Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

No penalty for cancellation 48 hours prior check-in.
Cancellations made within 48 hours to check-in or No shows are non refundable.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Mayan Monkey Hostel Cancun

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

We are an oasis for wanderers, digital nomads, and barefoot travelers.
Our spaces and people create the perfect atmosphere to meet new friends and enjoy the simple things in life.
Set in the heart of the Cancun hotel zone overlooking the Nichupte lagoon and only steps away from the beach and the most popular restaurants and bars. We are the starting point of an unforgettable vacation, with a variety of fascinating outdoor activities, proximity, and easy access to the highlights and excursions in Cancun.
The property has fantastic common areas surrounded by nature and spaces to relax, work, and play.

Policies and Conditions:
Payment upon arrival by CASH. No credit cards accepted.
Cancellation policy: 48 h before arrival. Travelers who cancel less than 48 hours before check-in and no-shows will be charged
100% of the booking amount.

A security deposit of $25USD (shared rooms) and $50 USD (private rooms) will be charged at the time of check-in for all reservations.
In the case of any damages/theft of the room, the deposit will be retained. If the damage/theft is greater than the amount of the deposit, the guest will be required to pay the total amount of the repair/replacement. This deposit is 100% refundable in the case there is no damage/theft of the property.

Check in begins at 15:00.
Check out ends at 12:00 pm.

Taxes and fees not included.
Continental breakfast Included in all stays.
We do not accept customers younger than 18 years of age. View House Rules

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Reviews & Ratings

  • Value For Money 8.7

  • Security 9.1

  • Location 9.4

  • Staff 8.4

  • Atmosphere 9.0

  • Cleanliness 8.6

  • Facilities 8.9

Latest Reviews

  • 9.7


    14 Sep 2021
    This place is amazing. Very good location. Just a couple of minutes from the beach. The party is great. And they have a good coworking area.
    Colombia, Male, 31-40
  • 9.7


    29 Aug 2021
    I love this Hostel, I will definitely stay again. Only down side to me they play the music to early in the morning 730am is a bit much. I’m
    USA, Female, 31-40
  • 9.1


    03 Sep 2021
    Great hostel. Also stayed at the one in tulum which I liked better- better atmosphere. Nonetheless, the Cancun location is still pretty great. Thought staff was nice and helpful- do note that they only accept cash when booking through hostel world. They have an atm on site which only gives US dollars. Free breakfast was nice and simple. Rooms were clean. Bathroom wasn’t the cleanest but have seen worse. Would stay there again and recommend to others
    Colombia, Female, 25-30
  • 8.9


    19 Aug 2021
    Great hostel at a great location. Had a few small issues with front desk but overall a great experience staying here! Highly recommend for solo travelers
    Canada, Male, 25-30
  • 8.6


    24 Aug 2021
    My stay at the hostel was ok. However, someone from the staff gave me the wrong directions and I ended up losing my flight.
    Mexico, Female, 25-30
  • 8.6


    19 Aug 2021
    Pros: Great location, good food. Cons: Takes FOREVER to get a drink at the bar, seriously 15 min wait sometimes which kills the vibe. No TP in the bathroom, hand soap empty, toilet missing a seat.
    USA, Male, 31-40
  • 6.6


    22 Aug 2021
    I arrived after a very long flight and did not have any local money yet and although when I arrived they asked at the reception to pay in cash immediately when I asked for a moment to put the bags in the room and then bring payment to go to the ATM I was told not several times and if I want to have an ATM at entrance tone
    Israel, Male, 18-24
  • 6.6


    19 Aug 2021
    Positive--Really good vibes and welcoming social atmosphere, convenient location, helpful staff. Negative--air conditioning is awful and only works in a 2 meter radius so the rooms are really hot; hostel is a bit dirty; toilet seats are broken. I stayed in two different rooms (both 10 bed female) and the negative points were true for both rooms.
    USA, Female, 25-30
  • 6.0


    29 Aug 2021
    Paid $98 for 3 people to sleep in a shared room for one night! What did I pay for exactly??? TO BE WOKEN UP AT 7AM TO MUSIC BLASTING FROM THE BAR AREA? Can’t wait a few hours? Room smelled like mildew, A/C didnt work and the beds are extremely stiff and Uncomfortable. Can the staff at least try to be friendly? Every single one of them are grumpy and in terrible moods 24/7. People told us this before we got there and We should have listened to them.
    USA, All Male Group, 18-24
  • 2.0


    22 Aug 2021
    The worst hostel i’ve ever been. Seriously, the stuff is really rude and ruin the whole experience. I have been traveling for so long and all over Mexico, and this was my baddest hostel experience. DON’T GO!!!!!!!
    Israel, Male, 18-24
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  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Cooker
  • Dryer
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Swimming Pool
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Board Games
  • Foosball
  • Nightclub
  • Wi-Fi


  • 2021

    EXTRAordinary Sociable Experience

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