Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

No penalty for cancellation 48 hours prior check-in.
Cancellations made within 48 hours to check-in or No shows are non refundable.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Mayan Monkey Hostel Cancun

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

We are an oasis for wanderers, digital nomads, and barefoot travelers.
Our spaces and people create the perfect atmosphere to meet new friends and enjoy the simple things in life.
Set in the heart of the Cancun hotel zone overlooking the Nichupte lagoon and only steps away from the beach and the most popular restaurants and bars. We are the starting point of an unforgettable vacation, with a variety of fascinating outdoor activities, proximity, and easy access to the highlights and excursions in Cancun.
The property has fantastic common areas surrounded by nature and spaces to relax, work, and play.

Policies and Conditions:
Payment upon arrival by CASH. No credit cards accepted.
Cancellation policy: 48 h before arrival. Travelers who cancel less than 48 hours before check-in and no-shows will be charged
100% of the booking amount.

A security deposit of $25USD (shared rooms) and $50 USD (private rooms) will be charged at the time of check-in for all reservations.
In the case of any damages/theft of the room, the deposit will be retained. If the damage/theft is greater than the amount of the deposit, the guest will be required to pay the total amount of the repair/replacement. This deposit is 100% refundable in the case there is no damage/theft of the property.

Check in begins at 15:00.
Check out ends at 12:00 pm.

Taxes and fees not included.
Continental breakfast Included in all stays.
We do not accept customers younger than 18 years of age. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.6

  • Security 9.1

  • Location 9.3

  • Staff 8.4

  • Atmosphere 8.9

  • Cleanliness 8.5

  • Facilities 8.9

Latest Reviews

  • 9.7


    05 Nov 2021
    Loved Mayan Monkey in Cancun. Just a few minutes walk to the beach. Friendly staff and volunteers. Definitely would recommend!
    USA, Male, 25-30
  • 9.7


    28 Oct 2021
    Such a great hostel! The bunks were big and comfy, with a privacy curtain, plug and lamp. There were big lockers, black out curtains and bathrooms in the dorms. It’s right on the water, and has a wonderful bar/restaurant which serves tasty food for competitive prices. The upstairs work space was a saviour (great WiFi!) Our only complaint was that the music was really loud until 1am/2am every night and if you’re in a dorm at the front and need to go to bed early you can hear everything.
    Australia, Couple, 25-30
  • 9.1


    09 Nov 2021
    Amazing place with very helpful staff and a great atmosphere. Free breakfast is a big plus!
    Germany, Male, 25-30
  • 8.9


    05 Nov 2021
    Definitely a party hostel which is fine if that’s what you want. Loud upstairs but not so bad I couldn’t sleep. Breakfast was good. Rooms very clean.
    Ireland, Female, 25-30
  • 8.9


    28 Oct 2021
    I loved staying here as my very first hostel! The bathrooms and kitchen wasn’t very clean, but the location and atmosphere made up for it. I met so many amazing people here! Make sure you don’t lose your room card because they charge you for a new one, and bring your own lock. I would definitely stay here again.
    Canada, Female, 25-30
  • 8.6


    14 Nov 2021
    Beautiful location on the lagoon near the beach. Dorms super comfy and good wifi. Staff ain’t to bothered though and weren’t as helpful as majority of hostel managers / worked in others hostels in Central America. Would be good for solo travellers
    England, Male, 18-24
  • 8.3


    15 Nov 2021
    Nice hostel but not very much for solo travelers. Nice location and breakfast. Staff with check-in was very rude but the other staff was fine.
    Netherlands, Female, 25-30
  • 8.0


    06 Nov 2021
    Super espace commune et la bien est vraiment bien ! Il y a plusieurs activités de prévu et c’est facile de rencontrer des gens . Le seul point négatif est la propreté . Les douches étaient très sales , la poubelle toujours pleine, les lits ne semblaient pas être très propres,etc . C’est un peu décevant pour le prix élevé de l’auberge C’était correct pour 2 nuits , mais je n’aurais pas restée plus longtemps .
    Canada, Female, 25-30
  • 7.1

    Very Good

    07 Nov 2021
    Great Hostel, great party but don't book the airport shuttle. I was left waiting at the airport for 2 hours. I couldn't get through to the reception. When I eventually did, they said that it wasn't possible and I need to get a taxi. After chasing them twice, I still haven't received a refund for the failed shuttle service. It's even worse when you have to pay for the pleasure of being let down.
    England, Male, 31-40
  • 6.0


    18 Nov 2021
    Not the best experience I had in a hostel! First it's very expensive, and be careful about how much they'll charge you for the checkin, I paid much more than I was supposed to ! About the facilities : The place is really nice but not very clean, wifi soso, small rooms and breakfast average. Not convinced, I think you can try a better place to stay, and cheaper!
    France, Male, 18-24
Read all reviews


  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Cooker
  • Dryer
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Swimming Pool
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Board Games
  • Foosball
  • Nightclub
  • Wi-Fi


  • 2021

    EXTRAordinary Sociable Experience

View all Award Winners