Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

No penalty for cancellation 48 hours prior check-in.
Cancellations made within 48 hours to check-in or No shows are non refundable.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Mayan Monkey Hostel Cancun

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

We are an oasis for wanderers, digital nomads, and barefoot travelers.
Our spaces and people create the perfect atmosphere to meet new friends and enjoy the simple things in life.
Set in the heart of the Cancun hotel zone overlooking the Nichupte lagoon and only steps away from the beach and the most popular restaurants and bars. We are the starting point of an unforgettable vacation, with a variety of fascinating outdoor activities, proximity, and easy access to the highlights and excursions in Cancun.
The property has fantastic common areas surrounded by nature and spaces to relax, work, and play.

Policies and Conditions:
Payment upon arrival by CASH. No credit cards accepted.
Cancellation policy: 48 h before arrival. Travelers who cancel less than 48 hours before check-in and no-shows will be charged
100% of the booking amount.

A security deposit of $25USD (shared rooms) and $50 USD (private rooms) will be charged at the time of check-in for all reservations.
In the case of any damages/theft of the room, the deposit will be retained. If the damage/theft is greater than the amount of the deposit, the guest will be required to pay the total amount of the repair/replacement. This deposit is 100% refundable in the case there is no damage/theft of the property.

Check in begins at 15:00.
Check out ends at 12:00 pm.

Taxes and fees not included.
Continental breakfast Included in all stays.
We do not accept customers younger than 18 years of age. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.7

  • Security 9.1

  • Location 9.4

  • Staff 8.4

  • Atmosphere 8.9

  • Cleanliness 8.5

  • Facilities 8.9

Latest Reviews

  • 10.0


    17 Oct 2021
    Excellent location at the heart of Cancun Hotel Zone. Very good facilities for the price. Nice pool and terrace Easy to meet people. Yummy breakfast. Wifi worked great too.
    Panama, Male, 25-30
  • 10.0


    13 Oct 2021
    Everyone was extremely nice, helpful, the environment was amazing. I definitely would come again. If you wanna go and meet people from all over the world and have an amazing time, I would definitely recommend! Amazing location, you don’t even have to leave the location to have an amazing time because the ambiance is amazing!
    USA, Male, 25-30
  • 9.7


    12 Oct 2021
    Actually extended twice now. Most of the staff is really friendly and they have staff members going around making sture people are having a good time. Lot's of activities and very clean rooms and bathroom inside the rooms. Atmosphere is good for either party or just chilling around to talk. Close to everything and there's a bus stop right at the door. Great location!
    Belgium, Male, 25-30
  • 9.7


    04 Oct 2021
    All around an amazing place to stay, meet people and have a good time, very social! Common areas are the highlight here as hostels should be this social, the bar alone is amazing, and their food menu too, later at night hostel turns into a waterfront party with an awesome Dj, sunsets in the pool area stunning. Dorms are spacious, well ventilated and comfy beds, very clean also. All you need nearby, beach a few steps away, convenience stores, restaurants. Helpful friendly staff. Exemplary.
    USA, Male, 18-24
  • 9.4


    15 Oct 2021
    First time solo travelling and this hostel was lovely, the free breakfast was really good there was loads to choose from and the hostel had activities every day. Easy to meet people and a 30 second walk from a gorgeous not overcrowded beach
    England, Female, 18-24
  • 9.4


    10 Oct 2021
    Amazing. The current staff are ⭐️⭐️⭐️⭐️⭐️. The best. Will definitely be back. Loved every minute of it.
    USA, Male, 25-30
  • 8.3


    23 Oct 2021
    Beautiful hostel, never a dull moment. That means never a quiet moment either. For introverts, irregular sleepers or anxious people, this is a bad choice, as dorm guests play music and have video calls at all hours, and everywhere else there is loud music all the time. Staff was very helpful and nice, and the place is really well kept and equipped. I did see two giant cockroaches one day.
    Hungary, Female, 31-40
  • 7.7

    Very Good

    20 Oct 2021
    We stayed in a private room, the room was decent but a terrible smell of sewage came from the bathroom, the towels were dirty. The staff were helpful but some of them struggled to speak English. The atmosphere is quite nice and the location is great.
    Israel, Female, 18-24
  • 5.7


    12 Oct 2021
    My experience at this place was so bad that I left half way through my stay. The hostel itself is pretty good. I booked a bed in a 8-bed dorm and was planning on staying there for 9 days. On Saturday, a person got drunk in our dorm vomited all around the room. A couple of hours later, the same person decided to walk around the dorm room naked and even tried to get on top of my bed. Overall, the experience left me pretty shaken and I had to leave the hostel.
    India, Male, 25-30
  • 5.7


    07 Oct 2021
    I think this is my worst hostel experience during my month and a half travels in Mexico & Guatemala. I booked for 2 nights and left after 1 and they didn't want to refund my 2nd night. The only common area is the bar area which is more of a night club than a common area. The music is su loud, which makes it impossible to talk to people. Staff is careless and not helping. This place could be great if you're traveling with friends and want to party. Not recommended to solo travelers!!
    France, Male, 25-30
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  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Cooker
  • Dryer
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Swimming Pool
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Board Games
  • Foosball
  • Nightclub
  • Wi-Fi


  • 2021

    EXTRAordinary Sociable Experience

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