really clean and modern hostel!! best hostel I’ve stayed at
    USA, Couple, 18-24
  • 10.0

    Superb

    05 Jan 2021
    Very nice staff and location .. It sa very hip fun relaxed hostel .. party vibe till 12 but you cannot hear any party from room ... also party stops at 1 am .. shut off lights so good Israel at front desk And Elle colunteer from Colombia 🇨🇴 were very helpful Nice info . Security folks are nice too and knowledgeable about local locations snd bus routes
    India, Male, 41+
  • 10.0

    Superb

    31 Dec 2020
    Fantastic location. Great place to chill during the day and good location to walk to the clubs.
    England, Male, 25-30
  • 9.7

    Superb

    08 Jan 2021
    Had a great experience here for two nights in January, great quality hostel especially for the price. Only thing was the ac in the room had a hard time countering the showers so it got a little muggy in there but other than that I loved the privacy and security of the hostel. Staff tried hard to have activities for guests every night, I would maybe just suggest getting one large table rather than a bunch of small tables to force more people to interact, but overall I’d definitely recommend!
    USA, Mixed Group, 25-30
  • 9.7

    Superb

    31 Dec 2020
    Really beautiful hostel on a picturesque lagoon in stunning Cancun. This is definitely a party hostel and has a younger crowd which is totally great if that's what you're after - for me it was a little harder to meet like-minded people as I'm more a backpacker/sight-seer than party animal. Lots of solo travellers, lots of people looking to make friends, lots of men (more so than women) but the crowd is more the "spring-breaker" or frat house types in their early 20s (not too many over 30s peeps)
    Canada, Female, 31-40
  • 9.1

    Superb

    09 Jan 2021
    Love the atmosphere, great location, very fair price. Will definitely come back.
    Mexico, Female, 25-30
  • 8.9

    Fabulous

    31 Dec 2020
    This Hostel is hands down one of the best... the reason I gave it this rating is because I’m not sure if the bathrooms are cleaned om a daily basis. Also, the shower pressure isn’t as good as you might think. It’s okay. if you are a solo female traveller, just make sure you’re staying in an all female dorm. This is because with mixed dorms, well... a lot happens inside those curtains...if you know what I mean. lol. Overall, still an awesome experience.
    Canada, Female, 25-30
  • 8.6

    Fabulous

    03 Jan 2021
    Great place to meet people and top location. A bit jaded though and although some good staff, they weren't very enthusiastic or welcoming. A great stay but not a 9+ hostel.
    England, Male, 31-40
  • 7.4

    Very Good

    31 Dec 2020
    Stayed in the all female dorm. Party atmosphere and not very clean. No outside guests allowed not even to have a drink at the bar.
    USA, Female, 18-24
  • 6.0

    Good

    02 Jan 2021
    All 12 beds where field up and the location was not operating at 50% capacity like I thought. I did not feel Covid-19 safe. Also there was a hole in the wall where all the bathroom water was leaking into the bedroom area. All they did was put towels over it to cover it up. Unbelievable!
    USA, Female, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Dryer
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Swimming Pool
  • Utensils
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Foosball
  • Games Room
  • Nightclub
  • Wi-Fi


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